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Thread started 03/25/09 10:31am

SupaFunkyOrgan
grinderSexy

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Post Your Complaints HERE!!!!!

Per Mars23, this is the forum and the place for it. If you have a gripe about anything Lotusflower post it here! biggrin

Mods, can you sticky this so everyone knows where to go??? Thanks smile
2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740
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Reply #1 posted 03/25/09 10:34am

PaisleyPark508
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Supa, you are so helpful! biggrin
[Edited 3/25/09 10:34am]
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Reply #2 posted 03/25/09 10:35am

SupaFunkyOrgan
grinderSexy

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PaisleyPark5083 said:

Supa, you are so helpful! biggrin
[Edited 3/25/09 10:34am]

I try. Really, I do lol smile

Just saw a thread that Mars locked and he said this was the forum and people have issues so I thought if we could all gather and discuss them it would be nice grouphug
2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740
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Reply #3 posted 03/25/09 10:37am

HatrinaHaterwi
tz

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And after you're done posting your complaints, go on over here http://prince.org/msg/3/302135 and show some love for Prince.org! cool
I knew from the start that I loved you with all my heart.
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Reply #4 posted 03/25/09 10:40am

PaisleyPark508
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I can't find the "vault of vintage video's" he talks about in an e-mail?? confuse
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Reply #5 posted 03/25/09 10:42am

SupaFunkyOrgan
grinderSexy

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PaisleyPark5083 said:

I can't find the "vault of vintage video's" he talks about in an e-mail?? confuse

When you find it please inform the unfams if he's edited any of them for discretion's sake.
2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740
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Reply #6 posted 03/25/09 10:45am

udo

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a) MPLSound WAV zip
b) T-shirt (maybe just clear up for who and when the shirt was available)
c) unencrypted creditcard form (yes we're stupid for going ahead anyway..)
d) Support telephone ends in a full voicemailbox

Why does it take so long to correct the zip?

SSL workaround: https://www.lotusflow3r.c...3b0mb.html
[Edited 3/25/09 11:29am]
Pills and thrills and daffodils will kill... If you don't believe me or don't get it, I don't have time to try to convince you, sorry.
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Reply #7 posted 03/25/09 10:53am

musicolog

Am I paranoiac ? I didn't let my CC number 'cause I can't see if the page is secured...
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Reply #8 posted 03/25/09 10:55am

SupaFunkyOrgan
grinderSexy

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musicolog said:

Am I paranoiac ? I didn't let my CC number 'cause I can't see if the page is secured...

Per hatrinahaterwitz in another thread:

Once you put it in, it takes you straight to an unsecured give up the cash page. eek
2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740
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Reply #9 posted 03/25/09 10:56am

HatrinaHaterwi
tz

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musicolog said:

Am I paranoiac ? I didn't let my CC number 'cause I can't see if the page is secured...


No, you are NOT paranoiac! That page is not secure, at all!
I knew from the start that I loved you with all my heart.
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Reply #10 posted 03/25/09 10:57am

udo

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HatrinaHaterwitz said:

musicolog said:

Am I paranoiac ? I didn't let my CC number 'cause I can't see if the page is secured...


No, you are NOT paranoiac! That page is not secure, at all!

So there's C!
Thought so.
Pills and thrills and daffodils will kill... If you don't believe me or don't get it, I don't have time to try to convince you, sorry.
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Reply #11 posted 03/25/09 10:58am

SupaFunkyOrgan
grinderSexy

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HatrinaHaterwitz said:

musicolog said:

Am I paranoiac ? I didn't let my CC number 'cause I can't see if the page is secured...


No, you are NOT paranoiac! That page is not secure, at all!

How do you verify this? Through a pop up or lack thereof or another way?
2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740
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Reply #12 posted 03/25/09 11:00am

knightrider

I cant believe how many people are complaining, the site had a few small errors which where fixed.. but the reason why the site is slow, the videos are choppy, u cant login is because everything your trying to do a million other people are doing it as well ur not the only ones on the site smile and it takes up the bandwith. and for a tshirt,3 albums in HQ and tickets to reserved seats for shows is a great deal alone (prince is going on tour) . me myself i got jay leno tickets without having to go there and wait infront of the box office for 6 hours like i planned. I think prince did a great job and I am not complaining cause he thought about his fans...has done alot for me and made me happy.
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Reply #13 posted 03/25/09 11:00am

udo

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SupaFunkyOrgangrinderSexy said:

HatrinaHaterwitz said:How do you verify this? Through a pop up or lack thereof or another way?

