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Reply #30 posted 04/02/09 1:11am

BlueZebra

PurpleJedi said:

BlueZebra said:

As much as I believe there's good people working in retail, I also firmly believe that 95% of customers do not set out on an hour, a day, a weekend of shopping to diss retail workers.

Starting out with an attitude like the one you're portraying there is plain wrong.

Maybe it's time to consider another career ?


I don't think anyone here was generalizing that ALL customers are bastards. The point of this thread is to highlight the fact that if you expect something from a salesperson, you need to treat that person with some courtesy and respect.

Yeah, there are assholes behind the registers too, but that's a topic for another thread.


Dunno, I think he did generalize ...
here's a few pointers on how NOT to get a good service.
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Reply #31 posted 04/02/09 11:44am

PaisleyPark508
3

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Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad
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Reply #32 posted 04/02/09 12:01pm

Evvy

avatar

PaisleyPark5083 said:

Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad



exactly- I think it depends on the person - because most people in customer service will understand you if you come in upset for a legitimate reason. No one wants to be screwed over by a corporation.

And whereas I understand your rant Fury and I don't believe in people actin a fool in the store- don't deny my $14.95 because if a million people feel the same way I do- you won't have a job.
LOVE HARD.
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Reply #33 posted 04/02/09 12:48pm

BlueZebra

Evvy said:

PaisleyPark5083 said:

Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad



exactly- I think it depends on the person - because most people in customer service will understand you if you come in upset for a legitimate reason. No one wants to be screwed over by a corporation.

And whereas I understand your rant Fury and I don't believe in people actin a fool in the store- don't deny my $14.95 because if a million people feel the same way I do- you won't have a job.



PREACH !
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Reply #34 posted 04/02/09 2:10pm

meow85

avatar

PaisleyPark5083 said:

Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad

You would not believe how quickly things fly off the shelves though when there's a sale, especially if it's an in-demand item.

I worked at Toys R Us when the Wii system was released. For the first few months we'd announce ahead of time days we'd be getting shipments in. People who showed up even 20 minutes after we opened were usually disappointed and went home empty-handed, because it was those people lined up outside the store who bought what we had.

The point is, consumers have to use their discretion and common sense, especially when there's a sale, as to what time of day to show up. We have no control over how quickly items sell, and most companies have ordering done by head office and not the individual stores so we can't adjust how much the shipment is going to be.

I don't mean you, but I could never stand when customers came in 10 minutes to closing on a sale day and had hissy fits because the sale items weren't in stock anymore. What else did they expect? Happened more times than I care to remember. disbelief
"A Watcher scoffs at gravity!"
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Reply #35 posted 04/02/09 2:12pm

meow85

avatar

Evvy said:

PaisleyPark5083 said:

Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad



exactly- I think it depends on the person - because most people in customer service will understand you if you come in upset for a legitimate reason. No one wants to be screwed over by a corporation.

And whereas I understand your rant Fury and I don't believe in people actin a fool in the store- don't deny my $14.95 because if a million people feel the same way I do- you won't have a job.

No one is entitled to a discount or a sale. You only get one IF there's a legitimate reason, and bitching about it won't help.
"A Watcher scoffs at gravity!"
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Reply #36 posted 04/02/09 2:14pm

PaisleyPark508
3

avatar

meow85 said:

PaisleyPark5083 said:

Here's one for the other side, if you advertise something on sale, have more then 5 in stock! So many times I get myself in to your store for a sale item that I am so excited is finally on sale. Only to find that 10 minutes after the store opened on sale day, they are out of stock. mad

You would not believe how quickly things fly off the shelves though when there's a sale, especially if it's an in-demand item.

I worked at Toys R Us when the Wii system was released. For the first few months we'd announce ahead of time days we'd be getting shipments in. People who showed up even 20 minutes after we opened were usually disappointed and went home empty-handed, because it was those people lined up outside the store who bought what we had.

The point is, consumers have to use their discretion and common sense, especially when there's a sale, as to what time of day to show up. We have no control over how quickly items sell, and most companies have ordering done by head office and not the individual stores so we can't adjust how much the shipment is going to be.

I don't mean you, but I could never stand when customers came in 10 minutes to closing on a sale day and had hissy fits because the sale items weren't in stock anymore. What else did they expect? Happened more times than I care to remember. disbelief



Cuts both ways I know. I always feel bad when a customer is giving shit to an employee, and the employee is standing there taking it, and still having to say "thanks, come again" eek
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Reply #37 posted 04/02/09 2:25pm

meow85

avatar

PaisleyPark5083 said:

meow85 said:


You would not believe how quickly things fly off the shelves though when there's a sale, especially if it's an in-demand item.

