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Reply #30 posted 02/15/07 1:58pm

xplnyrslf

BananaCologne said:

alwayslate said:

Well I have seen threads get "personal" numerous times and no mods have stepped in to lock them. I do recall one thread in particular where I personally questioned what I perceived to be a moderator's racial bias in statements he/she made (i don't know if the mod is a he or a she) about Beyonce. That thread was locked immediately after I posted the comment.
Yeah I used the "bigot." I do strongly feel that if I'd suggested that you or some other orger might be a bigot, or if someone said that to me, the thread would never have been locked.
Now, without naming names, I see on an almost daily basis orgers questioning other orgers about some statements/opinions that they may perceive as homophobic; NONE of those threads (not the ones I've seen anyway) have ever been locked. So I am guessing the moderator's rules on locking threads is that it is okay to accuse someone of being a homophobe but it not ok to accuse someone of being a racist.
I don't think that moderator's should not participate in discussions but they cannot invent/suspend the rules to suit their own purposes either.


I'm just going to step in here and answer some of these points you raise, as well as touch upon a few others. I think the remainder of this thread is best handled by someone like Ben the site owner, who it will be passed on to if you guys so wish.

Now, to the points raised here.

What many people do not stop to realise is that just because someone is a moderator does not make them omnipresent. We have day jobs like the rest of you, some of us are able to access the Org from those jobs, some of us are not. Some of us like a rest when we get home, some of us jump straight online and see what needs to be done. For example, as gallery mod, i've spent an unbelievable amount of my own cash buying up stuff to scan for it, another example is that I have to be up at 7am for work, it is now 3:11am and I am taking the extra time out to answer and clarify these gray areas for you guys because you sound particularly concerned.


As for where is the line drawn, my personal thoughts on this is that I'm a member of this website too as well as a moderator, and have never felt compelled not to post like anyone else. My opinion is just as valid as anyone elses, moderator or not - sometimes I think you guys get a little freaked out if one of us posts on a thread, but we're doing so as fellow Orgers. Sure there are times when that is not the case, and you'll soon see that it's moderation due to the style of post, a snipped comment etc. But again, that's my take on it - maybe the others, Ben etc can shed a little more light on it for you guys.

Before I finish, I have to applaud you guys and say it's nice to see a thread that has (so far?) been constructive in its approach and has been very careful not to name names, flame or bait anyone, and for that you should be commended, seen as it's a rare thing on the Org before something gets so heated it spontaeneously explodes. So...let's keep it that way, don't let me down.

Sure, it doesn't always run smoothly, and Ogres are a disfunctional lot at the best of times - but hey, what family isn't?



Regards,
- BC



I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.
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Reply #31 posted 02/15/07 2:29pm

xplnyrslf

Najee said:

This is a question that has come up recently on the Non-Prince forum, where one moderator's actions and comments have been questioned. The moderator has said more than once to several members that his/her job "is not to moderate discussion...it is to manage the rules that (the site originator) has set forth for this website...when will you guys understand that?"

Several members have questioned this because the moderator's posts have shown evidence of strong biases that have raised eyebrows, even in one instance as to purposely mislead with statements by misinterpreting other's comments and trying to pass off opinion and exaggeration as fact. The moderator also has shown alleged tendencies to control situations selectively (and often act when it's in his or her best and personal interest), in addition to an inability to separate being a moderator and being just another member on a board.

The moderator also seems to be incredibly active on the boards, and too much in the capacity of another person posting. That seems to be a potential conflict of interest, particularly when the moderator closed a discussion as several members once again questioned his or her objectivity.

IMO, based on other Web sites I have visited moderators should be disassociated from topics of discussion and if there is an interjection from them it should be objective and balanced. It certainly should not be mean-spirited and biased toward or against the topic or another member, which this moderator allegedly has done. So when does a moderator cross the line, and where is the line?

