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Thread started 12/01/19 12:20pm

Jimster

Official Cloud Guitars - Shipping Delays

Hi all

Not sure how many of you dudes have purchased a cloud guitar from Paisley park/ prince official store but I bagged myself a white one.

Now we have passed the official shipping date some lucky peeps will be getting their hands on them.

Please post if you have received any notification on delivery

Cheers funkateers!

James

[Edited 12/2/19 13:04pm]

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Reply #1 posted 12/02/19 8:48am

Jimster

Just heard from the official store that there is a manufacturer delay with no updates on new timelines sad

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Reply #2 posted 12/02/19 3:04pm

Jimster

Message Received sad

Shame - ordered 5 months ago and was my Xmas present


Regretfully, we are reaching out about your order for the Cloud Guitar you purchased from the Official Prince Store. Schecter has encountered unexpected factory delays in the production of the custom guitars and has advised that it is unlikely that Musictoday will receive the Cloud Guitars in time to deliver by December 25. We are working with Schecter to explore all alternatives that may allow us to fulfill the December 25 delivery. We will be reaching out again shortly with an update on the delivery of your Cloud Guitar, as soon as we have more details from Schecter; but we wanted to provide you with as much notice as possible in the event the Cloud Guitar was intended as a holiday gift.

If you wish to cancel your order, you may do so and your payment will be fully refunded. Just email us at princeofficialstore@musictoday.com. However, for impacted orders, we will be providing a giftable photo card of Prince with the Cloud Guitar, as well as a set of Prince Love Symbol Guitar Picks, so that you have something to present to the intended recipient of the Cloud Guitar if your purchase was intended as a gift. These items will be delivered prior to December 25.

In addition, because we regret to contact you with this unfortunate news, especially this close to the holidays, we are sending you this special promo code DB2CBBBW which is good for 20% off & Free shipping on your next order (excludes media and special order items).

Best Regards,
The Official Prince Store

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Reply #3 posted 12/04/19 1:57pm

Jimster

order status updated:

Ships on or about: 12/20/2019

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