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Thread started 08/06/07 7:39am

irishwolfhound

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TICKET MASTER OFFERING REFUNDS 4 FRIDAY NIGHT AFTERSHOW

hi fams,
call ticketmaster and complain that prince didnt show as advertised...
i called today and got a refund after speaking 2 a supervisor...
im well chuffed that i gotta see dr john 4 free now...heh heh

WOLFY razz
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #1 posted 08/06/07 7:46am

themellowone

Hi - this is potentially great news! Can you confirm what number you called to get this information???
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Reply #2 posted 08/06/07 7:46am

SquirrelMeat

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irishwolfhound said:

hi fams,
call ticketmaster and complain that prince didnt show as advertised...
i called today and got a refund after speaking 2 a supervisor...
im well chuffed that i gotta see dr john 4 free now...heh heh

WOLFY razz


No surprise really. They would have been forced to in the end.

Now where are the dizzy fams to claim Prince was probably behind this, looking after his people!! lol


.
[Edited 8/6/07 7:46am]
.
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Reply #3 posted 08/06/07 7:55am

irishwolfhound

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themellowone said:

Hi - this is potentially great news! Can you confirm what number you called to get this information???


its on there webite www.ticketmaster.co.uk

as well as that i would be fast as if 2 many ppl call they will not give refund 2 everyone as this would be bad 4 business.
WOLFY
[Edited 8/6/07 7:55am]
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #4 posted 08/06/07 8:06am

AWJ

irishwolfhound said:

themellowone said:

Hi - this is potentially great news! Can you confirm what number you called to get this information???


its on there webite www.ticketmaster.co.uk

as well as that i would be fast as if 2 many ppl call they will not give refund 2 everyone as this would be bad 4 business.
WOLFY
[Edited 8/6/07 7:55am]


Hi all phoned the number on the back of the main concert ticket (A special needs number) got through to a rude lady called Mary, I asked to speak to a supervisor she said no one was available I pushed her she went away for five minutes came back and told me that Ticketdisaster where currently "in talks" with the promoter and that the where just taking names at the minute & that NOBODY HAS HAD A REFUND!

Be interested in the exact phone number that you called IWH to see if I get a different response!

AWJ
[Edited 8/6/07 8:07am]
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Reply #5 posted 08/06/07 8:10am

TheEnglishGent

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This is good news if true.

I am one of the ones that didn't expect to see Prince at every aftershow anyway but if this encourages him to be there, then it could be a good thing. The only downside would be if he does less at all of the aftershows, rather than a lot at a few. If that makes any sense?
RIP sad
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Reply #6 posted 08/06/07 8:11am

irishwolfhound

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AWJ said:

irishwolfhound said:



its on there webite www.ticketmaster.co.uk

as well as that i would be fast as if 2 many ppl call they will not give refund 2 everyone as this would be bad 4 business.
WOLFY
[Edited 8/6/07 7:55am]


Hi all phoned the number on the back of the main concert ticket (A special needs number) got through to a rude lady called Mary, I asked to speak to a supervisor she said no one was available I pushed her she went away for five minutes came back and told me that Ticketdisaster where currently "in talks" with the promoter and that the where just taking names at the minute & that NOBODY HAS HAD A REFUND!

Be interested in the exact phone number that you called IWH to see if I get a different response!

AWJ
[Edited 8/6/07 8:07am]


i called customer services...that number is on there website...dont have the Xact number with me now as im on my laptop.
i got my refund some time around lunch.
just be polite at all times and tell em wolfy sent ya...

WOLFY razz
[Edited 8/6/07 8:12am]
[Edited 8/6/07 8:12am]
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #7 posted 08/06/07 8:16am

irishwolfhound

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they told me that folx tried 2 get refunds 4 the sat nite show as well but couldnt as prince did make a "show" and technically was there.

as 4 the friday nite show he never showed at all and it was a sham...thats the grounds i used n it worked a treat.
[Edited 8/6/07 8:17am]
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #8 posted 08/06/07 8:17am

AWJ

irishwolfhound said:

AWJ said:



Hi all phoned the number on the back of the main concert ticket (A special needs number) got through to a rude lady called Mary, I asked to speak to a supervisor she said no one was available I pushed her she went away for five minutes came back and told me that Ticketdisaster where currently "in talks" with the promoter and that the where just taking names at the minute & that NOBODY HAS HAD A REFUND!

