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Thread started 12/05/10 12:57pm

EmeraldSkies

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Computer help!

Okay,the problem is,I have a desktop computer with a wireless router for my laptop computer that I have upstairs. I have no problems accessing the internet on my desktop (the one computer I am on now),but last night when I tried to access the internet on my laptop it will not let me. I have checked all the troubleshooting things that the computer has suggested,and my laptop says that I am connected,but still I have no browser access.

Can someone help?

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #1 posted 12/05/10 1:51pm

TD3

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EmeraldSkies said:

Okay,the problem is,I have a desktop computer with a wireless router for my laptop computer that I have upstairs. I have no problems accessing the internet on my desktop (the one computer I am on now),but last night when I tried to access the internet on my laptop it will not let me. I have checked all the troubleshooting things that the computer has suggested,and my laptop says that I am connected,but still I have no browser access.

Can someone help?

What OS are you using

Laptop make & model

PCI Card or built-in wireless connection

What brand and model of Router do you have

Can you connect to the net using your Cat5 cable that came with your router?

What happens when you try to enter network key to connect to the web?

Make sure network discovery is turned on

Make sure the wireless switch on the front, side, or back edge of the laptop is turned on.

Make sure all computers are in the same workgroup.

Can you connect to an open wireless network?

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[Edited 12/5/10 14:32pm]

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Reply #2 posted 12/05/10 2:54pm

PANDURITO

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Last night? You wouldn't be trying to access the org, would you?

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Reply #3 posted 12/05/10 3:42pm

EmeraldSkies

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TD3 said:

EmeraldSkies said:

Okay,the problem is,I have a desktop computer with a wireless router for my laptop computer that I have upstairs. I have no problems accessing the internet on my desktop (the one computer I am on now),but last night when I tried to access the internet on my laptop it will not let me. I have checked all the troubleshooting things that the computer has suggested,and my laptop says that I am connected,but still I have no browser access.

Can someone help?

What OS are you using- WINDOWS 2000 on Desktop VISTA on laptop

Laptop make & model- Gateway M-152XL

PCI Card or built-in wireless connection-Built in wireless

What brand and model of Router do you have-Netgear N600

Can you connect to the net using your Cat5 cable that came with your router? Huh?

What happens when you try to enter network key to connect to the web? Don't know how to do this.

Make sure network discovery is turned on- It is turned on

Make sure the wireless switch on the front, side, or back edge of the laptop is turned on. It is

Make sure all computers are in the same workgroup.- Yep

Can you connect to an open wireless network? Not sure,how do I try?

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[Edited 12/5/10 14:32pm]

I did'nt have a problem accessing any other websites yesterday morning,but last night I could not access anything on the internet.

[Edited 12/5/10 15:56pm]

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #4 posted 12/05/10 4:23pm

TD3

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EmeraldSkies said:

TD3 said:

What OS are you using- WINDOWS 2000 on Desktop VISTA on laptop

Laptop make & model- Gateway M-152XL

PCI Card or built-in wireless connection-Built in wireless

What brand and model of Router do you have-Netgear N600

Can you connect to the net using your Cat5 cable that came with your router? Huh?

What happens when you try to enter network key to connect to the web? Don't know how to do this.

Make sure network discovery is turned on- Where would I find this?

Make sure the wireless switch on the front, side, or back edge of the laptop is turned on. It is

Make sure all computers are in the same workgroup.- Yep

Can you connect to an open wireless network? Not sure,how do I try?

-------------------------

[Edited 12/5/10 14:32pm]

I did'nt have a problem accessing any other websites yesterday morning,but last night I could not access anything on the internet.

Cat 5 or 6 is cable (ethernet cable) you can use to plugg into your Router to access the internet.

Since you don't have it I guess this is a none issue. . .

Go to Start over to your right click on Connect To to "see available wireless networks, dial-up, and VPN connection you can conect to".

Another box with pop up with a list of wirless networks connected to the net in your area. You should see the name of your Router, Netgear N600. You make see others such as 2wire, belkin, linksys etc, etc. Most people will have their networks secured - Security Enabled Network. Some may not, Unsecured Network. If you have an "open" / unsecured network(s) in your area see if you can access one and get on the net. If you can than your built in wireless is working OK.

