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Thread started 09/03/05 6:31pm

alandail

sst - tell Prince to support Mac users

Please comment in this thread thread I started at NPGMC if you think Prince should make this charity track available in a format that Mac users can buy and use

http://www.npgmusicclub.c...p?t=119540
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Reply #1 posted 09/03/05 6:37pm

Anxiety

for 77/99 cents going to charity, i'd get the single anyway and ask a friend to help you burn it. i know this isn't the ideal solution, but until your advocacy leads to results, at least you can give a bit of pocket change to a worthy cause and have a song file set aside for when you can figure out how to get it to disc. not arguing your suggestion - just sharing a thought.
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Reply #2 posted 09/03/05 6:38pm

abierman

alandail said:

Please comment in this thread thread I started at NPGMC if you think Prince should make this charity track available in a format that Mac users can buy and use

http://www.npgmusicclub.c...p?t=119540



I guess the sig applies....
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Reply #3 posted 09/03/05 6:48pm

alandail

Anxiety said:

for 77/99 cents going to charity, i'd get the single anyway and ask a friend to help you burn it. i know this isn't the ideal solution, but until your advocacy leads to results, at least you can give a bit of pocket change to a worthy cause and have a song file set aside for when you can figure out how to get it to disc. not arguing your suggestion - just sharing a thought.


that's an awful lot of work to donate 77 cents to charity. The club should make it easy to make the donation. What they should do is both provide it in formats anyone can use and allow the person buying the track specify how much they want to donate - make it easy to make the donation and make it easy to donate more than 77 cents.

Also, it wouldn't hurt for them to realize they can generate significant incremental revenue on their other downloads by supporting mac users.
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Reply #4 posted 09/03/05 8:29pm

AntonioFargas

alandail said:

Anxiety said:

for 77/99 cents going to charity, i'd get the single anyway and ask a friend to help you burn it. i know this isn't the ideal solution, but until your advocacy leads to results, at least you can give a bit of pocket change to a worthy cause and have a song file set aside for when you can figure out how to get it to disc. not arguing your suggestion - just sharing a thought.


that's an awful lot of work to donate 77 cents to charity. The club should make it easy to make the donation. What they should do is both provide it in formats anyone can use and allow the person buying the track specify how much they want to donate - make it easy to make the donation and make it easy to donate more than 77 cents.

Also, it wouldn't hurt for them to realize they can generate significant incremental revenue on their other downloads by supporting mac users.


there seems to be a lot more work in complaining about something he's obviously not going to change anytime soon. Do like Anx said and have a friend burn it for you. It ain't that much work. I'll burn it for you if it'll make ya happy.
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Reply #5 posted 09/03/05 10:07pm

alandail

my gosh, I've been at this for hours. It is unbelievable how bad windows media player is.

because the money is being raised for the hurricane victims, I finally relented and went the buy on windows, burn a CD route. I bought the new track, the virtual b-sides from the other day, and the album that has the Dance on it. So since I'm bothering, I thought I'd get the tracks I didn't already have from prior NPGMC years.

The PC I'm using doesn't have speakers hooked up, so I have to buy the music, download it and burn it to CD in order to hear the music. As a mac user, that sounds simple enough. should take about 5 clicks and about 5 minutes. If only that were the case. I've been at this for hours.

you load your cart - the MPGMC UI is awful for that.
you buy the music
then you download the music - instead of having that be automatic like iTunes, you have to manually select each file, wait for a new screen, right click, save, select the target, repeat. Even an album makes you do that for every track.
finally, far later than it should have been, the music is on the computer, but windows media player 10 doesn't know about it. I have to play around, finally right clicking to get a menu that isn't visible let me create a now playing list . Right clicking again to use the invisible menu let me turn that into a standard playlist. So time to burn a CD.
reasonably fast PC - it took hours to prepare the data to burn the CD, then ejected my CD and said there was an error - suggested the burn speed was set wrong. Instead of letting me change it and continue, I had to play with the invisible menu again to change the speed, now I'm back to the 2 hour wait to see if it'll work this time.

