Tonight, I decided to purchase "Breakfast Can Wait" like any good Prince fan. However, when I put in my relevant payment information, I elected *NOT* to make an account with the site, as I was not sure at the time whether or not I wanted to commit to having one on there.

Well, it turns out that decision was a bad one, as I now have *no way* of accessing the song. In order to download the track, I must sign in, and I can't do that without an account, so it appears I'm completely screwed.

It's only $.88 cents, but still...

This is lame! I've got proof via Paypal that I've paid, but it doesn't matter. #frustration

[Edited 2/5/13 22:59pm]

[Edited 2/5/13 23:00pm]

U should receive a confirmation email with a direct link 2 ur download, perhaps it's a little delayed...

serpan99 said:

U should receive a confirmation email with a direct link 2 ur download, perhaps it's a little delayed...

I have a "Receipt for your Payment" email from Paypal themselves...
But that's it. Nothing more.

Additonal Info: Immediately after paying with Paypal, it did redirect me to the 3rdeyegirl webpage with a link to the song, but after clicking it, I was prompted to "Log In" with my non-existant account, so here I am...unfortunately.

[Edited 2/5/13 23:12pm]

ShadeoViolet said:

Tonight, I decided to purchase "Breakfast Can Wait" like any good Prince fan. However, when I put in my relevant payment information, I elected *NOT* to make an account with the site, as I was not sure at the time whether or not I wanted to commit to having one on there.

Well, it turns out that decision was a bad one, as I now have *no way* of accessing the song. In order to download the track, I must sign in, and I can't do that without an account, so it appears I'm completely screwed.

It's only $.88 cents, but still...

This is lame! I've got proof via Paypal that I've paid, but it doesn't matter. #frustration

[Edited 2/5/13 22:59pm]

[Edited 2/5/13 23:00pm]

same here - i bought them twice

but thank god that it werent 77 $

trickster said:

ShadeoViolet said:

Tonight, I decided to purchase "Breakfast Can Wait" like any good Prince fan. However, when I put in my relevant payment information, I elected *NOT* to make an account with the site, as I was not sure at the time whether or not I wanted to commit to having one on there.

Well, it turns out that decision was a bad one, as I now have *no way* of accessing the song. In order to download the track, I must sign in, and I can't do that without an account, so it appears I'm completely screwed.

It's only $.88 cents, but still...

This is lame! I've got proof via Paypal that I've paid, but it doesn't matter. #frustration

[Edited 2/5/13 22:59pm]

[Edited 2/5/13 23:00pm]

same here - i bought them twice

but thank god that it werent 77 $

I'm not paying him twice. I know it's only 88 cents, but damn it, I'm a man of principal.

I guess I'll just go without hearing it. Or maybe some other artist will get my money next time.

[Edited 2/5/13 23:38pm]

ShadeoViolet said:

trickster said:

same here - i bought them twice

but thank god that it werent 77 $

I'm not paying him twice. I know it's only 88 cents, but damn it, I'm a man of principal.

I guess I'll just go without hearing it. Or maybe some other artist will get my money next time.

[Edited 2/5/13 23:38pm]

Same problem here.

Only received the Paypal email, no email with download links or anything after that.

I bought 10 hours ago.

Maybe we can cancel the Paypal payment somehow?

I'm not getting involved, not yet anyway. Gonna spend my pennies on one of these first:

http://www.zazzle.co.uk/b...2190960697

Fonkyman said:

I'm not getting involved, not yet anyway. Gonna spend my pennies on one of these first:

http://www.zazzle.co.uk/b...2190960697

rvg69 said:

ShadeoViolet said:

I'm not paying him twice. I know it's only 88 cents, but damn it, I'm a man of principal.

I guess I'll just go without hearing it. Or maybe some other artist will get my money next time.

[Edited 2/5/13 23:38pm]

Same problem here.

Only received the Paypal email, no email with download links or anything after that.

I bought 10 hours ago.

Maybe we can cancel the Paypal payment somehow?

We *can* file a Paypal dispute, but to do so for an item that is worth less than one US dollar seems pretty silly.

