Wow, thats not nice! not very good customer service...

glad i didn't talk to anyone, it would of left a bad taste in my mouth

keep me posted...

paperposter said:

chriss said:

.....What did they say EXACTLY?.....

lets just say they werent they nicest ,

they hung up on me twice.

then actualy answered and asked when is the sunday price show going on sale and he asked what i was talking about.i say there was an onsale page up for the last 2 days he said do you see it now. he said keep and on on there website and hung up on me as i was trying to figure out and and ask him why the posted tickets to go onsale and he refused to answer except to claim they never did.

they where pretty nasty

Wow, thats not nice! not very good customer service...

glad i didn't talk to anyone, it would of left a bad taste in my mouth

keep me posted...

paperposter said:

chriss said:

.....What did they say EXACTLY?.....

lets just say they werent they nicest ,

they hung up on me twice.

then actualy answered and asked when is the sunday price show going on sale and he asked what i was talking about.i say there was an onsale page up for the last 2 days he said do you see it now. he said keep and on on there website and hung up on me as i was trying to figure out and and ask him why the posted tickets to go onsale and he refused to answer except to claim they never did.

they where pretty nasty

philmoreliz said:

chriss said:

Wow, thats not nice! not very good customer service...

glad i didn't talk to anyone, it would of left a bad taste in my mouth

keep me posted...

lets just say they werent they nicest ,

they hung up on me twice.

then actualy answered and asked when is the sunday price show going on sale and he asked what i was talking about.i say there was an onsale page up for the last 2 days he said do you see it now. he said keep and on on there website and hung up on me as i was trying to figure out and and ask him why the posted tickets to go onsale and he refused to answer except to claim they never did.

they where pretty nasty

[/quoted Ooh. I was thinking of swinging by tonight but that does not sound promising.

yes why don't you swing by and let us know what's up?

chriss said:

philmoreliz said:

chriss said:

yes why don't you swing by and let us know what's up?

Planning to. Am on my way back from Sacramento. I usually have good luck getting tickets but this has been maddening. And right here where I live!

Definitely interested in what you're told at the Box Office. There is a twitter picture linked in the 3/15 show thread and you can see a staff member waiting outside with the group of people waiting for an update. The whole tease of Sunday has to be such an annoyance for them as well today.

[Edited 3/14/14 18:29pm]

xMikeBx said:

philmoreliz said:

Nice guy but he said NO. No tickets, no second show, nada. Sigh. I go all over to see Prince and saw two DNA shows but..... Not willing to reward the scalpers either. May soften tomorrow.

Well there goes that pipe dream! Thanks for reporting back.

LittleBear said:

philmoreliz said:

Nice guy but he said NO. No tickets, no second show, nada. Sigh. I go all over to see Prince and saw two DNA shows but..... Not willing to reward the scalpers either. May soften tomorrow.

Well there goes that pipe dream! Thanks for reporting back.

Well, an org member went and got it from the horse's mouth so at least now we know for sure. Thanks for the effort, phil.

purplethunder3121 said:

philmoreliz said:

purplethunder3121 said:

Well, an org member went and got it from the horse's mouth so at least now we know for sure. Thanks for the effort, phil.

My last hope is that, as the concert nears, the scalpers might drop prices.

thank you philmoreliz for your most generous effort.....

if you find any new info please post here!

thanks again

...chriss...

i hate scalpers, so much "Deception"

Anyone have an extra ticket plse orgnote this die hard. Good Lawd!!

Farfunknugin said:

Anyone have an extra ticket plse orgnote this die hard. Good Lawd!!

Ditto!

I was at my friend's house when we received the email about the show and tickets going on sale, so we both were trying to buy tickets at the same time. She was able to get 4 for her family, and I got 2 for my son and I!!! Then yesterday morning I logged into my Ticketmaster account and my order had been cancelled! I called TM, and they said that I was over the ticket limit. I was like WHAT? I only bought 2 tickets! They said I was over the 4 ticket limit with either my name, email, address, or credit card, and I told them NO WAY, I only bought 2 tickets! So I asked to speak with a supervisor. After waiting another 15 minutes on hold, she told me that my household went over the limit. Again, I said NO, I only bought 2 tickets, no one else in my family bought any other tickets!! She then told me that "household" means IP address!! So, because I happened to be at my friend's house when tickets were announced and went on sale, and because my phone was picking up her wifi, and because she had just bought 4 tickets, MY TICKETS WERE CANCELLED FOR GOING OVER THE LIMIT!! My friend and I are not related in any way. We don't share, in any way, the same name, address, email, phone number, credit card, or anything else. But on that particular night when tickets went on sale, we happened to share her wifi, so my tickets were cancelled. That is so messed up, and there's nothing I can do about it. I'm so upset, and so is my son!!! He's 15, so he couldn't see Prince at the DNA last year, so he was so excited to see him again! He last saw him when he was little on the Musicology tour!