it's no wonder Apple dominates the online music sales. Could Microsoft make it any harder to listen to music?
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Reply #6 posted 09/04/05 4:42am

unique

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[Edited 9/16/05 7:47am]
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Reply #7 posted 09/04/05 9:16am

Anxiety

alandail said:

Anxiety said:

for 77/99 cents going to charity, i'd get the single anyway and ask a friend to help you burn it. i know this isn't the ideal solution, but until your advocacy leads to results, at least you can give a bit of pocket change to a worthy cause and have a song file set aside for when you can figure out how to get it to disc. not arguing your suggestion - just sharing a thought.


that's an awful lot of work to donate 77 cents to charity. The club should make it easy to make the donation. What they should do is both provide it in formats anyone can use and allow the person buying the track specify how much they want to donate - make it easy to make the donation and make it easy to donate more than 77 cents.

Also, it wouldn't hurt for them to realize they can generate significant incremental revenue on their other downloads by supporting mac users.


it wasn't a lot of work for me to donate 77 silly little cents to charity. i just clicked a few buttons and clacked on my keyboard for a couple seconds. it takes more effort for me to walk down the street and buy a box of cereal.

though at least i have the luxury of buying cereal and prince downloads...which makes donating 77 silly little cents all the easier to do. get it? i think if you bought the single and made the donation, there'd be a lot of us who would be happy to help you out and mail you a CD-R of the song. i know - and agree - with your position about mac downloads - i just think you should sit this round out and appreciate the bigger picture.
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Reply #8 posted 09/04/05 6:28pm

Doozer

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unique said:



instead of telling prince 2 support mac users, tell mac 2 support other ppl being able 2 offer encrypted audio files. the lack of support 4 encrypted audio files by mac is the reason y they can't support mac as they can't get a license 2 do so as mac want 2 sell everything themselves via itunes. and y should they get a cut of the music when they wanna tie things up like that?


Well, if you want to talk about who to complain to, complain to Microsoft since their version of Windows Media Player for Mac doesn't even burn CDs, so even if a Mac user were to be lucky enough to download a track and get WMP to play it, you can't legally do anything with it but listen to it on your Mac.

Conversely, Apple's version if iTunes does everything on a Windows PC that it does on a Mac. So, the tiny little Apple is able make its software cross-platform, while Microsoft's WMP for Mac does nothing besides play music.

Apple doesn't want to license its software/hardware to other manufacturers for that very reason -- Apple designs it right.

To the point, though -- I bought the new track (can't play it) and will just find a PC somewhere to burn the song to a disc. The cause you cannot argue with -- that's for sure. Way to go P!
[Edited 9/4/05 18:30pm]
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #9 posted 09/04/05 6:44pm

alandail

Anxiety said:

alandail said:



that's an awful lot of work to donate 77 cents to charity. The club should make it easy to make the donation. What they should do is both provide it in formats anyone can use and allow the person buying the track specify how much they want to donate - make it easy to make the donation and make it easy to donate more than 77 cents.

Also, it wouldn't hurt for them to realize they can generate significant incremental revenue on their other downloads by supporting mac users.


it wasn't a lot of work for me to donate 77 silly little cents to charity. i just clicked a few buttons and clacked on my keyboard for a couple seconds. it takes more effort for me to walk down the street and buy a box of cereal.

though at least i have the luxury of buying cereal and prince downloads...which makes donating 77 silly little cents all the easier to do. get it? i think if you bought the single and made the donation, there'd be a lot of us who would be happy to help you out and mail you a CD-R of the song. i know - and agree - with your position about mac downloads - i just think you should sit this round out and appreciate the bigger picture.


But I am looking at the bigger picture - making the song easier to buy will generate more revenue for the relief effort.
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Reply #10 posted 09/04/05 6:49pm

alandail

unique said:

alandail said:

Please comment in this thread thread I started at NPGMC if you think Prince should make this charity track available in a format that Mac users can buy and use

http://www.npgmusicclub.c...p?t=119540


instead of telling prince 2 support mac users, tell mac 2 support other ppl being able 2 offer encrypted audio files. the lack of support 4 encrypted audio files by mac is the reason y they can't support mac as they can't get a license 2 do so as mac want 2 sell everything themselves via itunes. and y should they get a cut of the music when they wanna tie things up like that?