I worked at Toys R Us when the Wii system was released. For the first few months we'd announce ahead of time days we'd be getting shipments in. People who showed up even 20 minutes after we opened were usually disappointed and went home empty-handed, because it was those people lined up outside the store who bought what we had.

The point is, consumers have to use their discretion and common sense, especially when there's a sale, as to what time of day to show up. We have no control over how quickly items sell, and most companies have ordering done by head office and not the individual stores so we can't adjust how much the shipment is going to be.

I don't mean you, but I could never stand when customers came in 10 minutes to closing on a sale day and had hissy fits because the sale items weren't in stock anymore. What else did they expect? Happened more times than I care to remember. disbelief



Cuts both ways I know. I always feel bad when a customer is giving shit to an employee, and the employee is standing there taking it, and still having to say "thanks, come again" eek


That right there is the single worst thing about working retail or customer service. A customer can give you shit for something that's in no way your fault, can swear at you and call you names, (as long as they're not yelling, managers don't have to step in) can accuse you of ruining their day deliberately, and you have to grin and take it, and ask them to please come back.

I'd really like to find out who the asshole was that said that starter jobs aren't degrading and kick him in the face.
neutral
"A Watcher scoffs at gravity!"
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Reply #38 posted 04/02/09 2:29pm

BlueZebra

meow85 said:

Evvy said:




exactly- I think it depends on the person - because most people in customer service will understand you if you come in upset for a legitimate reason. No one wants to be screwed over by a corporation.

And whereas I understand your rant Fury and I don't believe in people actin a fool in the store- don't deny my $14.95 because if a million people feel the same way I do- you won't have a job.

No one is entitled to a discount or a sale. You only get one IF there's a legitimate reason, and bitching about it won't help.


When you're shopping, don't you try to bargain ?
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Reply #39 posted 04/02/09 2:31pm

kimrachell

meow85 said:

THANK YOU! bow

So many people bitch about customer service, they never stop to think that they may be the problem and not the employee.



Can anyone answer this question for me? Why, at movie theatres, do people feel entitled to ask for a refund on the film if they didn't like it? Not that there was a problem with sound, or projection, or their popcorn was stale or anything. I've had so many people ask, after sitting through the entire movie, if they can have their money back. WTF? mad


i worked at a movie theatre years ago, and i recall many people doing that same thing! mad they just want a free movie if you ask me!
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Reply #40 posted 04/02/09 2:32pm

kimrachell

meow85 said:

PaisleyPark5083 said:




Cuts both ways I know. I always feel bad when a customer is giving shit to an employee, and the employee is standing there taking it, and still having to say "thanks, come again" eek


That right there is the single worst thing about working retail or customer service. A customer can give you shit for something that's in no way your fault, can swear at you and call you names, (as long as they're not yelling, managers don't have to step in) can accuse you of ruining their day deliberately, and you have to grin and take it, and ask them to please come back.

I'd really like to find out who the asshole was that said that starter jobs aren't degrading and kick him in the face.
neutral

nod
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Reply #41 posted 04/02/09 2:33pm

meow85

avatar

BlueZebra said:

meow85 said:


No one is entitled to a discount or a sale. You only get one IF there's a legitimate reason, and bitching about it won't help.


When you're shopping, don't you try to bargain ?


No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.
"A Watcher scoffs at gravity!"
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Reply #42 posted 04/02/09 2:35pm

meow85

avatar

kimrachell said:

meow85 said:

THANK YOU! bow

So many people bitch about customer service, they never stop to think that they may be the problem and not the employee.



Can anyone answer this question for me? Why, at movie theatres, do people feel entitled to ask for a refund on the film if they didn't like it? Not that there was a problem with sound, or projection, or their popcorn was stale or anything. I've had so many people ask, after sitting through the entire movie, if they can have their money back. WTF? mad


i worked at a movie theatre years ago, and i recall many people doing that same thing! mad they just want a free movie if you ask me!

I work at one now and guaranteed there's at least one person who tries it with each movie lineup we have.

Even if they genuinely didn't like the movie, I don't understand what makes people think they're entitled to their money back, or that they can complain about the content to the theatre staff. You didn't like a flick? Go complain to the company who made it.
"A Watcher scoffs at gravity!"
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Reply #43 posted 04/02/09 2:35pm

kimrachell

meow85 said:

BlueZebra said:

As much as I believe there's good people working in retail, I also firmly believe that 95% of customers do not set out on an hour, a day, a weekend of shopping to diss retail workers.

Starting out with an attitude like the one you're portraying there is plain wrong.

Maybe it's time to consider another career ?