2. It appears you just need to gain access to your router, when you bought the router it came with a 10 digit network security key. Find your Router - Netgear N600 - right click and click on properties and Network Properties box will open click on Security Tab and you should see something like No authentication (open) in the first box, encryption type - WEP in the second box and the third box Network Security Key - 10 digits number. Type in your network key number and you should be able to connect you laptop. I hope. smile

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[Edited 12/5/10 16:50pm]

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Reply #5 posted 12/05/10 10:49pm

EmeraldSkies

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Well I tried all that you suggested,and still no luck. sigh

I find it odd that my laptop says that I have made a successful connection to my router,but that I can not access the internet or that I have limited access.

I really appreciate the help. I find it odd that it was working one minute,and now it's not. confuse

[Edited 12/5/10 22:50pm]

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #6 posted 12/06/10 1:39am

littlefish

have you trace routed via MS Dos?

tracert www.whatever.com

This will indicate if the computer is corrisponding with the router, should give u the IPAddresses

If this works, try Pinging

ping www.nothiswebsiteagain.com

Should resolve the website IP. Hence if these work, then check ur browser

wink

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Reply #7 posted 12/06/10 7:41am

Ace

EmeraldSkies said:

Well I tried all that you suggested,and still no luck. sigh

I find it odd that my laptop says that I have made a successful connection to my router,but that I can not access the internet or that I have limited access.

I really appreciate the help. I find it odd that it was working one minute,and now it's not. confuse

I had a router that kept booting my Vista laptop offline. I replaced it with a newer-tech one and now everything's kosher (although this one won't connect my iPhone from time to time lol).

To ask the obvious: Have you tried restarting your modem, router and laptop?

I also had this kind of problem happen randomly, one day, with a D-Link wireless N (USB). It never happened again. confused

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Reply #8 posted 12/06/10 9:12am

EmeraldSkies

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Ace said:

EmeraldSkies said:

Well I tried all that you suggested,and still no luck. sigh

I find it odd that my laptop says that I have made a successful connection to my router,but that I can not access the internet or that I have limited access.

I really appreciate the help. I find it odd that it was working one minute,and now it's not. confuse

I had a router that kept booting my Vista laptop offline. I replaced it with a newer-tech one and now everything's kosher (although this one won't connect my iPhone from time to time lol).

To ask the obvious: Have you tried restarting your modem, router and laptop?

I also had this kind of problem happen randomly, one day, with a D-Link wireless N (USB). It never happened again. confused

Yes I have tried restarting everything a couple of times,and it doesn't help. I also thought maybe it was my router.I was working with a Linskys,so I went,and bought the Netgear one to see if that would resolve the issue. I am still having problems,so I guess that was not the problem. lol

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #9 posted 12/06/10 9:20am

Ace

EmeraldSkies said:

Ace said:

I had a router that kept booting my Vista laptop offline. I replaced it with a newer-tech one and now everything's kosher (although this one won't connect my iPhone from time to time lol).

To ask the obvious: Have you tried restarting your modem, router and laptop?

I also had this kind of problem happen randomly, one day, with a D-Link wireless N (USB). It never happened again. confused

Yes I have tried restarting everything a couple of times,and it doesn't help. I also thought maybe it was my router.I was working with a Linskys,so I went,and bought the Netgear one to see if that would resolve the issue. I am still having problems,so I guess that was not the problem. lol

Maybe you need to update a driver? confuse

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Reply #10 posted 12/06/10 9:25am

EmeraldSkies

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Ace said:

EmeraldSkies said:

Yes I have tried restarting everything a couple of times,and it doesn't help. I also thought maybe it was my router.I was working with a Linskys,so I went,and bought the Netgear one to see if that would resolve the issue. I am still having problems,so I guess that was not the problem. lol

Maybe you need to update a driver? confuse

I have checked that also. Everything is up to date.