Still, I feel your frustration and I'm tempted just to do it so that I can annoy Prince's webmaster by being an obnoxious asshole.

Brendan said:

Brendan said:

I never got an email with a link to downloads. On the final page for acknowledging receipt of payment there was some small link (it's all quite amateur) to click on to take you back to "NPG home", or something like that. And from there I believe I could now download the tracks I formerly selected for purchase. It was all unnecessarily confusing, especially given that the text in my browser in several places was the same color as the background, causing me to have to highlight things just to read them. It looked like the web about 15 years ago. I hope you guys get this straightened out. Hate to see people not get what the paid for.

You are correct.

However, the link you speak of *demands* an account. If you don't have one, you can't download anything.

I'm tellin ya, 88 pence. No excuses.

http://www.zazzle.co.uk/b...2190960697

ShadeoViolet said:

I had no problems downloading the songs. However, I never received an email either. I even checked my spam folder.

Even though you did not create an account take a look at your invoice ID in your Paypal email. Mine was WC-XXX for example. Then try http://3rdeyegirl.com/my-...er/?order=XXX

Another thing is that it was really late when I got thru and don't recall having the option of setting up an account. Anyways when I access my info it lists my phone # as my user/login name.

Good luck

You can't call yourself a Prince fan until you've been burnt by one his scams. Welcome to the club!

NouveauDance said:

You can't call yourself a Prince fan until you've been burnt by one his scams. Welcome to the club!

Hi

I had the same problem. Here's my solution:

After payment has gone thorough there is a small "download file" beneath each song title. You need to click and download each one separately.

Confusingly there is a large bold red text "see your order and download files" which if you press will take you away from this download page and ask for account information which doesnt exist.

Perhaps try going backwards in your internet history to find this page.

dinx said:

Perhaps try going backwards in your internet history to find this page.

The url should look something like this

http://3rdeyegirl.com/checkout/order-received/?order=<nnn>&key=order_<xxxxxxxxxxxxx>&utm_nooverride=1&tx=<xxxxxxxxxxxxxxxxx>&st=Completed&amt=0.88&cc=USD&cm=order_<xxxxxxxxxxxxx>&item_number=

Obviously the information bolded between <> is variable.

Hope that helps

There is no additional email in my junk box.

Also, I have long since exited the page and deleted my internet history. (I use a program called CCleaner on a daily basis.)

ShadeoViolet said:

Tonight, I decided to purchase "Breakfast Can Wait" like any good Prince fan. However, when I put in my relevant payment information, I elected *NOT* to make an account with the site, as I was not sure at the time whether or not I wanted to commit to having one on there.

Well, it turns out that decision was a bad one, as I now have *no way* of accessing the song. In order to download the track, I must sign in, and I can't do that without an account, so it appears I'm completely screwed.

It's only $.88 cents, but still...

This is lame! I've got proof via Paypal that I've paid, but it doesn't matter. #frustration

[Edited 2/5/13 22:59pm]

[Edited 2/5/13 23:00pm]

The exact same thing happened to me. I've emailed the 3rdeyegirl Gmail account, and gotten a form letter with download tips, but none of them apply because, like you, I didn't make an account. I've reiterated that fact to them, and I'm awaiting a response.

Sigh.

Had the same issue.

I dont even remember being asked to create an account!

I did get my songs on my computer though

veronikka said:

I dont even remember being asked to create an account!

I did get my songs on my computer though

yeah, I'm wondering about this account business too. a 3rdEyeGirl.com account?

because I did fill out all the information, before I noticed the paypal payment button at the bottom. but I don't remember it asking me to create a password or anything for a website account.

rvg69 said:

ShadeoViolet said:

I'm not paying him twice. I know it's only 88 cents, but damn it, I'm a man of principal.

I guess I'll just go without hearing it. Or maybe some other artist will get my money next time.

[Edited 2/5/13 23:38pm]

Same problem here.

Only received the Paypal email, no email with download links or anything after that.

I bought 10 hours ago.

Maybe we can cancel the Paypal payment somehow?

In my payment email, this message from Paypal appears:

"Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center."

NouveauDance said:

You can't call yourself a Prince fan until you've been burnt by one his scams. Welcome to the club!