[Edited 2/11/07 14:45pm]


These are good points. Maybe two moderators should make the decision to close a topic, thus eliminating one person's potential bias. I've seen some of the examples given.
There's legit reasons to believe objectivity is lacking, but only in a few cases. The majority of moderators seem to be fair. I'll give a theoretical example: If, in the Politics and Religion forum, two members have opposite views and the moderator, acting as a "member with an opinion" posts an opinion favoring one side.....how much confidence can one have in the objectivity of the moderator should things escalate????
[Edited 2/15/07 14:31pm]
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Reply #32 posted 02/15/07 2:31pm

BananaCologne

I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


Which we do.

And yet you can bet your last dollar that 9 times out of 10 we'll get called out on it, or bitched at constantly and consistently. We know it's a catch-22 situation however much we try pleasing everybody all of the time, that much we're used too. The real test comes when we keep trying time and time again to convince the site membership at large that we try our best with limited tools and a small staff putting in long hours who also have family lives and other external-site interests too.

The notion of objectivity raised here though is an interesting one - I can vouch for every one of my collegues that they do their job to the best of their ability when they are online and have an issue or complaint to deal with - the thing is, can orgers distinguish the difference between someone being objective, and someone being personal? Sadly, my guess is not, because the amount of baby-sitting and diaper-changing we have to do is criminal. I mean, it's alright as long as it works in your (ie an Orgers) favour, but as soon as something is done about it to bring it in line with site rules, it's mod-bashing time. A perfect case in point.

Of course, vouching for my collegues will no doubt now leave me wide open to the usual predictable responses. As I said, catch-22.

We just wish you guys would understand it works both ways and we do try our best, and yes we make mistakes too occasionally like anyone else. But at the end of the day after trying to explain what we have to work with and how we try and maintain a fast-moving, functioning site with thousands of members worldwide (over 14,000 people logged onto Prince.org at one point during super bowl weekend for example), is it any wonder we seem jaded at times? lol

No, of course not.

W-E

A-R-E

M-A-C-H-I-N-E


neutral
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Reply #33 posted 02/15/07 2:41pm

BananaCologne

xplnyrslf said:

These are good points. Maybe two moderators should make the decision to close a topic, thus eliminating one person's potential bias. I've seen some of the examples given.


This I agree with also. However, it should be noted that behind the scenes many of us do this anyway and have done for a long time in asking for anothers advice and/or opinions if we are in anyway unsure about how to proceed further.

Don't know if that answers your question or not, but there it is.
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Reply #34 posted 02/15/07 2:46pm

Teacher

xplnyrslf said:

I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.



nod Very good point thumbs up!
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Reply #35 posted 02/15/07 3:44pm

Mach

xplnyrslf said:




I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


It could be said that Orgers should know which mods moderate which forums and that if a mod is voicing their opinion on a thread not in their
forum(s) of moderation, then orgers could drop their confusion and preceived bias of that person as a mod at that time.

Accountability rolls on both sides of the coin.
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Reply #36 posted 02/15/07 3:47pm

Mach

BananaCologne said:

However, it should be noted that behind the scenes many of us do this anyway and have done for a long time in asking for anothers advice and/or opinions if we are in anyway unsure about how to proceed further.



I generally always ask for a few different outside perspectives before a major action is made in my Name

rose
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Reply #37 posted 02/15/07 3:50pm

BananaCologne

Mach said:

I generally always ask for a few different outside perspectives before a major action is made in my Name

rose


Exactly, just makes sense doesn't it?shrug
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Reply #38 posted 02/15/07 4:04pm

Teacher

Mach said:

xplnyrslf said:




I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


It could be said that Orgers should know which mods moderate which forums and that if a mod is voicing their opinion on a thread not in their
forum(s) of moderation, then orgers could drop their confusion and preceived bias of that person as a mod at that time.

Accountability rolls on both sides of the coin.