Have you ever worked retail? Some people really do come into the store for no other purpose than to shit on another human being. The very nature of the retail staff's job allows customers to do this.


nod nod nod
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Reply #44 posted 04/02/09 2:37pm

Cuddles

avatar

meow85 said:

BlueZebra said:



When you're shopping, don't you try to bargain ?


No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.
To make a thief, make an owner; to create crime, create laws.
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Reply #45 posted 04/02/09 2:38pm

JerseyKRS

avatar

Cuddles said:

meow85 said:



No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


I agree with this also. Although it will never be hardcore commonplace in this country, it should be allowed to an extent. The concrete price idea is fairly new in terms of time.

shrug


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Reply #46 posted 04/02/09 2:38pm

kimrachell

Cuddles said:

meow85 said:



No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!
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Reply #47 posted 04/02/09 2:42pm

meow85

avatar

Cuddles said:

meow85 said:



No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


Oh, believe me, I know customers try to bargain. But no, stores do not appreciate that bullshit. You're not at a garage sale. You're not at a farmer's market. And we don't live within a barter and trade society. You are at what is likely a corporately-owned business where prices are dictated by head office and the individual stores can and do get in a lot of shit for fixing the prices, no matter how self-entitled their customers are.

Some things are overpriced, but it depends on the company. The customer dumb enough to shop in what they consider an overpriced store does not get my sympathy. There are affordable stores everywhere, carrying anything you might need.

You are not entitled to a discount. Period.
"A Watcher scoffs at gravity!"
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Reply #48 posted 04/02/09 2:43pm

kimrachell

meow85 said:

Cuddles said:




because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


Oh, believe me, I know customers try to bargain. But no, stores do not appreciate that bullshit. You're not at a garage sale. You're not at a farmer's market. And we don't live within a barter and trade society. You are at what is likely a corporately-owned business where prices are dictated by head office and the individual stores can and do get in a lot of shit for fixing the prices, no matter how self-entitled their customers are.

Some things are overpriced, but it depends on the company. The customer dumb enough to shop in what they consider an overpriced store does not get my sympathy. There are affordable stores everywhere, carrying anything you might need.

You are not entitled to a discount. Period.


i agree 100% with everything you said!!!
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Reply #49 posted 04/02/09 2:48pm

BlueZebra

Cuddles said:

meow85 said:



No, why would I do that? The price is what the price is, and bargaining only pisses off the staff, who usually have no power to change the price without the manager anyway. The only time I'd ask for a discount is if there was a missing button or something, and even then I'd only expect the 10% or so I'd be entitled to. I've been behind the cash desk for too long to try to pull some kind of bad customer behaviour like that when I do shop.



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


I was writing something along those lines ...

nod

lock
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Reply #50 posted 04/02/09 2:49pm

Cuddles

avatar

JerseyKRS said:

Cuddles said:




because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


I agree with this also. Although it will never be hardcore commonplace in this country, it should be allowed to an extent. The concrete price idea is fairly new in terms of time.

shrug


if im at the grocery store i always get them to sale price the produce if it isnt fresh, especially if its organic. Its a rip off if they dont, especially for instance say i want berries and half are mush or molded.
Or i want beets to juice and the tops are wilted to mush, i use the tops if they are good.
Or if i buy something often, if it goes on sale i buy it all up, and then i get a rain check for it too. nod
They can ALWAYS do 10% but i scoff at that because thats them just saying they will eat the tax.
Like if im in a high end furniture store, and they want to sell a display or over stock and say oh we can give you 10% off. rolleyes please.
i divide prices by 3 and thats what i want to pay. I'll wait if i cant.
Its a waste of money to pay full price for most anything like i said.
If its worth my money then i should be able to turn around and resell it and get my money back.
To make a thief, make an owner; to create crime, create laws.
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Reply #51 posted 04/02/09 2:52pm

Cuddles

avatar

kimrachell said:

Cuddles said:




because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!



i dont shop at wal mart. and no not just anyone can change the price, but there is someone who can. And it has to be legitimate reason. Not , oh a new cd comes out and i know such in such at this store and she can get it for me for a dollar.
To make a thief, make an owner; to create crime, create laws.
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Reply #52 posted 04/02/09 2:54pm

kimrachell

Cuddles said:

kimrachell said:



i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!



i dont shop at wal mart. and no not just anyone can change the price, but there is someone who can. And it has to be legitimate reason. Not , oh a new cd comes out and i know such in such at this store and she can get it for me for a dollar.


it's the same way at target, and most retail stores. nothing wrong with wal-mart. smile
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Reply #53 posted 04/02/09 2:55pm

BlueZebra

Cuddles said:

kimrachell said:



i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!



i dont shop at wal mart. and no not just anyone can change the price, but there is someone who can. And it has to be legitimate reason. Not , oh a new cd comes out and i know such in such at this store and she can get it for me for a dollar.


so ... did you get LotusFlow3r for one buck @ target ?
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Reply #54 posted 04/02/09 2:55pm

PurpleJedi

avatar

kimrachell said:

Cuddles said:



because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!


nod
It's SOOOO obvious who's worked in retail and who hasn't.

