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Thread started 06/25/11 6:56am

Timmy84

Mozilla Alienates Corporate Users

Mozilla Alienates Corporate Users

Wolfgang Gruener in Business on June 24
Mozilla said that it has no interest in attracting corporate users as they do not represent a significant portion of the browser market.

Asa Dotzler, recently named product manager for Firefox, made a stunning statement that may not sit too well with many Firefox users. Reacting to complaints from the browser-man-in-charge at IBM, who said that it’s unreasonable for Mozilla to discontinue support for Firefox 4.01 already, Dotzler told him (I am paraphrasing here) to just deal with it.

It is rather unusual for Mozilla to make such a statement, even if we know that Dotzler is not the kind of person to sugarcoat his opinion. Dotzler’s reply:

Mike, you do realize that we get about 2 million Firefox downloads per day from regular user types, right? Your “big numbers” here are really just a drop in the bucket, fractions of fractions of a percent of our user base.


Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.


Sure, Dotzler may have a point as far as Mozilla’s inside strategy is concerned, but the words were chosen poorly and may, in effect, damage trust in Mozilla and alienate those that deploy millions of corporate versions of Firefox at a time. Mozilla’s problem currently is that it struggles to imitate Google’s success with a rapid release cycle program in terms of speed, completeness and communication. While Mozilla is reducing efforts to support corporate compliance, and while it has issues with plug-in backwards compatibility, we are seeing Google implementing more and more support for Chrome in corporate environments with an increasing range of tools to support corporate policies.

We believe that a strong Mozilla across all browser environments is essential for a balance in the browser market, to maintain the traction of an open web as opposed to a trend toward closed platforms that we are seeing now. 500,000 IBM users may not be much for Mozilla, but Dotzler may forget that those 2 million Firefox downloads per day are not additional Firefox users – they are users that are likely to replace an older version of Firefox and it’s not even enough to currently stabilize Firefox’ declining market share at this point. Those 2 million (mainstream) users are also users that are likely to use another browser on the side or switch easily their browser, anytime they want to. If IBM switches, that means that 500,000 users are lost permanently, without a reasonable opportunity for Mozilla to win them back.

If Mozilla can kick 500,000 users to the curb, it may be time to rethink the product strategy as it may be sitting on a higher horse than they should. It’s just the kind of arrogance you don’t want to see and certainly not the kind of arrogance Mozilla can afford. It is exactly what Microsoft and Google are looking for – a Mozilla that shoots itself in the foot.

[Edited 6/24/11 23:57pm]

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Reply #1 posted 06/25/11 8:42am

Cerebus

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Can't those users just download and install it themselves? I think I've only ever worked one place where they cared about such things.

I will never, NEVER go back to IE. Microsoft can suck it.

I refuse to use Chrome. I refuse to do a lot of things on my PC. I think its ridiculous that so many people waste time trying new stuff all the time when they have perfectly good software of one kind or another that they're comfortable with already installed. Its kind of a disease, much like constantly downloading apps to a cellphone because they've got people convinced that they actually NEED them. In reality, nothing could be farther from the truth. If you phone rings or receives texts, its working. If you need to go online, fine, I can see the convenience of that, but you still don't need the 27 new apps you downloaded in the last week to do it. lol

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Reply #2 posted 06/25/11 11:04am

ZombieKitten

Cerebus said:

Can't those users just download and install it themselves? I think I've only ever worked one place where they cared about such things.

I will never, NEVER go back to IE. Microsoft can suck it.

I refuse to use Chrome. I refuse to do a lot of things on my PC. I think its ridiculous that so many people waste time trying new stuff all the time when they have perfectly good software of one kind or another that they're comfortable with already installed. Its kind of a disease, much like constantly downloading apps to a cellphone because they've got people convinced that they actually NEED them. In reality, nothing could be farther from the truth. If you phone rings or receives texts, its working. If you need to go online, fine, I can see the convenience of that, but you still don't need the 27 new apps you downloaded in the last week to do it. lol

I can't believe the number of large companies here (1800 employees and more) that are still using IE, they are probably still on Windows NT as well confused Every second person tells me it's shit and they hate having to use it at work!

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Reply #3 posted 06/25/11 11:55am

Dewrede

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^

Meh i still use IE (8 for that mattter) for surfing the net , it works fine

i don't like the taskbar colour etc in IE 9 and all those annoying tabs and crap

It's just far more user friendly than Firefox imo

However i do use Firefox's Download Helper plugin for downloading video's and mp3's , which is great and i use its free FTP client

which is no longer supported in the latest version though so i had to do a system restore mad

[Edited 6/25/11 5:01am]

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Reply #4 posted 06/25/11 4:40pm

Timmy84

I found IE to be one of the most unstable of the browsers I've used over the years:

Mozilla

Safari

Chrome

Flock

Comodo (recently but I had to delete it quick lol)

All of them seem more stable than IE ever was. I still don't wanna use any of the new IE OS's so I'm not even gonna try it.