Be interested in the exact phone number that you called IWH to see if I get a different response!

AWJ
[Edited 8/6/07 8:07am]


i called customer services...that number is on there website...dont have the Xact number with me now as im on my laptop.
i got my refund some time around lunch.
just be polite at all times and tell em wolfy sent ya...

WOLFY razz
[Edited 8/6/07 8:12am]
[Edited 8/6/07 8:12am]


Cool just found it, 08444 999 999 get calling people!

AWJ
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Reply #9 posted 08/06/07 8:44am

AWJ

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Reply #10 posted 08/06/07 8:45am

AWJ

Ok just spoke to a supervisor called Matt ext 796 he claims that it did state that Prince may or may not turn up and they i.e. Ticketdisaster are not held responsible if he does not, he also stated that he has a list of performers for each aftershow and that this information was there for all to see so technically there is a show!

I pointed out that none of this information was available when I booked and that I was clearly mislead regarding how it was all actually worded when I purchased the tickets and that the tickets themselves where misleading!

He would not budge saying it was down to the individual interpretation!

So small claims court here we come!

AWJ
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Reply #11 posted 08/06/07 9:01am

irishwolfhound

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AWJ said:

Ok just spoke to a supervisor called Matt ext 796 he claims that it did state that Prince may or may not turn up and they i.e. Ticketdisaster are not held responsible if he does not, he also stated that he has a list of performers for each aftershow and that this information was there for all to see so technically there is a show!

I pointed out that none of this information was available when I booked and that I was clearly mislead regarding how it was all actually worded when I purchased the tickets and that the tickets themselves where misleading!

He would not budge saying it was down to the individual interpretation!

So small claims court here we come!

AWJ


sorry 2 hear that,
it was a girl supervisor i spoke 2...she loves the irish accent...and took pity on me thus raising a refund order.
the luck of the irish strikes again....she said it would take 5 to 10 working days 4 the refund 2 be reflected onto my credit card.
i recommend the small claimss court also as that was my second option.

as the lady advised me that if prince shows up and just does 1 song then thats it and we have no grounds 4 complaining.

looks like prince will pocket 50 grand a nite 4 per4ming just a few songs..

i felt robbed fri nite n i just got justice as i used my brain and charm 2 get my dosh back.

WOLFY razz

[Edited 8/6/07 9:02am]
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #12 posted 08/06/07 9:11am

chrisk2003

irishwolfhound said:

AWJ said:

Ok just spoke to a supervisor called Matt ext 796 he claims that it did state that Prince may or may not turn up and they i.e. Ticketdisaster are not held responsible if he does not, he also stated that he has a list of performers for each aftershow and that this information was there for all to see so technically there is a show!

I pointed out that none of this information was available when I booked and that I was clearly mislead regarding how it was all actually worded when I purchased the tickets and that the tickets themselves where misleading!

He would not budge saying it was down to the individual interpretation!

So small claims court here we come!

AWJ




sorry 2 hear that,
it was a girl supervisor i spoke 2...she loves the irish accent...and took pity on me thus raising a refund order.
the luck of the irish strikes again....she said it would take 5 to 10 working days 4 the refund 2 be reflected onto my credit card.
i recommend the small claimss court also as that was my second option.

as the lady advised me that if prince shows up and just does 1 song then thats it and we have no grounds 4 complaining.

looks like prince will pocket 50 grand a nite 4 per4ming just a few songs..

i felt robbed fri nite n i just got justice as i used my brain and charm 2 get my dosh back.

WOLFY razz

[Edited 8/6/07 9:02am]


Small claims court???

Dont be ridiculous...
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Reply #13 posted 08/06/07 9:15am

SquirrelMeat

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chrisk2003 said:

irishwolfhound said:





sorry 2 hear that,
it was a girl supervisor i spoke 2...she loves the irish accent...and took pity on me thus raising a refund order.
the luck of the irish strikes again....she said it would take 5 to 10 working days 4 the refund 2 be reflected onto my credit card.
i recommend the small claimss court also as that was my second option.

as the lady advised me that if prince shows up and just does 1 song then thats it and we have no grounds 4 complaining.

looks like prince will pocket 50 grand a nite 4 per4ming just a few songs..

i felt robbed fri nite n i just got justice as i used my brain and charm 2 get my dosh back.

