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Thread started 08/12/03 7:36am

ian

DVD Available Now! Except not really

Just got this email from NPGMC:

High NPGMC,

The new PRINCE LIVE AT THE ALADDIN LAS VEGAS DVD is now available in the Member's NPG Retail Store. This DVD features Prince classics, covers, and recent songs plus special guests NIKKA COSTA, MACEO PARKER and SHEILA E. Get it 2DAY, orders will be fulfilled right away - no waiting!

In addition 2 the DVD, check out NEW NPG GEAR:
N.E.W.S. Tees, new Tank Tops, new NPGMC Skull Caps, and the start of the new NPG Jr. line of clothing - fresh styles 4 the next New Power Generation! More items will be added all week and more r being developed. Keep checking the Member's NPG Store all month.

Love4oneanother,
The NPG Music Club


Except that when I log in to NPGMC, go to the retail area, choose "Buy Now" beside the DVD I get brought to the "account signup" page where it suggest I join for a mere $25! Er, I'm already a member.

I presume they'll fix this soon.

Ian
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Reply #1 posted 08/12/03 7:48am

Anxiety

If something didn't screw up today, I would be disappointed. You come to depend on certain things in life, you know?
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Reply #2 posted 08/12/03 7:49am

Universaluv

Don't know about your issues, but it can be purchased now. Got it a few hours ago.
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Reply #3 posted 08/12/03 7:54am

summerdawn

Universaluv said:

Don't know about your issues, but it can be purchased now. Got it a few hours ago.


Other people are having problems as well. Check this thread: http://www.prince.org/msg...&tid=58132
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Reply #4 posted 08/12/03 7:59am

Universaluv

You know you need to log in to musictoday's site also, right? good luck..
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Reply #5 posted 08/12/03 8:03am

LaVisHh

First off, if anyone has a firewall or Internet security of some sort - we have been asked to turn it off before ordering.

Second, I had that problem, but used the "Buy Now" black rectangle to the left, and it worked fine.

From there, I logged on to musictoday and placed my order without fail.

biggrin
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Reply #6 posted 08/12/03 8:08am

FunkMistress

avatar

Ian, you crack me up. According to Handclapsfingasnapz' signature, you have now made my day worthwhile.

love
CHICKENS ARE NOT SUPPOSED TO DO COCAINE, SILKY HEN.
The Normal Whores Club
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Reply #7 posted 08/12/03 8:29am

ian

FunkMistress said:

Ian, you crack me up. According to Handclapsfingasnapz' signature, you have now made my day worthwhile.

love


Glad to be of help smile
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Reply #8 posted 08/12/03 8:48am

Handclapsfinga
snapz

ian said:

FunkMistress said:

Ian, you crack me up. According to Handclapsfingasnapz' signature, you have now made my day worthwhile.

love


Glad to be of help smile

ah, i knew my sig would be of some use...dancing jig
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Reply #9 posted 08/12/03 9:41am

javed

i had no probs, cept that my confirming email says allow 2-4 weeks for delivery!!.
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Reply #10 posted 08/12/03 10:00am

Phantasy

avatar

I had the same problem as well but relogged myself in (in the beginning were the gates are) and clicked the HTML rather than FLASH and then it worked. Remember to click HTML because I think that is key. I wish I would have done this when I was trying to order NEWS. Otherwise you can order it through Musictoday (sorry, I don't have the 1-800 # off hand). That is how I ordered the NEWS CD. I had no problems with them and I ordered the Cd much later than the original ordering/release date and even got it way before most people who ordered through the club, lol! Musictoday are the ones handling everything anyways even if you order it through the NPGMC.

Hope this helps.
__________________________________________________

+++SOME THINGS ARE BETTER LEFT UNSAID+++
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Reply #11 posted 08/12/03 11:50am

jtgillia

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I had that problem too. So, I just immediately logged off, went to amazon.com and preordered it there...
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Reply #12 posted 08/12/03 1:59pm

Horntooter

I had no probs ordering... But, when I checked my comfo e-mail it sent me to a 'sign up to the club page'. What's up with that...? Is anyone else getting this and should I worry about it as my order seemed to go though.
I've paid my cash... I want what I am now owed.
I don't owe the NPGMC shit... They owe me.
Can somebody cure my fear of shopping on this site!!
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Reply #13 posted 08/12/03 3:29pm

theblueangel

avatar

Horntooter, I wish you the best of luck.

When I bought NEWS back on July 19, the confirmation email link also took me to a sign-up page for the NPGMC. The fact that they didn't bother to fix this obvious glitch two months later is not in the slightest bit surprising, in my opinion.
No confusion, no tears. No enemies, no fear. No sorrow, no pain. No ball, no chain.

Sex is not love. Love is not sex. Putting words in other people's mouths will only get you elected.

Need more sleep than coke or methamphetamine.
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Reply #14 posted 08/12/03 9:56pm

nickandmon

I had no trouble at all, though obviously it isn't exactly working well since others have had trouble.

Mind u, u're a computer geek Ian so surely this isn't really a problem for u?

Sure it's shoddy that it doesn't all work smoothly, but u can't honestly be telling me that u have been unable to order the CD?

It can't be so difficult.

Damn though, they really should sort these things out. It is a bit silly the way nothing works quite as it should.
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Reply #15 posted 08/13/03 1:28am

sinaplenty

avatar

for a while yesterday the 'buy now' button was taking me to the DAVE MATTHEWS BAND section of musictoday - ?nuts

but i found that was because i closed the full NPGMC window behind the retail pop-up. works fine now.
All those who believe in telekinetics, raise my hand...
----------------------------------------------
So I contradict myself? I am large, I contain multitudes.
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Reply #16 posted 08/13/03 2:17am

ian

nickandmon said:

I had no trouble at all, though obviously it isn't exactly working well since others have had trouble.

Mind u, u're a computer geek Ian so surely this isn't really a problem for u?

Sure it's shoddy that it doesn't all work smoothly, but u can't honestly be telling me that u have been unable to order the CD?

It can't be so difficult.

Damn though, they really should sort these things out. It is a bit silly the way nothing works quite as it should.


The problem isn't "user error", the problem is with the site. If you're clicking on the "buy now" link in the retail section of the site - you already MUST be a member anyway. So why bring the user to the "join up" page? Makes no sense.

Anyway I can confirm that disabling my firewall allowed me to access the retail site properly. Of course, not everyone will have that option (for example if you are in a net café or in your workplace, you won't necessarily be able to do that). I did however just say "fuck it" and just order from Amazon. It's a few quid cheaper, and a lot easier.
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