Mozilla was my other option when I wanted a stable browser. I first downloaded it when it was using version 2 and it rocked. I think version 2 was actually the better of the versions but Mozilla still has things I love about it even while I'm rocking version 5 right now.

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Reply #5 posted 06/26/11 12:21am

728huey

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For all the talk about corprorate/enterprise use being shafted by Mozilla, the reality is corporate users are trying to close up their systems as fast as possible. Why do you think they're the ones hyping the iPad, Android OS devices, and other tablet devices like a bunch of teenage schoolgirls? Because all of those are increasingly closed systems which can be easily controlled by the end user (AT&T, Verizon, etc.).

sigh typing

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Reply #6 posted 06/26/11 12:39am

TonyVanDam

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As long as Firefox continues to have more superior add-ons/extentions than Chrome, The Mozilla Corporation will always have 2 million+ Firefox users.

In terms of speed & performance, Chrome is within two steps faster than Firefox. But an add-on/extention like Fasterfox is very helpful for users to increase Firefox's speed.

Chrome is also better suited for users that watch a lot of videos (especially on YouTube). But again, they need better add-ons/extentions in order to really surpass Firefox and all other web browsers.

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Reply #7 posted 06/26/11 1:15am

Timmy84

TonyVanDam said:

As long as Firefox continues to have more superior add-ons/extentions than Chrome, The Mozilla Corporation will always have 2 million+ Firefox users.

In terms of speed & performance, Chrome is within two steps faster than Firefox. But an add-on/extention like Fasterfox is very helpful for users to increase Firefox's speed.

Chrome is also better suited for users that watch a lot of videos (especially on YouTube). But again, they need better add-ons/extentions in order to really surpass Firefox and all other web browsers.

I never used the Fasterfox add-on but yeah that's really another reason I haven't kissed Chrome's ass just yet. Not every browser is perfect but Firefox has so many other things that the other browsers just don't have.

[Edited 6/25/11 18:15pm]

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Reply #8 posted 06/26/11 1:30am

TonyVanDam

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Timmy84 said:

TonyVanDam said:

As long as Firefox continues to have more superior add-ons/extentions than Chrome, The Mozilla Corporation will always have 2 million+ Firefox users.

In terms of speed & performance, Chrome is within two steps faster than Firefox. But an add-on/extention like Fasterfox is very helpful for users to increase Firefox's speed.

Chrome is also better suited for users that watch a lot of videos (especially on YouTube). But again, they need better add-ons/extentions in order to really surpass Firefox and all other web browsers.

I never used the Fasterfox add-on but yeah that's really another reason I haven't kissed Chrome's ass just yet. Not every browser is perfect but Firefox has so many other things that the other browsers just don't have.

[Edited 6/25/11 18:15pm]

The Fasterfox add-on makes a difference. After installment, I just go the "Preference", click on "Turbo Charged" and Firefox is a very closer rival to Chrome in terms of quicker uploading. wink

If you ever decided to research it, be sure it's the one called Fasterfox Lite. It's the only one that works the best with Firefox 5.

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Reply #9 posted 06/26/11 2:12am

Timmy84

TonyVanDam said:

Timmy84 said:

I never used the Fasterfox add-on but yeah that's really another reason I haven't kissed Chrome's ass just yet. Not every browser is perfect but Firefox has so many other things that the other browsers just don't have.

[Edited 6/25/11 18:15pm]

The Fasterfox add-on makes a difference. After installment, I just go the "Preference", click on "Turbo Charged" and Firefox is a very closer rival to Chrome in terms of quicker uploading. wink

If you ever decided to research it, be sure it's the one called Fasterfox Lite. It's the only one that works the best with Firefox 5.

Hell the ORIGINAL Fasterfox works with it. lol

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Reply #10 posted 06/26/11 2:18am

TonyVanDam

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Timmy84 said:

TonyVanDam said:

The Fasterfox add-on makes a difference. After installment, I just go the "Preference", click on "Turbo Charged" and Firefox is a very closer rival to Chrome in terms of quicker uploading. wink

If you ever decided to research it, be sure it's the one called Fasterfox Lite. It's the only one that works the best with Firefox 5.

Hell the ORIGINAL Fasterfox works with it. lol

......except the original Fasterfox now has spyware! no no no! And I'm not with having spyware being secretly install on my hard drive at all. That is why I strongly recommend Fasterfox Lite.

[Edited 6/25/11 21:18pm]

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Reply #11 posted 06/26/11 2:50am

Timmy84

TonyVanDam said:

Timmy84 said:

Hell the ORIGINAL Fasterfox works with it. lol

......except the original Fasterfox now has spyware! no no no! And I'm not will having spyware being secretly install on my hard drive at all. That is why I strongly recommend Fasterfox Lite.

Oh for real? lol Thanks. I'm gonna switch in a few. smile typing

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Reply #12 posted 06/26/11 5:56pm

Militant

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moderator

Firefox doesn't have superior extensions to Chrome. It's not even close.

