lazycrockett said: EVERYONE should have to wait tables, I think it should be a requirement by law. So many people would get what assholes they are, if they had to stand there and be asked if, the meatloaf "taste like Mom's?". I feel like there's a story waiting to be told there. lazycrockett: "(tone of ire) tastes like yer mama's alright" [Edited 9/12/08 19:55pm] | |
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meow85 said: BlackAdder7 said: it's a two way street. Plenty of customers are rude to the sales help.
-talking on your cell phone, ignoring the sales staff trying to help you. Believe we don't want to know about your kids' infection, or how stupid your spouse is, or what tee off time you have -throwing your money/credit card at the checkout person...as in here..take it -taking out your bad day on the sales staff -calling female staff "sweetie" or ''honey'' or chickie..its degrading I have had a customer literally throw her wallet at me. Not a gentle toss, either. Jeeeez. | |
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meow85 said: The worst was at holidays at Toys R Us when we had to ask people to donate to charity. Nothing like asking folk to be generous in the midst of their overzealous consumption to bring out the worst in people. The stories I could tell...
OH MY GOD, toys-r-us is HIDEOUS. we were just there this summer, and they had a long-ass list of add-on/promotion garbage they were asking us. what's our zip code? did we want a toys-r-us credit card? did we want to purchase a gift card today? it was just way too much, completely unacceptable. if i knew who to complain to about the kind of things store clerks are forced to do to customers, i would be bitching up a storm on a regular basis if i thought it would do even a morsel of good. | |
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Cinnie said: meow85 said: In many stores, it is part of the cashiers' job description to answer the phone, regardless of whatever else they may be doing. Often there is no one else posted to answering the phone. As this is part of their assigned duties, employees may be reprimanded by bosses for not answering the phone. Have a little patience, we will get to you. For real, I don't know what else a person would expect, because rarely would voicemail be installed to pick up later. In a lot of stores, even if someone else picks up and the customer is put on hold, the call ends up being re-routed to the original line -that is, the cashier -if the hold takes too long. "A Watcher scoffs at gravity!" | |
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meow85 said: Cinnie said: For real, I don't know what else a person would expect, because rarely would voicemail be installed to pick up later. In a lot of stores, even if someone else picks up and the customer is put on hold, the call ends up being re-routed to the original line -that is, the cashier -if the hold takes too long. What a rude cashier! | |
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lazycrockett said: meow85 said: There's a reason retail and customer service typically have such high turnover rates. A lot of people have a really hard time putting up with the crap being flung at them from the customers and the employer. I've seen more than one cashier reduced to tears because of something a "valued customer" or their boss had said or done. It's not easy to take shit all day, and smile while you're doing it. When I'm King of the World, being a crappy boss or a rude customer will be a punishable offence. The punishment will be to be a dish bitch for 6 months, then a bathroom jockey for the next 6, then a cashier or waiter for another year. See if they ever treat service employees like shit again. EVERYONE should have to wait tables, I think it should be a requirement by law. So many people would get what assholes they are, if they had to stand there and be asked if, the meatloaf "taste like Mom's?". [Edited 9/12/08 19:55pm] Right now I work in a concession/kitchen that has staff bring customers their food directly. It's not quite a serving job, but it's similar enough. Believe me, I know the pain! "A Watcher scoffs at gravity!" | |
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Cinnie said: meow85 said: I have had a customer literally throw her wallet at me. Not a gentle toss, either. Jeeeez. Yeah, it's a good thing I move quick, or I would've had that shit to the face. Luckily, this was back at Toys R Us. In spite of the stupid corporate bullshit, this particular store treats its employees fairly well. I had security haul her ass out. Canadian orgers -any of you who are of the age, or who have kids of the age in need of a job, I recommend the Kelowna Toys R Us location. Seriously. There is some dumb shit to have to put up with, and Christmas is a joy indescribable but it's a fine place to work. The manager is the kindest one I think I'll ever have. He's just like that ideal grandfather everyone wants but few actually have, if that makes sense. "A Watcher scoffs at gravity!" | |
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Cinnie said: lazycrockett said: EVERYONE should have to wait tables, I think it should be a requirement by law. So many people would get what assholes they are, if they had to stand there and be asked if, the meatloaf "taste like Mom's?". I feel like there's a story waiting to be told there. lazycrockett: "(tone of ire) tastes like yer mama's alright" [Edited 9/12/08 19:55pm] Oh I have too many, thankfully those days are past. Now when the customer wants something Its all bout me. Its amazing that a simple piece of wood separating me from a customer has so much power. The Most Important Thing In Life Is Sincerity....Once You Can Fake That, You Can Fake Anything. | |
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Anxiety said: meow85 said: The worst was at holidays at Toys R Us when we had to ask people to donate to charity. Nothing like asking folk to be generous in the midst of their overzealous consumption to bring out the worst in people. The stories I could tell...