WOLFY razz

[Edited 8/6/07 9:02am]


Small claims court???

Dont be ridiculous...


Take out the word court, as you'll never have to go there. Simply file a small claims online.

Better still, get your credit card company to do it for you.
.
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Reply #14 posted 08/06/07 9:30am

AWJ

SquirrelMeat said:

chrisk2003 said:



Small claims court???

Dont be ridiculous...


Take out the word court, as you'll never have to go there. Simply file a small claims online.

Better still, get your credit card company to do it for you.


Sorry that's what I meant if I upset anybody by accidentally using the word court then kiss my ass you picky fuckers!
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Reply #15 posted 08/06/07 9:43am

MatthewBest

AWJ said:

he also stated that he has a list of performers for each aftershow and that this information was there for all to see


Where can I see this list?

It's the first I've heard of it!
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Reply #16 posted 08/06/07 9:43am

blacksweat

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chrisk2003 said:

irishwolfhound said:





sorry 2 hear that,
it was a girl supervisor i spoke 2...she loves the irish accent...and took pity on me thus raising a refund order.
the luck of the irish strikes again....she said it would take 5 to 10 working days 4 the refund 2 be reflected onto my credit card.
i recommend the small claimss court also as that was my second option.

as the lady advised me that if prince shows up and just does 1 song then thats it and we have no grounds 4 complaining.

looks like prince will pocket 50 grand a nite 4 per4ming just a few songs..

i felt robbed fri nite n i just got justice as i used my brain and charm 2 get my dosh back.

WOLFY razz

[Edited 8/6/07 9:02am]


Small claims court???

Dont be ridiculous...


Ticketmaster stated to me today that no one has received a refund, as the o2 Customer Services would be the ones to issue any refund. Ticketmaster have received various phone calls about Friday night and the guy I spoke to is not looking forward to the next 18 aftershows. biggrin

I have emailed the o2 and I'll let you know how I get on....Meanwhile, I'll be out of the Indigo2 by 2am tomorrow evening if there is no show by P...
[Edited 8/9/07 1:56am]
I'm hot and I don't care who knows it...I got a job to do. cooked
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Reply #17 posted 08/06/07 9:45am

SquirrelMeat

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AWJ said:

SquirrelMeat said:



Take out the word court, as you'll never have to go there. Simply file a small claims online.

Better still, get your credit card company to do it for you.


Sorry that's what I meant if I upset anybody by accidentally using the word court then kiss my ass you picky fuckers!


I think your best bet would be to claim insanity. There is every chance you'll win. wink
.
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Reply #18 posted 08/06/07 9:50am

Savage

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Reply #19 posted 08/06/07 10:04am

AWJ

SquirrelMeat said:

AWJ said:



Sorry that's what I meant if I upset anybody by accidentally using the word court then kiss my ass you picky fuckers!


I think your best bet would be to claim insanity. There is every chance you'll win. wink


Sorry SM not aimed at you and I do appreciate your input, but yes like a fox!

AWJ
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Reply #20 posted 08/06/07 10:06am

col

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themellowone said:

Hi - this is potentially great news! Can you confirm what number you called to get this information???



The number for TM customer services is 0161 385 1420.

H, I've just realised that I can't claim a refund because you bought the tickets....doh!

If you do ending up claiming a refund can you do me too???? lol
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Reply #21 posted 08/06/07 10:12am

SquirrelMeat

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AWJ said:

SquirrelMeat said:



I think your best bet would be to claim insanity. There is every chance you'll win. wink


Sorry SM not aimed at you and I do appreciate your input, but yes like a fox!

AWJ

smile
.
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Reply #22 posted 08/06/07 10:55am

irishwolfhound

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blacksweat said:

chrisk2003 said:



Small claims court???

Dont be ridiculous...


I have been to all aftershows so far and have tried to keep away from this arguement. However, one of the people I invited is a lawyer and wishes to pursue this. I've been a Prince fan for 21 years, so don't exactly feel comfortable though.