Did you see a padlock sign in your browser?
In modern browsers there's more ways.
I could sniff a new signup and have a look....
Pills and thrills and daffodils will kill... If you don't believe me or don't get it, I don't have time to try to convince you, sorry.
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Reply #14 posted 03/25/09 11:00am

FunkyPhresh

1. gimme the tshirt free lol
2. The site in unsecure
3. The navigation is nerve racking
4. The firefox problem -.-
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Reply #15 posted 03/25/09 11:01am

m3taverse

SupaFunkyOrgangrinderSexy said:

HatrinaHaterwitz said:



No, you are NOT paranoiac! That page is not secure, at all!

How do you verify this? Through a pop up or lack thereof or another way?


If you use firefox, you can get an addon called HttpFox, which can show you all the webtraffic that's going on under the surface in raw form. For Internet Explorer there's an alternative called Fiddler. Beware, you're stepping into nerd territory with these tools.
"this especially prepared potato is called pomme de terre"
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Reply #16 posted 03/25/09 11:03am

musicolog

SupaFunkyOrgangrinderSexy said:

HatrinaHaterwitz said:



No, you are NOT paranoiac! That page is not secure, at all!

How do you verify this? Through a pop up or lack thereof or another way?


In Firefox and IE, a kind of "lock" icon appears on bottom right of the window.

In the address bar (barre d'adresse in fench, sorry) https://... should appear in case of secured page.

The background color of the address bar also changes (most of the time turns into green) when it's secured.

Can't see anything like these here.

[edit : Ooops many quick answers between my 2 posts, did not have the time 2 read !]
[Edited 3/25/09 11:06am]
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Reply #17 posted 03/25/09 11:06am

udo

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FunkyPhresh said:


4. The firefox problem -.-

What is the problem with FF?
Works OK here?
Pills and thrills and daffodils will kill... If you don't believe me or don't get it, I don't have time to try to convince you, sorry.
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Reply #18 posted 03/25/09 11:07am

FunkyPhresh

udo said:

FunkyPhresh said:


4. The firefox problem -.-

What is the problem with FF?
Works OK here?



You had to download firefox to register for it eek that was the problem...
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Reply #19 posted 03/25/09 11:10am

udo

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FunkyPhresh said:

udo said:


What is the problem with FF?
Works OK here?

You had to download firefox to register for it eek that was the problem...

Finally a NON-problem for me! biggrin
(I was already using FF; still strange that they didn't test IE, etc)
Pills and thrills and daffodils will kill... If you don't believe me or don't get it, I don't have time to try to convince you, sorry.
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Reply #20 posted 03/25/09 11:12am

FunkyPhresh

udo said:

FunkyPhresh said:


You had to download firefox to register for it eek that was the problem...

Finally a NON-problem for me! biggrin
(I was already using FF; still strange that they didn't test IE, etc)



My mom said they probaly did it to reduce traffic so the site wouldn't crash because they knew not everybody had Firefox, therefore that person would need some time to download it and it would then reduce traffic. I still thought it was a lame idea and then maybe they did it on accident which would still be stupid..
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Reply #21 posted 03/25/09 11:18am

Doozer

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1. MPLS wav files not downloading. It stops around 196 mb (should go to about 450 mb or so). MP3s of all albums seem to work fine, and wav files for LotusFlow3r and Elixer work. This seems to be a browser and platform independent error with the site as many have reported this problem.

2. Last night during launch, the system requirements page returned only a 404 error. It's working now at

http://www.lotusflow3r.com/system.html

But I was unable to see the requirements for signing up. Sucker me did it anyway.

3. Not cool that the Target release seems to include at least "Crimson and Clover," which isn't on the releases you get for becoming a member. IT'S A PREMIUM MEMBERSHIP SITE and members should get EVERYTHING AND MORE available for $12 at Target in return for a $77 membership fee. I hope they put up a single download for anything like this once the set goes on sale Sunday, otherwise, I'm sorry, that's for shit.

4. Videos - many filmed in 4:3 ratio or in SD are stretched into widescreen format. Completely ludicrous. It's fine with me that they stream and aren't for download, but at least get the ratio right so they're watchable.

5. No full-size artwork included with the audio downloads for the album. At least embed the album art in the files for crying out loud - don't force me to take screenshots of the undersized album art to get it into my music player of choice.