macs downfall has always been thier lack of wanting 2 license products, thus they have less than 5% of the pc marketplace

4tunately apple have finally seen some sense and r making the move 2 intel chipsets, and the new mac OS beta can now run on pcs faster than it can on any currently available mac. they still dont want 2 license the software 4 use on pcs, so they just loose out sales 2 any1 who wants 2 run it on a pc as they have 2 use an illegitimate version

again, apple could potentially sell more hardware if u can run windows on it, there r plenty ppl who like the look of apple products but dont buy it cuz its its not compatible with the office or friends software etc. tech savvy ppl wont buy the hardware as its less upgradable, and the initial hardware is way more xpensive, and upgrades r overpriced, plus after the initial few months, the cool looking hardware starts looking very dated

again with the ipod, the problem is the software and lack of flexibility compared 2 some of the better players who allow u 2 plug and play and drag and drop files 2 and from the player with no restriction, showing up as an additional drive on ure pc by plugging it in with usb, making it particularly easy 2 manage larger amounts of files. also, pound 4 pound or dollar 4 dollar u can get a much better deal buying other than apple, so with the same money u can get much more storage, plus u can play protected WMA files such as the npgmc material, and of course on ure pc u can still concert apple files 2 play

so y pay apple more money 4 less, with less flexibility, and looks that date? if it's the OS u like, u can now run it on a pc if u really want 2, altho when mac and windows start 2 compete on the same hardware it'll b interesting 2 c how each OS fares

apple might dominate the music sales now, but as they claim not 2 b making much profit, it seems the 1 eyed man is king of the valley of the blind

what u do say about the ackwardness of the wma files is right tho, its a fucking pain in the arse dealing with them. as soon as i've burned em 2 cd i rip em straight 2 wav 2 edit and compile and convert 2 mp3 4 easy listening


Apple's Mac market share is growing and they dominate the online music sales market share - where their share is also growing. And I'm certain Prince would make more money if he made his NPGMC content available at the iTunes music store.
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Reply #11 posted 09/04/05 7:28pm

Doozer

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unique said:



macs downfall has always been thier lack of wanting 2 license products, thus they have less than 5% of the pc marketplace


Apple's market share in their respective industry is worlds larger than Prince's market share in his respective industry -- not really a good argument.
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #12 posted 09/04/05 11:39pm

unique

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[Edited 9/16/05 7:48am]
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Reply #13 posted 09/05/05 7:37am

alandail

unique said:

Doozer said:



Apple's market share in their respective industry is worlds larger than Prince's market share in his respective industry -- not really a good argument.



it is a good argument if u put it 2 mac vs apple rather than mac vs prince, which the statement doesn't relate 2

how do u xplain macs tiny market share compared 2 pc's?


There are tons of reasons

- people are short sighted. They look at initial purchase price instead of total cost of ownership. They also don't put value on their own time - time wasted fighting viruses, adware, spyware, and the brain dead registry

- IT departments benefit from windows use because it gives them more support work to do

- apple's chip suppliers have let them down several times and put them at a disadvantage

- Sculley got bored running Apple and dropped the ball on innovation

The tide is turning, though. Steve Jobs has apple innovating again - has them again with clearly the best OS in the world - with some of the best apps in the world (iTunes, iMovie HD, iChat, Safari, iDVD, iPhoto, Final Cut Studio, etc). Apple's market share is growing again.

Also, this isn't a Mac vs. PC issue, it's a music download issue. iTunes dominates the music download industry. Competitors keep popping up, but small like NPGMC and large like Napster. Yet Apple's music download market share actually went up last quarter. And there's a very good reason for that - it iPod - apple sells more iPods than they do Macintoshes. the iPod is the #1 best selling music player for windows users.

It's not just mac users that have problems with NPGMC only supporting WMA - it's all iPod users too. Apple is now close to selling an iPod every second of every day. People want to buy music that easily plays on their iPod. Nearly every other artist understands this. THere are countless artists that sell downloads online - the vast majority of them either mirror content on iTunes music store or offer the music in a format that works on the iPod.
[Edited 9/5/05 7:41am]
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Reply #14 posted 09/05/05 7:44am

Doozer

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unique said:

Doozer said:



Apple's market share in their respective industry is worlds larger than Prince's market share in his respective industry -- not really a good argument.



it is a good argument if u put it 2 mac vs apple rather than mac vs prince, which the statement doesn't relate 2

how do u xplain macs tiny market share compared 2 pc's?