I think that's kinda what I said but I mean that xplnyrslf had a good point with the avatar and that.
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Reply #39 posted 02/15/07 4:05pm

PreacherMan

avatar

Najee said:

I also find it bizarre that a moderator of a Prince-dedicated Web site would be harshly critical of Prince. In a thread in which I participated concerning Michael Jackson's eccentricies vs. Prince's, the moderator said that Prince lived in a "fantasy world." When I asked what factual events does (s)he have as a reference point, (s)he presented one opinion ("he lived in a bubble") and some unconfirmed innuendo from a rather questionable source as facts.

When asked by myself and another person about the "living in a bubble" statement, the moderator said "I was speaking metaphorically!" even though (s)he knew (s)he was asked to cite factual events and there was nothing to suggest it was tongue-in-cheek. It came off the moderator wanted to pass it off as a factual event if no one tried to question it, and then (s)he became defensive when questioned about his/her intent.

I'm not saying the moderators have to bow down to Prince -- BTW, I am not a Prince fanatic (and I would hard pressed to call myself a Prince fan) -- but it really is a head-scratching moment to have a moderator seemingly willing to misrepresent information against him.

I have some more questions:

* What are the requirements for being a moderator?

* On what basis is a moderator held accountable?

* What are disciplinary actions against a moderator, up to the maximum amount of punishment?

[Edited 2/11/07 17:16pm]



Moderators are people too, so I don't see how you can hold it against them to give a negative view on Prince - this is a discussion forum after all, and Prince isn't God unlike many of you seem to think. If a mod wants to say Prince sucks, s/he can, just like any of us - that point, or flaw as you seem to make it, is really stupid...really stupid.

Otherwise, in the short time I've been here, I've come to realise that this site is nothing like any other community site - now, depending on who you are that makes it better or worse. In either case, as a result the moderators aren't necessarily going to behave like your standard moderators - they are very liberal on censorship here and tend to only censor name-calling and abuse from what I can tell, which I think is a good thing. There is nothing worse than over-censorship.

All this said, the moderators aren't flawless - it does really annoy me that they insist on moving threads even though it clearly makes the website crash. They should just lock them, but they don't. That really annoys me!

However, I still respectfully think your point is very wrong. Don't like it? Go to Housequake.
Este sitio está moriendo de una maldad que no se puede ver ni comprender.
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Reply #40 posted 02/15/07 4:09pm

BananaCologne

PreacherMan said:

All this said, the moderators aren't flawless - it does really annoy me that they insist on moving threads even though it clearly makes the website crash. They should just lock them, but they don't. That really annoys me!


I lock like a beast demon
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Reply #41 posted 02/15/07 4:11pm

PreacherMan

avatar

BananaCologne said:

PreacherMan said:

All this said, the moderators aren't flawless - it does really annoy me that they insist on moving threads even though it clearly makes the website crash. They should just lock them, but they don't. That really annoys me!


I lock like a beast demon


I don't like that demon emote. confused

Can we get an angel emote to balance out the good/evil ratio?
Este sitio está moriendo de una maldad que no se puede ver ni comprender.
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Reply #42 posted 02/15/07 4:14pm

BananaCologne

angel
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Reply #43 posted 02/15/07 4:41pm

PreacherMan

avatar

BananaCologne said:

angel


Oh wow, I didn't know about that one! Thanks - the balance is restored.

pray
Este sitio está moriendo de una maldad que no se puede ver ni comprender.
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Reply #44 posted 02/15/07 6:57pm

xplnyrslf

Mach said:

xplnyrslf said:




I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


It could be said that Orgers should know which mods moderate which forums and that if a mod is voicing their opinion on a thread not in their
forum(s) of moderation, then orgers could drop their confusion and preceived bias of that person as a mod at that time.

Accountability rolls on both sides of the coin.


