When did you order them? I had those tix for the 7th they took a few hours to come through. Or you colud phone TM and arrange to change to box office collection.

soulyacolia said:

Hey, I ordered them at 4pm today.. I got worried and so called TM at 4.45pm and they say their customer service line is now closed, which means there is no one to speak to until Monday! The show is tonight! If I can collect at box office then great, but don't want to lose my money if they say they can't print them for me.

blackbird9173 said:

Keep checking your email. Like I said they took a few hours. Phone TM again as well.

soulyacolia said:

Hi, I'll keep checking my emails, but I'll have to leave in about an hour or so! TM customer service line closed at 4.30pm so can't call them anyway now Just wondering if they don't turn up before the event starts if I can cancel the order and get a refund?

Take your comfirmation email with you. That will prove that you paid for your tix they will more than likely be able to print some duplicates. Providing you take the credit card you booked them on you should be ok.

soulyacolia said:

I will give it a go! Cheers.

Linda, that's is so incredibly uncool.

Having arranged to go with me a couple of days ago, you text me two hours before the show to say sorry you can't make it tonight, and therefore don't want my ticket. Leaving me NO time to find anyone else to go, and probably losing me the price of the ticket.

Which is maddening enough.

But then it turns out you've actually just bought tickets for tonight from TM!!!

This is not playing fair. I'd never stitch another fan up like that.

Anyone know any good ways of selling ONE ticket an hour before the show? Do they take returns at the O2? Anyone need one ticket?

Grrrr. As they say, no good deed goes unpunished.

Phone the o2 box office and explain the situation. Maybe they can help.

blackbird9173 said:

If they dont turn up then call or go to the box office with ur reference number and credit card and explain what has happened nicely and I am sure they will help you...I've worked in this area for a few years now and they will have a list of all the bookings made, even the most recent ones and they will be happy to help you...x

frarnie said:

Cheers mate! Bit of a bugger, but should be fine. Im buying these tickets for my brother and his gf so I will pop down to box office with them and sort it out as I am the credit card holder. pain in bum!

I went to the box office and got the tickets. Sorted!!