What do you mean...Mac vs. Apple? Apple is a computer hardware and software manufacturer. Apple is one of their brands.

I don't see why I have to defend anyone's market share in regard to whether or not Windows Media Player for Macintosh will play a DRM file. Again, as I said before, the problem is with Microsoft's Windows Media Player for OS X, not with anything related to Apple's own software or hardware.

Do you think BMW is a good car? They've got a smaller market share in the automobile industry than Apple does in the computer industry. How many BMWs do you see on the road on any given day?

In any case, this thread was started to gather support from Mac users to contact the club and request better support. Since you're using a PC and obviously have your opinions, there's no need to argue the point any further.
[Edited 9/5/05 7:46am]
[Edited 9/5/05 7:46am]
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #15 posted 09/05/05 7:48am

alandail

to summarize my last post - Prince is selling music. The market share of PCs vs Macs is totally irrelevant. It's not a MacOS vs Windows issue. Prince thinks he's chosen the larger market by choosing the Microsoft solution, when in fact he's going the 20% music download market share route. Simply mirroring the content on the iTunes store should result in 4x the sales.
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Reply #16 posted 09/05/05 8:09am

unique

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[Edited 9/16/05 7:48am]
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Reply #17 posted 09/05/05 8:23am

alandail

no - putting it on iTunes increases his income. reaching the other 80% of the download market increases revenue. His downloads are not exclusive to club members - you can buy the tracks without joining the club. How hard would it be to add a link to buy the track from iTunes. Apple would give the Prince section a link back to NPGMC. The place most people go to buy music would both have more prince stuff and would send people to Prince's site.

Apple has a history of integrated solutions - that integration gives them a competitive advantage. The iPod/iTunes experience is vastly superior to the WMA experience, even on windows, which they have successfully turned into a 70-80% market share. The competitors fail because there is no competitor out there who has a fully integrated solution. Nobody else has an integrated player/jukebox/store and the mismatched pieces don't integrate together well - there are countless extra steps Apple has eliminated. Apple has the only full solution where buying music is less work than stealing it.

It's the same thing with Macintosh (except the market share). By offering the whole integrated package - Macintosh just works. How many times have you seen a windows machine where the something like the CD player, sound card, or something doesn't work. I know someone who upgraded to XP and the computer no longer sees the CD player. These things NEVER happen on a Macintosh.
[Edited 9/5/05 8:24am]
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Reply #18 posted 09/05/05 8:25am

Doozer

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unique said:[quote]

alandail said:


the problem with apple is they want 2 keep everything 2 themselves, thier own hardware and software, and by doing so it affects the sales of thier computers. in the case of prince, u cant legally download and play the club music on a mac due 2 thier policy


Hmmm...so Prince wants to sell his music and maintain the rights to do things as he sees best just as Apple does. Prince doesn't want the giant music industry to screw with his material, his marketing, or his creativity. Can you not see the similarities in what Apple is doing? Why should Apple open its doors to an industry its seeking to overcome, just as Prince is doing?

while ure at it, y can't they allow pc users 2 b able 2 legally purchase and install the new intel based mac OS if it's supposed 2 b superior 2 windows?


The point of OS X is that its stability and functionality is uniquely tied to the hardware it runs on. Can you not see the possible benefits of having an operating system designed by the same company that builds the hardware it runs on?

And again, the main problem is that Microsoft's own Windows Media Player for Macintosh OS X doesn't do anything more than play files.
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #19 posted 09/05/05 8:46am

unique

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[Edited 9/16/05 7:48am]
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Reply #20 posted 09/05/05 8:58am

alandail

actually, none of the WMA protected music is exclusive to club members.