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #11 posted 12/06/10 9:38am

Ace

EmeraldSkies said:

Ace said:

Maybe you need to update a driver? confuse

I have checked that also. Everything is up to date.

Well, if a new router didn't resolve the problem, it would seem that the issue's with the laptop. Have you tried Gateway?

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Reply #12 posted 12/06/10 10:53am

Timmy84

Get a new laptop. lol Or just get rid of it and stick with the desktop.

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Reply #13 posted 12/06/10 11:48am

EmeraldSkies

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Timmy84 said:

Get a new laptop. lol Or just get rid of it and stick with the desktop.

It's only 1 year old. lol

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #14 posted 12/06/10 11:49am

EmeraldSkies

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Ace said:

EmeraldSkies said:

I have checked that also. Everything is up to date.

Well, if a new router didn't resolve the problem, it would seem that the issue's with the laptop. Have you tried Gateway?

Not yet. I am going to have a friend of my Mom check it out.

Thanks for the help Ace. smile

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #15 posted 12/06/10 1:16pm

TD3

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EmeraldSkies said:

Timmy84 said:

Get a new laptop. lol Or just get rid of it and stick with the desktop.

It's only 1 year old. lol

Is your laptop still under warranty? This problem sounds like your TCP/IP Stack is corrupted.

http://support.microsoft.com/kb/811259

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Reply #16 posted 12/06/10 1:19pm

Timmy84

EmeraldSkies said:

Timmy84 said:

Get a new laptop. lol Or just get rid of it and stick with the desktop.

It's only 1 year old. lol

Like TD3 said your TCP/IP stack could be corrupted.

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Reply #17 posted 12/06/10 5:15pm

EmeraldSkies

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All is good now. Apparently it had something to do with Vista,and a problem with the IP address. I guess they fixed the issue when they came out with Windows 7,but I never got 7 so...

Thanks for all the help guys! hug

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #18 posted 12/06/10 5:57pm

Timmy84

EmeraldSkies said:

All is good now. Apparently it had something to do with Vista,and a problem with the IP address. I guess they fixed the issue when they came out with Windows 7,but I never got 7 so...

Thanks for all the help guys! hug

Oh Lord, Vista? No wonder. lol

You're welcome. smile

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Reply #19 posted 12/06/10 6:03pm

EmeraldSkies

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Timmy84 said:

EmeraldSkies said:

All is good now. Apparently it had something to do with Vista,and a problem with the IP address. I guess they fixed the issue when they came out with Windows 7,but I never got 7 so...

Thanks for all the help guys! hug

Oh Lord, Vista? No wonder. lol

You're welcome. smile

Yeah,well it came already installed on the computer when I got it. shrug

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #20 posted 12/06/10 6:04pm

EmeraldSkies

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Mods I guess you can lock this up! smile

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #21 posted 12/06/10 6:42pm

Timmy84

EmeraldSkies said:

Timmy84 said:

Oh Lord, Vista? No wonder. lol

You're welcome. smile

Yeah,well it came already installed on the computer when I got it. shrug

Jesus... lol I heard Vista is like the devil. lol

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Reply #22 posted 12/06/10 6:46pm

EmeraldSkies

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Timmy84 said:

EmeraldSkies said:

Yeah,well it came already installed on the computer when I got it. shrug

Jesus... lol I heard Vista is like the devil. lol

I had heard that people did'nt like it,but I thought it was only how everything was set up. lol

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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Reply #23 posted 12/06/10 6:52pm

Timmy84

EmeraldSkies said:

Timmy84 said:

Jesus... lol I heard Vista is like the devil. lol

I had heard that people did'nt like it,but I thought it was only how everything was set up. lol

Well now you can add "fucking up your internet service" to the list. biggrin

lol

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Reply #24 posted 12/06/10 6:58pm

EmeraldSkies

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Timmy84 said:

EmeraldSkies said:

I had heard that people did'nt like it,but I thought it was only how everything was set up. lol

Well now you can add "fucking up your internet service" to the list. biggrin

lol

lol

Music washes away from the soul the dust of everyday life. ~Berthold Auerbach
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