You have to keep in mind, members aren't here every day nor in all the forums. "Moderator" indicates site management. There has to be a way for mods to express opinions as a member and orgers to not be concerned it reflects the view of Prince.org.
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Reply #45 posted 02/15/07 7:26pm

Mach

xplnyrslf said:

Mach said:



It could be said that Orgers should know which mods moderate which forums and that if a mod is voicing their opinion on a thread not in their
forum(s) of moderation, then orgers could drop their confusion and preceived bias of that person as a mod at that time.

Accountability rolls on both sides of the coin.


You have to keep in mind, members aren't here every day nor in all the forums. "Moderator" indicates site management. There has to be a way for mods to express opinions as a member and orgers to not be concerned it reflects the view of Prince.org.


You have to keep in mind, mods aren't here every day nor in all the forums as well

There is a way for orgers to not be concerned that a mods personal opinon on a thread is theirs and doesn't reflect the view of Prince.org. It's called communication = ASK them. It's rather simple and far better then an assumption !
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Reply #46 posted 02/15/07 9:00pm

xplnyrslf

BananaCologne said:

I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


Which we do.

And yet you can bet your last dollar that 9 times out of 10 we'll get called out on it, or bitched at constantly and consistently. We know it's a catch-22 situation however much we try pleasing everybody all of the time, that much we're used too. The real test comes when we keep trying time and time again to convince the site membership at large that we try our best with limited tools and a small staff putting in long hours who also have family lives and other external-site interests too.

The notion of objectivity raised here though is an interesting one - I can vouch for every one of my collegues that they do their job to the best of their ability when they are online and have an issue or complaint to deal with - the thing is, can orgers distinguish the difference between someone being objective, and someone being personal? Sadly, my guess is not, because the amount of baby-sitting and diaper-changing we have to do is criminal. I mean, it's alright as long as it works in your (ie an Orgers) favour, but as soon as something is done about it to bring it in line with site rules, it's mod-bashing time. A perfect case in point.

Of course, vouching for my collegues will no doubt now leave me wide open to the usual predictable responses. As I said, catch-22.

We just wish you guys would understand it works both ways and we do try our best, and yes we make mistakes too occasionally like anyone else. But at the end of the day after trying to explain what we have to work with and how we try and maintain a fast-moving, functioning site with thousands of members worldwide (over 14,000 people logged onto Prince.org at one point during super bowl weekend for example), is it any wonder we seem jaded at times? lol

No, of course not.

W-E

A-R-E

M-A-C-H-I-N-E


neutral


Anyone who enforces rules is not going to please everyone. That's a given.

Many orgers can tell the difference between someone being personal and being objective. That's why the topic was brought up.

What's the solution?
I suggest moderators when acting as a "regular orger" have another name/avatar. Do not have "moderator" as a title as it suggests site representation..
If a bad judgement call was made, say so, and move on. There's nothing worse than denying an obvious mistake.
(kinda like posting "get your ass out of your butt",which I kept posted)
[Edited 2/15/07 21:37pm]
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Reply #47 posted 02/16/07 1:00am

Nikster

xplnyrslf said:


I equate moderator with "site management". Therefore, if a post is made on a forum that's strictly the viewpoint of the moderator as an orger, then maybe the "moderator" title should not be used under the name. It would eliminate confusion and perceived bias.
Moderator should be used when wearing the management hat and intervening. Better yet, maybe a separate name/avatar for nonmoderator posts by staff.
I don't expect mods to be Prince fans, just be capable of doing necessary intervention.


I can see what you're saying, but the thought have having to log out and log back in again every time I gotta do a mod thing...makes me dizzy eyepop


Besides, don't most mods switch their type when they moderate? like this...

[ok...I'm in modmode now - Nik]

I would think that would make it kinda obvious whether or not they're acting as mods or regular members shrug


.
[Edited 2/16/07 1:03am]
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Reply #48 posted 02/16/07 1:43am

June7

Moderator

avatar

moderator

That's fucking ridiculous!!!


If we want to add a comment on the site, in a forum, then we'll do it.

