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Thread started 10/24/12 10:48pm

JoeyC

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Barnes & Noble fraud: Customers advised to check bank accounts if credit or debit cards used

  • Taken from Yahoo.com

NEW YORK (AP) - Barnes & Noble Inc. said Wednesday that the tampering of devices used by customers to swipe credit and debit cards in 63 of its stores was a "sophisticated criminal effort" to steal information, and reiterated it's working with federal law enforcement authorities.

The nation's largest bookseller late Tuesday disclosed the data breach in stores in California, Connecticut, Florida, Illinois, Massachusetts, New Jersey, New York, Pennsylvania and Rhode Island, and warned customers to check for unauthorized transactions and to change their personal identification numbers, or PINs.

B&N said only one device, or PIN pad, was tampered with in each store, affecting less than 1 percent of these devices in its stores. It released a complete list of locations that were affected. All the PIN pads in its nearly 700 stores nationwide were disconnected on Sept. 14, after the company learned of the tampering.

In a news release issued Wednesday, B&N said the criminals planted bugs in the tampered devices, allowing for the capture of credit card and PIN numbers. The company said the problem was discovered last month and all affected PIN pads were shut off by Sept. 14. It did not say how long they were in use before they were discovered.

B&N said that it's continuing to work with federal law enforcement and with banks, payment card brands and issuers to identify accounts that may have been compromised, so that additional fraud-protection measures can be taken.

Customers at its book stores will now have to ask cashiers to swipe credit or debit cards on card readers connected to cash registers, a process that is secure, Barnes & Noble said.

Anything bought on Barnes & Noble.com or with the chain's Nook devices and app were not affected, the company said. It also said its customer database is secure.

Barnes & Noble is only the latest major retailer to be a victim of a serious data breach. In one of the largest, more than 45 million credit and debit cards were exposed to possible fraud because of hackers who broke into the computer system of TJX Cos., the parent company of retailers T.J. Maxx and Marshall's, starting in 2005.

http://news.yahoo.com/b-n...nance.html

Rest in Peace Bettie Boo. See u soon.
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Reply #1 posted 10/25/12 2:36am

chocolate1

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JoeyC said:

B&N said only one device, or PIN pad, was tampered with in each store, affecting less than 1 percent of these devices in its stores. It released a complete list of locations that were affected. All the PIN pads in its nearly 700 stores nationwide were disconnected on Sept. 14, after the company learned of the tampering.

In a news release issued Wednesday, B&N said the criminals planted bugs in the tampered devices, allowing for the capture of credit card and PIN numbers. The company said the problem was discovered last month and all affected PIN pads were shut off by Sept. 14. It did not say how long they were in use before they were discovered.

I started working at B&N in June, as supplemental employment for the summer. My intention was to leave once the school year started, but the manager asked me to stay on... I was off for the first two weeks of school so I could get myself together at work.

When I went back in mid-September, all the pinpads were gone. When I asked about it, I was told that they were "updating" them.

Now it makes sense... hmmm


"Love Hurts.
Your lies, they cut me.
Now your words don't mean a thing.
I don't give a damn if you ever loved me..."

-Cher, "Woman's World"
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Reply #2 posted 10/25/12 5:02am

tinaz

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whew

Good thing I dont read!

biggrin

~~~~~ Oh that voice...incredible....there should be a musical instrument called George Michael... ~~~~~
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Reply #3 posted 10/25/12 9:54am

XxAxX

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oh crap.

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Reply #4 posted 10/25/12 10:28am

free2bfreeda

in a prior job i had the opportunity to see the company install new computer programs to enhance the efficiency of the organization.

on the average it took from 6mos up to a year to clear out all of the glitches. some of the errors due to the glitches caused compromising situations for the company.

in some cases the integrity of the paperwork caused irreversable damage and embarassment to department heads. the result was the company had to fix the problems by making multi-apology calls, and issue massive amounts of money for employee automation and paperwork overtime. then the company had to dole out mega-bucks for IT specialist to figure out the problem(s) and reconfigure the faulty program(s).

imo, too much dependency is heaped upon various computer programs, thus the public suffers heavily. some people have had the financies instantly disrupted. in some cases the same people have had to wait months for the financial institutions to fix the problems. in more than a few of these cases the disruption has never been fixed. (most often interest charges are inter-mingled with the cost payed to specialist to fix the problems-card holders have to pay).

we/they the people put to much faith in the psuedo-convenience of electronical acquisition(s).

cool take me to my bank, let me withdraw my monies needed at the time. let me pay my major monthly debts by check, or cash walk in. i have very little faith in the credit or debit card system.

call me passe while i call the victims of faulty credit technology - electrical guinnea pigs.

[barnes and noble's fiasco is just one of many problems caused to the public by faulty and easily compromised financially related programs. remember the irs errors a few months ago?]

looks like to me that the hackers are winning!

“Transracial is a term that has long since been defined as the adoption of a child that is of a different race than the adoptive parents,” : https://thinkprogress.org...fb6e18544a
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Reply #5 posted 10/25/12 10:39am

runphilrun

They have great half off sales on their Blu-rays all the time. The next one starts on Oct 30th. Combined with their coupons, you can even save more. Here is a link to stores nationwide that were affected:

http://www.barnesandnobleinc.com/newsroom/customer_notice.html

I'm glad the one I go to is not on that list lol

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Reply #6 posted 10/25/12 6:51pm

chocolate1

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runphilrun said:

They have great half off sales on their Blu-rays all the time. The next one starts on Oct 30th. Combined with their coupons, you can even save more. Here is a link to stores nationwide that were affected:

http://www.barnesandnobleinc.com/newsroom/customer_notice.html

I'm glad the one I go to is not on that list lol

The one where I work isn't either... whew


"Love Hurts.
Your lies, they cut me.
Now your words don't mean a thing.
I don't give a damn if you ever loved me..."

-Cher, "Woman's World"
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Reply #7 posted 10/26/12 10:51am

babynoz

I bought a couple of audio books at my B&N last Saturday, so I was omfg when I heard the news. I called my store and they said the problems only affected customers who made purchases before Sept 17th.

Just the same, I think I'll change my PIN. whew

Prince, in you I found a kindred spirit...Rest In Paradise.
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Reply #8 posted 10/27/12 8:00pm

JoeyC

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free2bfreeda said:

cool take me to my bank, let me withdraw my monies needed at the time. let me pay my major monthly debts by check, or cash walk in. i have very little faith in the credit or debit card system.

call me passe while i call the victims of faulty credit technology - electrical guinnea pigs.

That where I'm headed.

About a month ago i ordered a pizza with my debit card and when i checked my statement there was an extra 4 dollars added to the bill. I called pizza hut and they said the extra money was a tip to the delivery driver. The thing was i had already given the driver a 5 dollar cash tip so he(or somebody at PH) must have added an extra few dollars to the bill without my authorisation. Just the ideal that somebody was able to do that disturbed me immensely. When it comes to the security of my money that's in the bank....i trust no business, period.

[Edited 10/27/12 20:02pm]

Rest in Peace Bettie Boo. See u soon.
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