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Thread started 09/10/07 10:57am

AEGSuck

AEG Response to VIP Complaint

Just had a call from the conmen at AEG after complaining weeks ago about the VIP bull! just to shut me up they offered me a ticket to the VIP reception for the 20th along with the worst seats in the house Upper tier block 402. They claimed the VIP crap has changed apparently improved? What do I care it would still cost me a couple of hundred in expenses to go to a crap reception and crap seats. Told them what they can do with their offer very politely of course, they claim they'll add me to a list of people who will be offered a refund of some sort in a couple of weeks, not holding my breath on this probably only offer a free meal at the Suasage place at the o2! Before anyone starts a moan I bought the VIP tickets on the pretence by ticketmaster that the rest of the shows were sold out, and sitting there watching Prince's backside for a couple of hours aint my idea of fun!
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Reply #1 posted 09/10/07 11:13am

glyn

AEGSuck said:

Just had a call from the conmen at AEG after complaining weeks ago about the VIP bull! just to shut me up they offered me a ticket to the VIP reception for the 20th along with the worst seats in the house Upper tier block 402. They claimed the VIP crap has changed apparently improved? What do I care it would still cost me a couple of hundred in expenses to go to a crap reception and crap seats. Told them what they can do with their offer very politely of course, they claim they'll add me to a list of people who will be offered a refund of some sort in a couple of weeks, not holding my breath on this probably only offer a free meal at the Suasage place at the o2! Before anyone starts a moan I bought the VIP tickets on the pretence by ticketmaster that the rest of the shows were sold out, and sitting there watching Prince's backside for a couple of hours aint my idea of fun!



They offered you an exchange. you (as is your right) turned it down and they offered you a refund. Which i guess you accepted. The refund has to be financial. Being told to eat sausage by AEG would constitute an exchange.

For now join the other people on the list who are waiting for refunds..

You probably should inform both AEG and ticketmaster that only a full refund is acceptable. And that if aeg don't give you a full refund it is ticketmasters duty to refund you.

You have done as much as you can do for now, I think.

Unless getting all angry after you have got what you want helps...go and be happy..

If you haven't got what you wanted.. what more did you want/expect? did you tell them?
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Reply #2 posted 09/10/07 11:32am

AEGSuck

Didn't get angry for once but did ask for a full refund. But at least their admitting liability to the fact they put on a sham of a VIP event by offering what little they have.
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Reply #3 posted 09/10/07 12:08pm

One4All4Ever

you actually made an account, then waited for 5 days to post this ? falloff

no offense ... I think ppl that didn't receive the product as advertised should get a refund ... for sure ...
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Reply #4 posted 09/10/07 4:18pm

AEGSuck

Never been one for joining since the days of getting stung by the controversy fan club back in the day. Still like to read the forums to see what's going on plus wanted to let fellow fans that ended up with terrible views after paying a premium that their maybe hope on the horizon.
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Reply #5 posted 09/10/07 5:44pm

popelife

AEGSuck said:

Never been one for joining since the days of getting stung by the controversy fan club back in the day. Still like to read the forums to see what's going on plus wanted to let fellow fans that ended up with terrible views after paying a premium that their maybe hope on the horizon.


Hi AEGSuck, I'm just curious about something, would you orgnote me?
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Forums > Concerts > AEG Response to VIP Complaint