My DVD Recorder went kaput about a week ago. Yesterday, I bought a replacement. It was a complete cheapo no-brand item but I'd read good reviews online. It only cost £58.50...

Well, it doesn't work!!! It's fine if I record something under an hour or so, but anything over an hour results in it flashing up a message reading "Failed to stop current recording".

I'm not exactly rich, but I get paid next Friday.

I want to return the item as it's evidently faulty but I don't want an exchange for the same model. I want the £58.50 credited towards a more expensive model. I could buy a Panasonic for around £110.00. So, I'd only have to shell out another fifty quid if they let me do this.

My question is, do you think they'll let me exchange the faulty item for credit towards the more expensive Panasonic - or do you think they'll force a replacement of the same shitty cheapo model onto me?

I'm sure they'll let you exchange it for a more expensive model

If you were in America you could return it even if it wasn't faulty though

PANDURITO said:

Damn, I was just gonna ask if he NEEDED a reason to return it If it doesn't work right, they should just give you your $ back so you can do whatever you want...

Steadwood said:

I'm okay - and thanks for that. I love you right now.

BinaryJustin said:

Good to hear

...hope you get it sorted without problems...

...just send em the link if they complain