I have over 30 Chrome extensions installed, many of which I use on a daily basis and at least half of them aren't available for FF.

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Reply #13 posted 06/26/11 6:11pm

Timmy84

Militant said:

Firefox doesn't have superior extensions to Chrome. It's not even close.

I have over 30 Chrome extensions installed, many of which I use on a daily basis and at least half of them aren't available for FF.

I still can't trust Chrome. I'm sure you think that Incognito Window saves you from being tracked. lurking I don't trust it lol

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Reply #14 posted 06/27/11 3:03am

TonyVanDam

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Militant said:

Firefox doesn't have superior extensions to Chrome. It's not even close.

I have over 30 Chrome extensions installed, many of which I use on a daily basis and at least half of them aren't available for FF.

1. Chrome's version of Adblock is pretty good, but Firefox's Adblock Plus is definitely more superior. At least Adblock Plus can still block ad within YouTube videos! wink

2. Chrome does not even have a version of NoScript, Browser Protect, or QuickJava at all. disbelief

The very fact that you have 30+ Chrome extensions is laughable AND shameful! disbelief lol For Firefox, I only have exactly 15 extentions. For Chrome, I have only 7 extensions.


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Reply #15 posted 06/27/11 3:09am

TonyVanDam

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Timmy84 said:

Militant said:

Firefox doesn't have superior extensions to Chrome. It's not even close.

I have over 30 Chrome extensions installed, many of which I use on a daily basis and at least half of them aren't available for FF.

I still can't trust Chrome. I'm sure you think that Incognito Window saves you from being tracked. lurking I don't trust it lol

Ghostery is better for blocking all kinds of tracking. I have that extension for Firefox & Chrome.

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Reply #16 posted 06/27/11 7:01am

Timmy84

TonyVanDam said:

Timmy84 said:

I still can't trust Chrome. I'm sure you think that Incognito Window saves you from being tracked. lurking I don't trust it lol

Ghostery is better for blocking all kinds of tracking. I have that extension for Firefox & Chrome.

Cool. Might check that out.

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Reply #17 posted 06/27/11 5:04pm

Militant

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moderator

TonyVanDam said:

Militant said:

Firefox doesn't have superior extensions to Chrome. It's not even close.

I have over 30 Chrome extensions installed, many of which I use on a daily basis and at least half of them aren't available for FF.

1. Chrome's version of Adblock is pretty good, but Firefox's Adblock Plus is definitely more superior. At least Adblock Plus can still block ad within YouTube videos! wink

2. Chrome does not even have a version of NoScript, Browser Protect, or QuickJava at all. disbelief

The very fact that you have 30+ Chrome extensions is laughable AND shameful! disbelief lol For Firefox, I only have exactly 15 extentions. For Chrome, I have only 7 extensions.


I don't require any advertising blocking software. I've never felt any instrusion from them. Those extensions you mentioned, what do they do?

What's wrong with having 30+ Chrome extensions? I could probably trim the fat down to 25 or so but many of them are very useful for me. Here's a few I use:

PDF Viewer

Foursquare (allows me to check-in on 4SQ from my laptop rather than my phone)

GetGlue (this is a Chrome extension of an Android app I use a lot)

Google Calendar (notifies me of my next appointments)

Google Chrome To Phone (pushes websites/maps/etc to my Android phone from the browser)

Google Reader Checker (shows me how many unread news articles I have)

Google Translate (automatically translates sites in different languages)

Imgur (I can right click any image and upload it to my Imgur account)

Last.FM

Last.FM scrobbler for Google Music (scrobbles what I listen to on Google Music to last.fm)

MightyText (allows me to compose and read SMS messages from my browser)

Google Wave Notifier (notifies me when Waves I participate in get updated)

Picasa Web Albums (easy access to my Picasa account)

Rapportive (syncs info from people's LinkedIn and Facebook to Gmail, so when I read an email from someone, all their information appears on the right hand panel)

Session Manager (saves all the open tabs and information on the session, so you can open up on sessions where you left off, across various computers)

Undo Close Tab (shows all the tabs that have been recently closed in case you close one by accident)

Tumblr Share (any image, text, video, etc, I can click this icon and post it to my Tumblr blog)

Spotify Chrome Extension (sync between Chrome and Spotify)

Twitter Bar (post to Twitter from my URL bar)

Most of these aren't essential and I'd get by without them. But since I have an i5 processor, it's not straining my system AT ALL, it's fun. And I like to try new things.

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Reply #18 posted 06/27/11 5:10pm

Timmy84

^ What's wrong with it? It depends on what kind of OS you have lol it also depends if your computer's a laptop or desktop. All browsers are NOT made for some computers. I honestly don't think IE of any version is capable as Firefox for instance. Safari is totally unreliable - now. Chrome ventures on the reliable (for faster service) and unreliable (possible tracking inversions). Opera is a browser that gets overlooked but I've used it numerous times and loved it. If I feel like it again, I may download Opera again if the time is right for one.

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