If we want to moderate a forum we are in charge of moderating, then we'll do it... adding the whole, [We're moderating this thread bold shit font shit comment thingy]. End of story.

We mod.

We comment.

We are very much a part of this site.

Get over it.

Thank you. bow
[PRINCE 4EVER!]

[June7, "ModGod"]
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Reply #49 posted 02/16/07 12:16pm

IAintTheOne

imma keep my mouth shut lol
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Reply #50 posted 02/16/07 3:58pm

xplnyrslf

June7 said:

That's fucking ridiculous!!!


If we want to add a comment on the site, in a forum, then we'll do it.

If we want to moderate a forum we are in charge of moderating, then we'll do it... adding the whole, [We're moderating this thread bold shit font shit comment thingy]. End of story.

We mod.

We comment.

We are very much a part of this site.

Get over it.

Thank you. bow


No need to get cranky.
The problem arises as some members have posted, is perceived objectivity of the moderator.
In order to reduce confusion and make things better for mods and members is come up with ideas on how to reduce the miscommunication. There are many members who have posted this as a problem in the past.

How's this?
If a moderator is posting as simply a member, then anyone who questions the post should keep track of who the mods are for that forum and/or org note the mod with concerns.

If a thread is locked for questionable reasons (mod pushed over the edge) and other mods agree it shouldn't have been locked, then it should be unlocked the next day. Consider it a temporary lock. (Of course then everybody's going to want their threads unlocked).

You have to admit, if other sites similar to this one doesn't have moderator input as a member, you can see why the confusion. If that's what the standard tends to be, then there's an expectation this site would be the same.
Conflict might be reduced if it's stated up front. I don't believe many members actually spend alot of time in this forum to be informed.
[Edited 2/16/07 16:05pm]
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Reply #51 posted 02/16/07 4:08pm

June7

Moderator

avatar

moderator

xplnyrslf said:

June7 said:

That's fucking ridiculous!!!


If we want to add a comment on the site, in a forum, then we'll do it.

If we want to moderate a forum we are in charge of moderating, then we'll do it... adding the whole, [We're moderating this thread bold shit font shit comment thingy]. End of story.

We mod.

We comment.

We are very much a part of this site.

Get over it.

Thank you. bow


No need to get cranky.
The problem arises as some members have posted, is objectivity of the moderator.
In order to reduce confusion and make things better for mods and members is come up with ideas on how to reduce the miscommunication. There are many members who have posted this as a problem in the past.

How's this?
If a moderator is posting as simply a member, then anyone who questions the post should keep track of who the mods are for that forum and/or org note the mod with concerns.
If a thread is locked for questionable reasons (mod pushed over the edge) and other mods agree, then it should be unlocked the next day. Consider it a temporary lock. (Of course then everybody's gooing to want their threads unlocked).

When did we ever ask for suggestions on how to differenciate between us posting as members or mods? It's pretty black and white. Bold font = mod / regular font = orger. rolleyes

If a thread is locked, the mod has pretty much made the decision based on what we consider is a violation of the rules that were agreed upon when you signed up. We have unlocked locked threads before... it's a moderator decision. We have even unlocked other mod's locked threads, with a note to the mod as to why we did it. We're all adults here, and are able to accept criticism from eachother.

Bottom line folks - and this is without being "cranky" - we have been chosen by Ben to moderate this site. He has given us the authority to do so as we see fit. If you disagree with our moderating skills, you have two choices. Leave the site or email Ben.

It's good to discuss things to better understand what goes on in our decision making, but to recommend alternative ways that WE as modertors should conduct business and socialize is beyond the scope of things.

Thank you all for your input - like I said it's good to discuss issues. Policy has been set for quite awhile, and quite frankly, has been working great for several years.

We will never be able to please everyone, so we'll chalk this up to a very informative thread and now we should move on. Send all disagreements to me, I'll discuss this with you in private should you have any further concerns.

Thanks. smile lock
[PRINCE 4EVER!]

[June7, "ModGod"]
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