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Thread started 04/13/09 1:42pm

Efan

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AmazonFail

Anybody seen the "top trending topic" on Twitter: AmazonFail? I don't do Twitter, so I have no idea, but I've been reading all about it and the silly corporate policy that inspired it. It was started by a book journalist after Amazon instituted some backward crap; namely, they now consider all their gay-related books to be adult content and therefore now eligible to have their sales ranked on the site.

On Amazon.com two days ago, mysteriously, the sales rankings disappeared from two newly-released high profile gay romance books: “Transgressions” by Erastes and “False Colors” by Alex Beecroft. Everybody was perplexed. Was it a glitch of some sort? The very next day HUNDREDS of gay and lesbian books simultaneously lost their sales rankings, including my book “The Filly.” There was buzz, What’s going on? Does Amazon have some sort of campaign to suppress the visibility of gay books? Is it just a major glitch in the system? Many of us decided to write to Amazon questioning why our rankings had disappeared. Most received evasive replies from customer service reps not versed in what was happening. As I am a publisher and have an Amazon Advantage account through which I supply Amazon with my books, I had a special way to contact them. 24 hours later I had a response:

In consideration of our entire customer base, we exclude "adult" material from appearing in some searches and best seller lists. Since these lists are generated using sales ranks, adult materials must also be excluded from that feature.

Hence, if you have further questions, kindly write back to us.

Best regards,

Ashlyn D
Member Services
Amazon.com Advantage

Yes, it is true. Amazon admits they are indeed stripping the sales ranking indicators for what they deem to be “adult” material. Of course they are being hypocritical because there is a multitude of “adult” literature out there that is still being ranked – Harold Robbins, Jackie Collins, come on! They are using categories THEY set up (gay and lesbian) to now target these books as somehow offensive.

Now in fairness I should point out that Amazon has also stopped ranking many books in the "erotica" categories as well which includes straight erotica. But that's a whole other battle that I'll leave to the erotica writers to take on.

Now I could probably convince the automatons at Amazon that The Filly is YA and therefore not “adult” in the least, and I could probably even convince them to reinstate my ranking. But if they are excluding books just on the basis of being “gay” then by all means exclude mine too because I don’t want them just to reinstate the “nice” gay books, they need to reinstate all the gay books and if they are really going to try and exclude so-called “adult” material, then how come this has an Amazon ranking?


http://markprobst.livejou...15293.html

And for more about the Twitter thing, see this: http://latimesblogs.latim...y/2009/04/

Amazon, WTF?
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Reply #1 posted 06/03/09 8:41am

Imago

no, sounds neat.
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