We can print MSG's tickets long time ago, But why can't we print IZOD's tickets?

Some fans here already printed theirs sometime ago when the tickets first went on sale. Don't know what the problem could be now.

I was able to print my tickets for the Izod the same day i purchase them

I can print my MSG's ticket without problem,but my two E-mails for IZOD are just like:

Your order number for this purchase is *******/***. Show complete order detail.

You will receive your tickets via: Will Call - Tickets held at Will Call can only be retrieved by the cardholder with original credit card of purchase and a valid photo ID with signature such as a state ID, driver's license or passport.

We'll email you when your tickets are printed and about to be shipped.

______________________________________________________________________________

And I'm not able to print the ticket. I can only print the Receipt.

I printed my IZOD tix right away....

And then after I exchanged seats, I was able to print right away. In fact, I printed my new ones last night, 10 min after I got off the phone with TM.

peacewild said:

I can print my MSG's ticket without problem,but my two E-mails for IZOD are just like:

Your order number for this purchase is *******/***. Show complete order detail.

You will receive your tickets via: Will Call - Tickets held at Will Call can only be retrieved by the cardholder with original credit card of purchase and a valid photo ID with signature such as a state ID, driver's license or passport.

We'll email you when your tickets are printed and about to be shipped.

______________________________________________________________________________

And I'm not able to print the ticket. I can only print the Receipt.

?

are they 'will call' or will the be sent to you?

in the first option, you will have to collect the tickets ast the IZOD.

^^^ I had the same problem. Call Ticketmaster and tell customer service the problem (they will say it is "Ticketfast" problem). Just insist that Ticketmaster e-mail the tickets to your e-mail as an attachment. Make sure you check your junkmail folder for the tickets. That is how I resolved the same problem. Hope this helps! Good luck!

i went thru ticketmaster directly at the library to print mine out. my printer broke so i gotta go across the street and pay 10 cents

I always get my tickets mailed to me unless the show is happening within a couple of days and that is not possible due to short notice. In that case I pick them up at Will Call. I hate having a piece of paper and not a real ticket. I have over 200 ticket stubs and only about 10 of them are paper and that is only because I purchased them through a broker.

Perhaps you accidentally clicked on the Will Call option. It sounds weird that it says you can pick up your tickets at Will Call but then says you will be e-mailed when your tickets are printed and shipped. It is usually one or the other. It will be fine, just contact them and let them know you want to pick them up at Will Call so you have a real souvenir. Have a great time at the shows

rmartin70 said:

I always get my tickets mailed to me unless the show is happening within a couple of days and that is not possible due to short notice. In that case I pick them up at Will Call. I hate having a piece of paper and not a real ticket. I have over 200 ticket stubs and only about 10 of them are paper and that is only because I purchased them through a broker.

Perhaps you accidentally clicked on the Will Call option. It sounds weird that it says you can pick up your tickets at Will Call but then says you will be e-mailed when your tickets are printed and shipped. It is usually one or the other. It will be fine, just contact them and let them know you want to pick them up at Will Call so you have a real souvenir. Have a great time at the shows

Can I just bring the “order detail”(printed paper) and my ID and debit card to the IZOD, and be able to go in the gate?

peacewild said:

rmartin70 said:

I always get my tickets mailed to me unless the show is happening within a couple of days and that is not possible due to short notice. In that case I pick them up at Will Call. I hate having a piece of paper and not a real ticket. I have over 200 ticket stubs and only about 10 of them are paper and that is only because I purchased them through a broker.

Perhaps you accidentally clicked on the Will Call option. It sounds weird that it says you can pick up your tickets at Will Call but then says you will be e-mailed when your tickets are printed and shipped. It is usually one or the other. It will be fine, just contact them and let them know you want to pick them up at Will Call so you have a real souvenir. Have a great time at the shows

Can I just bring the “order detail”(printed paper) and my ID and debit card to the IZOD, and be able to go in the gate?

