What should I do? I didn't get an e-mail yet... Wolfy, I believe you have experience on this kind of thing? Please Help!
Thanks
Love, Darlingfloor

darlingfloor said:

If you bought via TM with c/card you should see credit on c/c account within next few days

nelliecon said:

I did.
So I don't actually have to do anything?

No I don't think so.....the c/c holder's account will be credited with the ticket amount....r u still going over to Dublin?

I bought my (Gold A) tickets via Viagogo (they are an intermediary who allow people with tickets to sell them on to others at inflated prices!) - does anyone know if I have any chance of getting my money back? I'm thinking probably not...

nelliecon said:

No, the people with whom I would go to the concert now stay at home, can't blame 'em. I guess I'll put that extra energy in my graduation... I'm a little numb right now... I've been looking foreward to this.
You will go to Dublin?
I think I'll go there this summer, never been there and I'd love to see Dublin once.
Just booked a ticket to London (mini-break AND Lenny Kravitz concert). Good holiday after all... not quite what I wanted but great enough

darlingfloor said:

I think I'll still go over...only a couple of days but it is MY time, away from the normal routine...at least I'm going to see Radiohead in London the week after...perhaps they'll do a Prince song, ha, ha!!

nelliecon said:

Will you write us a report?

MissyP said:

Viagogo hold on to the money for 10 business days before releasing it to the seller. However they make sellers register a credit card on their account for security.
Their T&C states
"6.8 All Sales are Final. All sales and bids are final. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. "
It doesn't say anything specifically about cancelled concerts, as this one is.
Contact them and hopefully you will get a full refund.
http://www.viagogo.co.uk/...oupid%3d97
[Edited 6/10/08 15:25pm]

Thanks for that. I've already emailed them.

gsh said:

gsh said:

At the end of the day they are a business and want people to trust them and buy from them. If they have sold you something that is unusable they have to refund you in full. Its statutory law. All tickets will be refunded by ticketmaster so the original vendor will be getting a refund to then have sold a ticket knowingly for a cancelled gig and retain the funds is obtaining funds through deception. They have to refund you.

The reason it says about times, partial performances etc is because they are legitimate reasons to hold onto the money. Once you enter the concert etc you are using the ticket. It is not their fault if a date is rescheduled, however in the event of cancellation, the sale is void as you have not received the goods you paid for i.e. the concert which was promised on the ticket.