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I left without causing a scene! So I went to Del Taco, and ordered a chicken taco and a combo burrito with extra cheese and extra sauce. The kitchen is open to the lobby so you can watch someone make the food if you want.
She didn't put my extra sauce, but it was no charge and I had my taco bell packets on hand. No biggie. But when she put the cheese in the burrito, it was CHINTZY with pinched fingers to grab the cheese. So the cashier handed me my food and I told him I ordered extra cheese for the burrito and I want extra cheese like I paid for. He turned and asked the girl if she put extra cheese and she said yes. So he turns around and tells me he'd have to charge me another 40 cents for more cheese. I said "no, I just want my money back". Got my money back, and left! Do you know how hard it was for me not to jump over the counter and set the place on fire?! Crappy customer service sets me off into the outer edges of hell. I worked in customer service for 15 years and I can't explain the lengths that I've had to go as a customer service rep to keep a customer happy. One time while working for a furniture company, a bid was submitted and accepted by one of our dealers and right away I noticed he had no storage on the bid. I faxed this information to him. He took no action. Later towards the completion of this project, he goes to management in a panic claiming he didn't get his storage and when they came to me I showed them the original bid, my fax advising the storage was needed and all the other attempts to point this out to him with no answer. I was told to submit an order for $40,000.00 worth of storage, which they gave him for free and based on his LIES that he ever submitted them in the first place! So yeah, I can wild out if you don't give me my .40 cents worth of cheese This time, I didn't! Anyone proud of me? 2010: Healing the Wounds of the Past.... http://prince.org/msg/8/325740 | |
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I am!!!!
Oh my God! One thing that I can't STAND is bad customer service. UGGGGGHHHHH it pisses me off. Good for you Richard!!!! | |
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