The "order detail" usually says this is not a ticket so it will not get you in the gate. I am pretty sure you will have to pick up your ticket at Will Call unless you receive it in the mail. It only takes a minute, there are separate lines for whatever letter your last name begins with and you will get a real ticket. They always say you need the credit card and photo ID but I have always just been asked to show my drivers license.

peacewild said:

rmartin70 said:

I always get my tickets mailed to me unless the show is happening within a couple of days and that is not possible due to short notice. In that case I pick them up at Will Call. I hate having a piece of paper and not a real ticket. I have over 200 ticket stubs and only about 10 of them are paper and that is only because I purchased them through a broker.

Perhaps you accidentally clicked on the Will Call option. It sounds weird that it says you can pick up your tickets at Will Call but then says you will be e-mailed when your tickets are printed and shipped. It is usually one or the other. It will be fine, just contact them and let them know you want to pick them up at Will Call so you have a real souvenir. Have a great time at the shows

Can I just bring the “order detail”(printed paper) and my ID and debit card to the IZOD, and be able to go in the gate?

^^^ With Ticketmaster--don't second guess! Call them! With the Prince concerts, there has been a lot of confusion with what is going on with tickets! Confirm everything by phone! The you will know exactly what to do.

purplethunder3121 said:

peacewild said:

Can I just bring the “order detail”(printed paper) and my ID and debit card to the IZOD, and be able to go in the gate?

^^^ With Ticketmaster--don't second guess! Call them! With the Prince concerts, there has been a lot of confusion with what is going on with tickets! Confirm everything by phone! The you will know exactly what to do.

Yeah, that is great advice. On your "order detail" it should say Delivery Details, what exactly does it say after that? It should describe whatever form of delivery you chose when you purchased your tickets, home delivery, will call, or ticketfast(print your own).

rmartin70 said:

purplethunder3121 said:

^^^ With Ticketmaster--don't second guess! Call them! With the Prince concerts, there has been a lot of confusion with what is going on with tickets! Confirm everything by phone! The you will know exactly what to do.

Yeah, that is great advice. On your "order detail" it should say Delivery Details, what exactly does it say after that? It should describe whatever form of delivery you chose when you purchased your tickets, home delivery, will call, or ticketfast(print your own).

What rmartin70 says is correct. How did you order your tickets to be delivered originally? By e-mail or sent through regular mail, or by pick-up at the box office? What ever way you ordered it, you need to confirm by calling Ticketmaster or it could get messed up. Pick up that phone and call 1-800-745-3000.

Then, have them transfer you to customer service.

rmartin70 said:

I always get my tickets mailed to me unless the show is happening within a couple of days and that is not possible due to short notice. In that case I pick them up at Will Call. I hate having a piece of paper and not a real ticket. I have over 200 ticket stubs and only about 10 of them are paper and that is only because I purchased them through a broker.

Perhaps you accidentally clicked on the Will Call option. It sounds weird that it says you can pick up your tickets at Will Call but then says you will be e-mailed when your tickets are printed and shipped. It is usually one or the other. It will be fine, just contact them and let them know you want to pick them up at Will Call so you have a real souvenir. Have a great time at the shows

I would have liked tickets for the stubs, but I had tickets get lost in the mail this summer....

at my order detail page,it shows：

Your tickets need to be picked up at the venue's Will Call window

So, there will have a "will call window" at IZOD center, Right?

I just remember the order number and bring ID and debit card to the concert will be fine？

peacewild said:

at my order detail page,it shows：

Your tickets need to be picked up at the venue's Will Call window

So, there will have a "will call window" at IZOD center, Right?

I just remember the order number and bring ID and debit card to the concert will be fine？

IZOD has a row of will-call windows.... It's an arena.

Just because it's not MSG and in NJ doesn't mean it's archaic.

OK, so I'll be fine to join the concert~ just wait at the line.

thanks you all a lot. really helped.