OH MY GOD, toys-r-us is HIDEOUS. we were just there this summer, and they had a long-ass list of add-on/promotion garbage they were asking us. what's our zip code? did we want a toys-r-us credit card? did we want to purchase a gift card today? it was just way too much, completely unacceptable. if i knew who to complain to about the kind of things store clerks are forced to do to customers, i would be bitching up a storm on a regular basis if i thought it would do even a morsel of good. We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. "A Watcher scoffs at gravity!" | |
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meow85 said: Anxiety said: OH MY GOD, toys-r-us is HIDEOUS. we were just there this summer, and they had a long-ass list of add-on/promotion garbage they were asking us. what's our zip code? did we want a toys-r-us credit card? did we want to purchase a gift card today? it was just way too much, completely unacceptable. if i knew who to complain to about the kind of things store clerks are forced to do to customers, i would be bitching up a storm on a regular basis if i thought it would do even a morsel of good. We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. what the hell business is it of theirs anyway? it always creeps me out. i hate it when radio shack asks me for my phone number. you better believe i tell them the wrong number. what does my buying a damn adapter have to do with you knowing how to contact me? uh uh, forget it! | |
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meow85 said: Anxiety said: OH MY GOD, toys-r-us is HIDEOUS. we were just there this summer, and they had a long-ass list of add-on/promotion garbage they were asking us. what's our zip code? did we want a toys-r-us credit card? did we want to purchase a gift card today? it was just way too much, completely unacceptable. if i knew who to complain to about the kind of things store clerks are forced to do to customers, i would be bitching up a storm on a regular basis if i thought it would do even a morsel of good. We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. I get pissed off when they ask for my phone number, but I never care if they ask for my ZIP code. I figure they're just trying to determine which areas their customers come from so they can work out how to advertise and where to put a new store location. | |
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Anxiety said: meow85 said: We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. what the hell business is it of theirs anyway? it always creeps me out. i hate it when radio shack asks me for my phone number. you better believe i tell them the wrong number. what does my buying a damn adapter have to do with you knowing how to contact me? uh uh, forget it! cashier: aaaand your phone number? you: 1,2,3 - 4,5,6,7 cashier: no sir I need- you: THAT'S (pressing hand on counter, knowing stare)... my number. | |
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Efan said: meow85 said: We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. I get pissed off when they ask for my phone number, but I never care if they ask for my ZIP code. I figure they're just trying to determine which areas their customers come from so they can work out how to advertise and where to put a new store location. Of course that's what it is for! Just is a bit time-consuming with all the other add-ons. | |
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Cinnie said: Anxiety said: what the hell business is it of theirs anyway? it always creeps me out. i hate it when radio shack asks me for my phone number. you better believe i tell them the wrong number. what does my buying a damn adapter have to do with you knowing how to contact me? uh uh, forget it! cashier: aaaand your phone number? you: 1,2,3 - 4,5,6,7 cashier: no sir I need- you: THAT'S (pressing hand on counter, knowing stare)... my number. i just give them the phone number we had when i was in high school. some poor sap in indiana is getting calls asking how they like their motion glow purple laser glitter ball. | |
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when I was a teenager, I worked a few places as a cashier.. I didn't see too many nasty customers.. | |
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I was a cashier once....but hey, I'm not offended
If I remember correctly, there were some pretty darn rude customers too But that was ages ago, I might be remembering it all wrong. | |
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Anxiety said: meow85 said: We always cheated on the zip code thing. Once a month, one of the managers would ahnd the head cashier (me) a phone book and tell me to glean our list from there. I'd pick randomly, I'd make some up. The computer doesn't know the difference, and neither does head office. what the hell business is it of theirs anyway? it always creeps me out. i hate it when radio shack asks me for my phone number. you better believe i tell them the wrong number. what does my buying a damn adapter have to do with you knowing how to contact me? uh uh, forget it! Not sure about the phone number thing, but when stores collect zip codes it's so they have a list of mailing areas to send out flyers to. "A Watcher scoffs at gravity!" | |
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Cinnie said: Efan said: I get pissed off when they ask for my phone number, but I never care if they ask for my ZIP code. I figure they're just trying to determine which areas their customers come from so they can work out how to advertise and where to put a new store location. Of course that's what it is for! Just is a bit time-consuming with all the other add-ons. It's really not time-consuming at all to rattle off five numbers. And why not help out a store that you patronize? | |
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Efan said: Cinnie said: Of course that's what it is for! Just is a bit time-consuming with all the other add-ons. It's really not time-consuming at all to rattle off five numbers. And why not help out a store that you patronize? It actually doesn't make a difference either way if a customer refuses. "A Watcher scoffs at gravity!" | |
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