Apple has a music store. Prince makes music. Apple wants to sell Prince's music through their music store. Prince won't let them. Why should apple help other people create music stores that compete with their highly successful store? Wouldn't that be like WalMart helping KMart? Or like Microsoft helping Linux?
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Reply #21 posted 09/05/05 9:01am

Doozer

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unique said:




prince makes the majority of his music available 2 any1, only a small amount of his music is available xclusively thru the club. apple on the other hand won't let any1 else run software on thier hardware, or run the OS on other hardware


Incorrect. Hundreds and hundreds of companies other than Apple make software that runs on Macs. Saying that "Apple won't let anyone else run software on their hardware" is not true at all.

if windows, linux, and other OS can run fine on various hardware, y can't mac OS?


Apple is more of a hardware company than a software company, and they build software that runs best on the hardware they design. There is no such thing as Windows hardware. See the difference?

Anyway, I'll say it again...the Windows Media Audio format offered through the club allows DRM licensing that would work fine on Macs if Windows Media Player for OS X would do anything other than play music. Apple isn't holding Microsoft by the groin and preventing it from doing that!

And, regardless, DRM (whether it's a Microsoft-supported format or Apple-supported format) is a complete farce and I'll freely admit now that I've gotten the track to work for me only by breaking the law. I paid for the track legally, couldn't get it to work, and I've found other ways around it, just as thousands of people do.
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #22 posted 09/05/05 9:10am

alandail

actually, it's more like thousands and thousands of companies make software to run on a mac.

http://guide.apple.com/index.lasso

Apple actively encourages this, including giving away for free the best commercial software development system in the world. XCode with Interface Builder and the best APIs in the world - Cocoa with innovations like Core Data, Core Image - tools that allow developers to create apps for the Mac about 5x as fast as they can for windows.

http://developer.apple.com/
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Reply #23 posted 09/05/05 10:04am

Anxiety

alandail said:



But I am looking at the bigger picture - making the song easier to buy will generate more revenue for the relief effort.


have you ever bought a $2 fundraising candy bar from a kid? technically, you could go down to walgreens and get the same candy bar for 69 cents, but the point is, you're giving to charity. the candy bar is just an added bonus. that's how i see the prince tracks. the point is for everyone who belongs to the club to give a measley 77 cents (at the VERY least) - and for that, he's made a track or two available with, yes, the limited playback resources that the club has always had. but the point isn't the product this time around. the point is they've given club members another resource for contributing.

i'm sure you get my point by now, and i'm sure you still disagree. and that's fine. i agree with you about the general issue re: mac files, but i disagree that this is the time to continue your argument. and that's....okay. smile
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Reply #24 posted 09/05/05 10:18am

unique

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[Edited 9/16/05 7:49am]
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Reply #25 posted 09/05/05 10:28am

unique

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[Edited 9/16/05 7:49am]
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Reply #26 posted 09/05/05 11:17am

s4dfish

While I realize a number of people have been unable to get the music to run on their Mac, here's how I got it to play on my machine (OS 10.4.2):
(posted originally here)
-Purchased and downloaded track in Safari. It looked initially like it was downloading metagen, but then switched to the proper file name.
-Opened file in WMP, which brought up Safari, said that I had a license, however it still wouldn't play.
-Changed default browser to IE.
-Opened file in WMP, brought up IE, had to verify my username and stuff, told me I had a license.
-Opened file again in WMP, this time it played.

After upgrading to 10.4, I had quite a few problems with it (not specifically with NPGMC songs, as I hadn't purchased any at the time), simply put, it wouldn't play anything without crashing. Reninstalling the software fixed that problem and perhaps could fix the ability to play the songs on a Mac.

Hope this is helpful.
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Reply #27 posted 09/05/05 11:23am

Doozer

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unique said:


i didn't say the music was xclusive 2 club members did i?