So, if anyone has a spare 1 or 2 tickets, please please orgnote me--you'd be saving us!

SharonLA said:

Yeah it was/is pretty horrible, as far as something like this can go. I totally legitimately had tickets, and TM arbitrarily took them away! I've never heard of anything so ridiculous--we're part of the same household??? I asked where it says this on their site, and it doesn't--it says name, address, email, credit card, or OTHER INFORMATION--so they are being super covert about it, like they know it isn't right, so they don't outright state it in their policy. Not right!

heartbeatocean said:

SharonLA said:

I was at my friend's house when we received the email about the show and tickets going on sale, so we both were trying to buy tickets at the same time. She was able to get 4 for her family, and I got 2 for my son and I!!! Then yesterday morning I logged into my Ticketmaster account and my order had been cancelled! I called TM, and they said that I was over the ticket limit. I was like WHAT? I only bought 2 tickets! They said I was over the 4 ticket limit with either my name, email, address, or credit card, and I told them NO WAY, I only bought 2 tickets! So I asked to speak with a supervisor. After waiting another 15 minutes on hold, she told me that my household went over the limit. Again, I said NO, I only bought 2 tickets, no one else in my family bought any other tickets!! She then told me that "household" means IP address!! So, because I happened to be at my friend's house when tickets were announced and went on sale, and because my phone was picking up her wifi, and because she had just bought 4 tickets, MY TICKETS WERE CANCELLED FOR GOING OVER THE LIMIT!! My friend and I are not related in any way. We don't share, in any way, the same name, address, email, phone number, credit card, or anything else. But on that particular night when tickets went on sale, we happened to share her wifi, so my tickets were cancelled. That is so messed up, and there's nothing I can do about it. I'm so upset, and so is my son!!! He's 15, so he couldn't see Prince at the DNA last year, so he was so excited to see him again! He last saw him when he was little on the Musicology tour!

So, if anyone has a spare 1 or 2 tickets, please please orgnote me--you'd be saving us!

Geez that sounds downright traumatic. I'm so sorry. Does your friend know? I don't know what to say, because it must hurt even more knowing you thought you had a bird in the hand.

SharonLA said:

I was at my friend's house when we received the email about the show and tickets going on sale, so we both were trying to buy tickets at the same time. She was able to get 4 for her family, and I got 2 for my son and I!!! Then yesterday morning I logged into my Ticketmaster account and my order had been cancelled! I called TM, and they said that I was over the ticket limit. I was like WHAT? I only bought 2 tickets! They said I was over the 4 ticket limit with either my name, email, address, or credit card, and I told them NO WAY, I only bought 2 tickets! So I asked to speak with a supervisor. After waiting another 15 minutes on hold, she told me that my household went over the limit. Again, I said NO, I only bought 2 tickets, no one else in my family bought any other tickets!! She then told me that "household" means IP address!! So, because I happened to be at my friend's house when tickets were announced and went on sale, and because my phone was picking up her wifi, and because she had just bought 4 tickets, MY TICKETS WERE CANCELLED FOR GOING OVER THE LIMIT!! My friend and I are not related in any way. We don't share, in any way, the same name, address, email, phone number, credit card, or anything else. But on that particular night when tickets went on sale, we happened to share her wifi, so my tickets were cancelled. That is so messed up, and there's nothing I can do about it. I'm so upset, and so is my son!!! He's 15, so he couldn't see Prince at the DNA last year, so he was so excited to see him again! He last saw him when he was little on the Musicology tour!

So, if anyone has a spare 1 or 2 tickets, please please orgnote me--you'd be saving us!

Good God, I would be downright "FURIOUS"

I would demand to talk to someone higher up

that is totally unfair.......

But isn't that the way this world is?

thanks for the heads up, I hope you and your son find a way to the show.......

Thanks for the sympathy! Still no luck trying to get tickets, and prices have been going up! I still can't believe how completely unfair this is, and funny how the brokers still manage to get all the tickets! I guess they knew about this and must hide their IP's. I just don't understand how they can do this--we are completely separate people with completely separate accounts who happened to share wifi for an hour. So don't ever think about buying tickets at a Starbucks, library, or Apple store, because chances are that your tickets will just be cancelled, and without any notification! And the supervisor didn't care at all, she just kept repeating over and over that we were part of the same household, so I went over the limit. Beyond mad and just so sad...

SharonLA said:

This thread has been on the subject of a potential show for 16 March.

Despite some posting of a show potentially taking place on Sunday, there is no confirmation.

If there is official confirmation of a show, then please start a new thread and post a link to the source.

Thanks