Here is my response to Tekadence's support email.


Thank you for the response! Dropping my color rate down from 24 to 16 bit color did the trick. I checked using 32bit colors, and the player works in that environment as well. The problem was recreated when I put the display to 24bit. Running at 16 or 32 is fine.
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--- NPG Music Club Support wrote:
> Dear newpowersoul2000,
>
> Thank you for taking the time to send your email.
>
> The NPG Music Club Player requires that you to do a
> CUSTOM install of QuickTime. You must check all of
> the various components when going through the
> set-up. If you think you may have done a TYPICAL
> install of QuickTime, you should go back and
> re-install the QuickTime player.
>
> If you are sure that you have installed QuickTime
> correctly, and you are receiving the black screen
> when you try to open the player, try adjusting your
> DISPLAY properties. First, close the NPG Music Club
> Player completely.
>
> Go to START > SETTINGS > CONTROL PANEL and
> double-click the DISPLAY icon. Click the SETTINGS
> tab. Set your COLORS to `High Color (16 bit)` and
> click APPLY.
>
> Let us know if you continue to see the black screen
> after adjusting your display settings.
>
> Thank You,
>
> NPG Music Club Support
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