Ticketmaster stated to me today that no one has received a refund, as the o2 Customer Services would be the ones to issue any refund. Ticketmaster have received various phone calls about Friday night and the guy I spoke to is not looking forward to the next 18 aftershows. biggrin

I have emailed the o2 using the wording advised by my friend. I'll let you know how I get on....Meanwhile, I'll be out of the Indigo2 by 2am tomorrow evening if there is no show by P...


thats weird,
im sure i cant be the only person 2 have been granted a refund.
my advice is 2 keep phoneing back several times till u get through 2 a nice superviser and put ur case by them....at the end of the day its at there discretion.
i would love 2 know if that lady who did mine is now in trouble with her boss after everyone else wanting a refund 2??

kinda sucks 4 every fan who got screwed at the friday show.
[Edited 8/6/07 10:55am]
Welcome 2 wolfys lair!! Make love not war!!!


3121 IRELAND...U CAN COME IF U WANT 2 BUT U CAN NEVER LEAVE!!

OOOOOOH FUNKY IRELAND
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Reply #23 posted 08/06/07 11:17am

TheEnglishGent

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MatthewBest said:

AWJ said:

he also stated that he has a list of performers for each aftershow and that this information was there for all to see


Where can I see this list?

It's the first I've heard of it!

This would be some excellent information if they would make it public. Ticketmaster now state that Prince and the band are not guaranteed to perform. It sure a hell didn't say that when we first bought tickets, so maybe there is further grounds for a refund as they've changed the description post-purchase. A bit like with the upper tier height warning.
RIP sad
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Reply #24 posted 08/06/07 11:32am

leecaldon

Just spoke to ticketmaster. They told me to write in and that nobody has so far been refunded.

I think it's worth giving it a go, even if it just to make ticketmaster and the promoters understand they have to bill these events properly.
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Reply #25 posted 08/06/07 11:38am

AWJ

TheEnglishGent said:

MatthewBest said:



Where can I see this list?

It's the first I've heard of it!

This would be some excellent information if they would make it public. Ticketmaster now state that Prince and the band are not guaranteed to perform. It sure a hell didn't say that when we first bought tickets, so maybe there is further grounds for a refund as they've changed the description post-purchase. A bit like with the upper tier height warning.


I did inform him that none of this information was available on the site at the time I purchased my tickets and has only subsequently appeared on there site obviously due to the fact they had originally fucked up he kept constantly stated that the as far as he can see the information was there and he was looking at it right now!

He also kept referring to it as a PRINCE AFTERSHOW PARTY!!!

According to him PRINCE + SHOW = Dr John and that I should have known that!

A liar and real slave to his masters!

AWJ
[Edited 8/6/07 11:54am]
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Reply #26 posted 08/06/07 11:43am

MatthewBest

It's on their site right now?

WHERE?????
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Reply #27 posted 08/06/07 11:53am

AWJ

MatthewBest said:

It's on their site right now?

WHERE?????


He clearly stated that on the site along with a disclaimer that Prince was not guaranteed to perform and the PRINCE-OFFICIAL-AFTERSHOW there was also a schedule of the artist that where due to perform for each night and then proceeded to reel some off!

He was insistent that the information was clearly there from the beginning!

I suggested that he look deep within himself and stop paying me lip service and feeding me bullshit!

He just kept repeating himself!

Prick!

AWJ
[Edited 8/6/07 11:55am]
[Edited 8/6/07 12:05pm]
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Reply #28 posted 08/06/07 11:54am

tally4142

Hi All.

I am a newbie on here(although I am 47 and been a Prince fan for ????? years!

Just been informed by a lovely lady at Ticketmaster that I should write to Customer services in Manchester to ask for a refund. She stated that all enquiries for refunds for the 'Dr John' official aftershow on 3rd Aug go there.

Customer Services
Ticketmaster
PO Box 798
Manchester
M60 1NY

Hope this helps.

Geezer
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Reply #29 posted 08/06/07 12:00pm

remko

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AWJ said:[quote]

TheEnglishGent said:



He also kept referring to it as a PRINCE AFTERSHOW PARTY!!!

According to him PRINCE + SHOW = Dr John and that I should have known that!

A liar and real slave to his masters!

AWJ
[Edited 8/6/07 11:54am]


Aftershow party is what it says no on the indigo sit as well. My tickets say aftershow....
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