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Thread started 05/08/03 7:21am

Tom

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You would think a freaking phone company would have a reliable answering system...

I recently switched my phone service over to SBC so I could get their DSL. So far it has been a complete nightmare because they keep loosing my account information and DSL order. But the most ironic thing is their phone system SUCKS!

I just had to redail their number 6 times before I was able to stay on hold. Every time I would call, I would get the answering message that all agents are currently busy and my call will be answered in the order recieved. Then it would cycle through a few other recordings, beep a few times, and then the volume would drop incredibly low. I almost thought they hung up on me. About 5 minutes into waiting it would just disconnect. WTF?!

This is not a good sign.

To make matters worse, I get telemarketing calls from them EVERY DAY asking me to switch back to their service. When I answer I keep telling them I already did!
[This message was edited Thu May 8 7:22:56 PDT 2003 by Tom]
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Reply #1 posted 05/08/03 9:27am

Paisley

Yeah those people at SBC suck and their technicians "the one's who install the phone lines" are even worse. wink
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Reply #2 posted 05/09/03 7:57pm

Paisley

Good luck.
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Reply #3 posted 05/09/03 7:58pm

SuperC

Paisley said:

Yeah those people at SBC suck and their technicians "the one's who install the phone lines" are even worse. wink


finger
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Reply #4 posted 05/09/03 7:59pm

Paisley

SuperC said:

Paisley said:

Yeah those people at SBC suck and their technicians "the one's who install the phone lines" are even worse. wink


finger

Hey dont be that way. :LOL: wink
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Reply #5 posted 05/09/03 8:00pm

SuperC

Paisley said:

SuperC said:

Paisley said:

Yeah those people at SBC suck and their technicians "the one's who install the phone lines" are even worse. wink


finger

Hey dont be that way. :LOL: wink


What is meant by that statement?
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Reply #6 posted 05/09/03 8:01pm

Paisley

SuperC said:

Paisley said:

SuperC said:

Paisley said:

Yeah those people at SBC suck and their technicians "the one's who install the phone lines" are even worse. wink


finger

Hey dont be that way. :LOL: wink


What is meant by that statement?

Nothing, I was just joking. wink hug
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