As a paid employee of a large retail store, you will be TERMINATED for messing with a price of merchandise. Wal-mart sells their crap at or near cost. How much more of a "bargain" are you really looking for?

If you want to haggle, then go to a privately-owned store or a flea market. THEN AGAIN, if prices at big stores weren't so ridiculously lean already, then the small stores wouldn't be going out of business the way the do when Wal-mart rolls into town.

Now, at other stores (such as Macy's) there are "special" sale prices that are enacted during certain times of the year. GOING BACK TO THE ORIGINAL TOPIC OF THIS THREAD; if you don't come across as an egotistical, self-absorbed douche-bag, then I might be inclined to find a creative way of getting you that price. Otherwise you're S.O.L.
By St. Boogar and all the saints at the backside door of Purgatory!
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Reply #55 posted 04/02/09 2:57pm

Cuddles

avatar

meow85 said:

Cuddles said:




because things are over priced.

if you watch the news, its common place now to bargain, even at main stream retail stores. shrug so if your not up for the new wave of bargaining and bartering, which is how things have been done since human existence, then its likely your in the wrong field.


Oh, believe me, I know customers try to bargain. But no, stores do not appreciate that bullshit. You're not at a garage sale. You're not at a farmer's market. And we don't live within a barter and trade society. You are at what is likely a corporately-owned business where prices are dictated by head office and the individual stores can and do get in a lot of shit for fixing the prices, no matter how self-entitled their customers are.

Some things are overpriced, but it depends on the company. The customer dumb enough to shop in what they consider an overpriced store does not get my sympathy. There are affordable stores everywhere, carrying anything you might need.

You are not entitled to a discount. Period.



please, thats all those people that are the heads over companies do is barter.

september is the month to barter, its the end of the fiscal year. its when new stock come out and old stock goes for 'at cost'.
To make a thief, make an owner; to create crime, create laws.
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Reply #56 posted 04/02/09 2:59pm

Cuddles

avatar

PurpleJedi said:

kimrachell said:



i worked at wal-mart, and there was no way i was allowed to change the prices on items, if i had done so, i would of been fired!


nod
It's SOOOO obvious who's worked in retail and who hasn't.

As a paid employee of a large retail store, you will be TERMINATED for messing with a price of merchandise. Wal-mart sells their crap at or near cost. How much more of a "bargain" are you really looking for?

If you want to haggle, then go to a privately-owned store or a flea market. THEN AGAIN, if prices at big stores weren't so ridiculously lean already, then the small stores wouldn't be going out of business the way the do when Wal-mart rolls into town.

Now, at other stores (such as Macy's) there are "special" sale prices that are enacted during certain times of the year. GOING BACK TO THE ORIGINAL TOPIC OF THIS THREAD; if you don't come across as an egotistical, self-absorbed douche-bag, then I might be inclined to find a creative way of getting you that price. Otherwise you're S.O.L.


no shit sherlock, read the entire thread
To make a thief, make an owner; to create crime, create laws.
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Reply #57 posted 04/02/09 3:01pm

Cuddles

avatar

BlueZebra said:

Cuddles said:




i dont shop at wal mart. and no not just anyone can change the price, but there is someone who can. And it has to be legitimate reason. Not , oh a new cd comes out and i know such in such at this store and she can get it for me for a dollar.


so ... did you get LotusFlow3r for one buck @ target ?



oh yeah, my good friend Shay-shay slipped me one out back in the dumpster. I gots it like that. rolleyes


lol
[Edited 4/2/09 15:01pm]
To make a thief, make an owner; to create crime, create laws.
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Reply #58 posted 04/02/09 3:07pm

BlueZebra

Cuddles said:

BlueZebra said:



so ... did you get LotusFlow3r for one buck @ target ?



oh yeah, my good friend Shay-shay slipped me one out back in the dumpster. I gots it like that. rolleyes


lol
[Edited 4/2/09 15:01pm]


you friggin freegan lol
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Reply #59 posted 04/02/09 3:11pm

Cuddles

avatar

BlueZebra said:

Cuddles said:




oh yeah, my good friend Shay-shay slipped me one out back in the dumpster. I gots it like that. rolleyes


lol
[Edited 4/2/09 15:01pm]


you friggin freegan lol



im kidding, im not that cheap.

but i aint no sucka who is going to get ripped off either.
To make a thief, make an owner; to create crime, create laws.
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