Actually, yes...


prince is running a music club, offering xclusive music 2 his fans. the problem is that there is no secure option available 4 him 2 sell his music direct on the mac platform as apple chooses not 2 license its software 4 use by any1 else. putting it on itunes reduces his income 4 the music, and reduces the xclusivity of the material 2 club members



As for this...


it seems like u want 2 igore the facts and pick holes in what i say. let me clarify, when i said they dont want other ppl 2 run software on thier hardware, i was meaning operating systems, not other software


I honestly was not picking holes in what you said at all...I actually read it all quite carefully. But now I see what you meant with your clarification.


as u now clarify, perhaps the real issue is perhaps that windows r stopping mac users, perhaps purposely, in fact i think more thank likely on purpose, from using drm files on macs. but the issue isnt really princes fault or problem


I'm sure there is a large amount of reasoning to why Windows Media Player doesn't offer the same feature set to Mac users as it does for PC users. My point isn't to assign blame or assign fault to the club for this. This thread was started to gather support from Mac users to let the club know that it's difficult for us to buy their music and ask for a better solution. There's no arguing that the number of Mac users are by far the minority of the club, but there are a good number of folks who are in the club who are Mac users, and just want to listen to the music they buy legally. Wouldn't it be worse if all the Mac users just kept their mouths shut and went about obtaining the tracks through file sharing programs and not even trying to buy and use the tracks?
Check out The Mountains and the Sea, a Prince podcast by yours truly and my wife. More info at https://www.facebook.com/TMATSPodcast/
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Reply #28 posted 09/05/05 12:01pm

alandail

unique said:

alandail said:

actually, none of the WMA protected music is exclusive to club members.

Apple has a music store. Prince makes music. Apple wants to sell Prince's music through their music store. Prince won't let them. Why should apple help other people create music stores that compete with their highly successful store? Wouldn't that be like WalMart helping KMart? Or like Microsoft helping Linux?


i didn't say the music was xclusive 2 club members did i? it's xclusive 2 the club, as the music is prince's way of getting ppl 2 go 2 his own site, and show a member benefit by offering downloads at a reduced rate. he is trying 2 show that he has stuff that no1 else has, so if u want it, get it direct from him. but that wouldnt b the case if he put it on itunes, it would go against the point of the club, 2 offer xclusive material, whether 2 members or not

i also didn't suggest 4 the slightest that apple help any1 open an online store, so i don't know how u came up with that idea. i was talking about apple licensing thier codecs, like many other ppl do, so that ppl can legally put protected apple format music files 4 sale direct on thier site. it's nothing at all like walmart helping kmart is it? apple want 2 keep everything 2 themselves, which in some ways benefits them, but prior 2 the ipod its been the reason they lag badly behind over ppl sales wise regarding hardware and software. i'm suggesting they opening things up a bit, they r already heading in that direction, going a little further is probably inevitable, and a good idea as far as i'm concerned. i'd b interested perhaps in running windows on a nice new looking mac mini underneath a 50" plasma in my living room, or running mac OS on 1 of my pcs in the other room. by starting off cheap and simple and running the mac OS on a machine i already own, i might b persuaded 2 use it a little more, but right now i don't c y i should pay more money 2 have less flexibility, when everything works hunky dory at the moment. i don't get bother from viruses or blue screens of death, or those things of the past, and i have a fairly complex personalised system at home. i do remember using a so called simple mac os system and having endless hassle, and i remember every1 in that office constantly swearing and wishing they had a pc so they could open the documents that all their windows running contacts outside the organisation had. and if i had a £1 4 everytime 1 of them couldnt get a disc ejected out the system, i'd b a rich man


Apple doesn't need to open up their codec's - they use industry standards. MP4 and AAC. Anyone can sell MP4 or AAC encoded songs. What they can't do is sell them with Apple's proprietary DRM. Apple opening that up would be exactly like Walmart helping KMart or Microsoft helping Linux.

Macintosh - plug it in and it just works. They are able to do that because of the integration between hardware and software.

As for software compatibility - You realize Microsoft Office is available for the mac, right? I can't remember the last time I had any trouble opening files sent to me that were created on windows. If you don't have Microsoft Office, you are going to likely ahve trouble opening documents - it doesn't matter if you are a mac user or a windows user. Actually, you will have more trouble if you are a windows user without office because the free TextEdit app on the mac can now open word files.

We are getting a bit off topic now. The issue is, should the NPGMC continue a policy that excludes 80% of the music download market, especially at a time when they are raising money for charity.
[Edited 9/5/05 12:02pm]
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Reply #29 posted 09/05/05 12:08pm

unique

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[Edited 9/16/05 7:50am]
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