6. Overall, I'd just say it's too much of a focus on the surface/experience than substance, as if we'd all prefer clicking on birds with RCA headphone jacks for heads or on little hidden flower petals to get what we're really there for. An album-only launch would have been better, to allow for all that traffic to come in, sign up, grab the albums and get out on a lower bandwidth site. But I'll hold back complete judgement as I'm sure there are plans for additions/expansions as time passes.
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #22 posted 03/25/09 11:23am

musicolog

FunkyPhresh said:


You had to download firefox to register for it eek that was the problem...


Ok it's not the main matter of this forum but IE by Micro$oft is not the best internet browser in the world, look at this or that 4 examples.

So Prince is a free and open-source software fan ??? razz
[Edited 3/25/09 11:30am]
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Reply #23 posted 03/25/09 11:25am

EDD

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I only have one complaint.

It simply isn't good enough.

the site,
the downloads,
and I'm sorry to say,
the music.
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Reply #24 posted 03/25/09 11:35am

knightrider

wow lol
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Reply #25 posted 03/25/09 11:56am

interrorgator

Knightrider, though I do not get an opportunity to post here very often, I feel everyone does have a valid complaints. First of all, no, the issue concerning the downloading of the albums has not been resolved. I joined early this morning & the files are all unknown files (no zip, wav, mp3). I have emailed the support center & have yet to get a response. There was also a phone number for support which I believe belongs to the webmaster which states his mailbox is currently full (which is understandable, he's probably been left plenty of messages).
It would be nice however if the webmaster would post some type of message to members to reassure fams that have paid money to join that the problems are being worked on or offer other options. I'm glad that it worked out well for you & others that may have had no or very little problems. Now, if anyone on this site has other options or have found other means of successfully downloading the albums & transfering the files to itunes, please feel free to email me @: slamjamz@yahoo.com your assistance would greatly be appreciated.
Also, this absolutely post is by no means to disrespect knightrider or anyone else. We all have a right to speak.
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Reply #26 posted 03/25/09 11:58am

asideorderofha
m

Somewhere Here on Earth video is fine until 2 minutes in (one line into verse 2), then it suddenly changes to Te Amo Corazon.

Not 100% on this one, but I think the end is missing off the Super Bowl vid (most of Purple Rain). It's possible my connection just died.
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Reply #27 posted 03/25/09 11:59am

NuPwrSoul

Doozer said:



6. Overall, I'd just say it's too much of a focus on the surface/experience than substance, as if we'd all prefer clicking on birds with RCA headphone jacks for heads or on little hidden flower petals to get what we're really there for. An album-only launch would have been better, to allow for all that traffic to come in, sign up, grab the albums and get out on a lower bandwidth site. But I'll hold back complete judgement as I'm sure there are plans for additions/expansions as time passes.


Indeed it seems more work was put into elaborate graphics and weird animations (the bird with headphone jackhead) than in functionality and usability.

My additional complaint to what's already been stated: there should be a very clear FAQ / customer service space. I doubt Prince wants another forum after NPGMC, but it is a damn shame that people have to go to OTHER sites to figure out how to even sign up on his.
"That...magic, the start of something revolutionary-the Minneapolis Sound, we should cherish it and not punish prince for not being able to replicate it."-Dreamshaman32
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Reply #28 posted 03/25/09 12:03pm

HatrinaHaterwi
tz

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NuPwrSoul said:

Doozer said:



6. Overall, I'd just say it's too much of a focus on the surface/experience than substance, as if we'd all prefer clicking on birds with RCA headphone jacks for heads or on little hidden flower petals to get what we're really there for. An album-only launch would have been better, to allow for all that traffic to come in, sign up, grab the albums and get out on a lower bandwidth site. But I'll hold back complete judgement as I'm sure there are plans for additions/expansions as time passes.


Indeed it seems more work was put into elaborate graphics and weird animations (the bird with headphone jackhead) than in functionality and usability.

My additional complaint to what's already been stated: there should be a very clear FAQ / customer service space. I doubt Prince wants another forum after NPGMC, but it is a damn shame that people have to go to OTHER sites to figure out how to even sign up on his.

target
I knew from the start that I loved you with all my heart.
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Reply #29 posted 03/25/09 12:10pm

asideorderofha
m

What's the point in offering lossless wav files when they sound that bad? They are WAY too loud, clipping all the way through. A fart in the bath sounds better.
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