thekidsgirl said:

They said it'll be fixed after 1/1/09

icrosoft Zune owners are up in arms over an apparent worldwide, simultaneous glitch that leaves the media player frozen.

Call it Microsoft’s Z2K bug; reports are flooding across the Internet that Microsoft’s Zune media player is inexplicably failing, en masse. The Web site Zune Forums is loaded with comments regarding the 30GB Zune freezing, running the gamut from annoyed users to those who seem about ready to burn Microsoft’s headquarters down. The issue has affected Zunes across the globe.

It seems the Zune freezes after the status bar reaches 100 percent on the startup screen. Microsoft has so far not responded as to while the simultaneous freeze has occurred, though rumors are running rampant that the cause is a Y2K-like programming bug. That explanation first surfaced after several forums filled with complains that their Zunes had all frozen in exactly the same place, at exactly midnight PST.

According to posted reports on various Zune forums, the device freezes after the startup status bar reaches 100 percent. The problem at first seemed only to affect the 30GB model, although reports are now surfacing that the 80GB models are experiencing the same problem. Needless to say, the Zune owners who have been posting to various forums are confused and have been unable to get an explanation from Microsoft or anyone else. As one poster lamented: “It feels like it’s 1999 again…”

Since the device’s loudly trumpeted debute in November 2006, the would-be iPod killer has struggled to find a foothold in the market, while Apple’s rival music player has continued to lead the MP3 player market. As of May 2008 slightly more than 2 million Zunes had been sold, according to Jason Reindorp, Zune’s director of product marketing. In that same period, sales of Apple’s iPod reached 76 million.
+++++

and this is from Zune Insider:
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year.

The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on zune.net (zune.net/support).



We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.



Q: Why is this issue isolated to the Zune 30 device?

It is a bug in a driver for a part that is only used in the Zune 30 device.



Q: What fixes or patches are you putting in place to resolve this situation?

This situation should remedy itself over the next 24 hours as the time flips to January 1st.



Q: What’s the timeline on a fix?

The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.



Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008?

There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.



Q: What is Zune doing to fix this issue?

The issue should resolve itself.



Q: Are you sure that this won’t happen to all 80, 120 or other flash devices?

This issue is related to a part that is only used in Zune 30 devices.



Q: How many 30GB Zune devices are affected? How many Zune 30GB devices were sold?

All 30GB devices are potentially affected.

Q: Will you update the firmware before the next leap year (2012)?

Yes.

bboy87 said:

OH MY GAWD!!! Thank you for that! I just called my brother up and I'm reading him this now! I was soo sad when I thought it died already

Whew! It's Jan 1st and my Zune is back and better than ever!

Eat that you Applewhores.....J/k

My Ipod, is looking better and better with each passing posts!!

My dear friend gave me the Prince:21 Night coffee table book.

The book and glossy photos are so nice and it was an incredible gesture. I was elated since I'm a purplehead and must acquire everything.

(the CD inside sucks but what can ya do).

SynthiaRose said:

I was gonna get this for myself, but I decided to wait and see if it went on sale

thekidsgirl said:

I may sound like the bad Prince fan because I haven't bought it and probably won't

and I'll probably buy one of the 3 albums because
1.I'm not really feeling the new tracks
2.I'm not interested in Bria's LP


and it WILL me on my iPod

bboy87 said:

I'm a bad fan! I just found out about the 3 new albums yesterday! I need to stop avoiding the Prince music forum, cause I do still love him, it's just kinda intense over there...

and, what's up with Victor Newman in the avatar?!

thekidsgirl said:

I barely go there....they're as scary as the obsessed fans in that "other" fanbase I'm in

and Victor Newman is that muthafuckin' dude! I can't miss Y&R!

bboy87 said:

OMG! I used to be obsessed with some Young and the Restless! that and the Bold and the Beautiful

thekidsgirl said:

I blame it on my mom and grandmother. That's what I get for being raised by women

bboy87 said:

it makes you more sensitive to the ladies needs

thekidsgirl said:

Hello pretty lady, do you need a shoulder to cry on?