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Check your Ticketmaster tix--the system is screwed up! I just spent two hours calling Ticketmaster four times this evening to find out what happened to the Prince LA Forum tix I purchased for Memorial Day weekend and also Janelle Monae tix I bought a month ago! It took me that long to sort out with different customer service people why I wasn't sent tix for all these concerts either directly to my e-mail or why there was no record of it in my Ticketmaster account. Beware!!!! Double-check your tix, make sure they are on your Ticketmaster account, and print them out immediately! I had to print out my Prince tix twice because they changed the bar code due to their fuck-ups! I will not buy tix through Ticketmaster for a long time after this! I will stick to venues where I can go to the box office. I can see why Prince would be fed up--I definitely am! Feel like I'm dealing with At&T! But I still have my tix now--cause I'm a stubborn bitch who doesn't take "no" for an answer! "Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything." --Plato
https://youtu.be/CVwv9LZMah0 | |
- E-mail - orgNote - Report post to moderator |
Something indeed may be amiss with Ticketmaster's system. Last Friday night 5/13, a woman claimed to have the same seat as mine...looked at her ticket and sure enough, it was the same date & location. I went to Guest Services and they looked up the ticket by the credit card and my info came up so I was the owner of the seat...no problems ensued, but the fact remains that apparently the system printed at least two tickets for the same seat. Gremlins in the system..? | |
- E-mail - orgNote - Report post to moderator |
Yeah, major "GREMLINS!" I found that out last night--that is why I am warning peeps to check their credit card orders and tix! "Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything." --Plato
https://youtu.be/CVwv9LZMah0 | |
- E-mail - orgNote - Report post to moderator |
The person next to me at will call was turned away with counterfeit tickets. Be careful out there! | |
- E-mail - orgNote - Report post to moderator |
If you purchased tickets by phone, they will not show up in the "order history" section. After you click on "order history" there is a section below for phone orders. You have to enter the phone number you called from and the credit card number used. Then, your confirmation number / tickets will appear.
If you ordered online, well that just majorly sucks. | |
- E-mail - orgNote - Report post to moderator |
How can there be counterfeit tickets at will call? They print them right there... | |
- E-mail - orgNote - Report post to moderator |
Speaking of TicketShafters, a friend related the following.
I must say in all the years i've dealt with them, i've never had a problem...yet.
Music for adventurous listeners "Ya see, we're not interested in what you know...but what you are willing to learn. C'mon y'all." | |
- E-mail - orgNote - Report post to moderator |
I've had issues when calling Ticketmaster directly as well. I purchased tickets early in the week for the 5/14 show & requested an eTicket. After two days & not receiving the email, I called them back, verified my email & they sent it again.... Still nothing.
The next day I received a confirmation email BUT NOT MY TICKETS... I called TM again and they informed me that the tickets had been emailed to me & that they had ALREADY BEEN PRINTED OUT!!! Not Cool...
They were able to cancel those tickets & have my tickets waiting for me at will call but WTF?
I have had no problems with online Ticketmaster purchases though. | |
- E-mail - orgNote - Report post to moderator |
You would think that with Ticketmaster/Livenation being a monopoly, they would at least be good at what they do. Instead, they are terrible.
Remember when they told the SEC that the merger would lead t oa better service and value for consumers?? what a joke.
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- E-mail - orgNote - Report post to moderator |
I almost got nailed on that "parking pass" glitch, but that was pure user error. i go back to opre-internet days of Ticketron and haven't had a problenm to date, Just massive complaints about fees and charges. test | |
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