I know it's that way for me. I work for a multi-billion dollar company that provides legendary customer service - service that I rendered for five years, myself. Nothing pisses me off more than somebody doing a simple job to the worst of his or her ability - especially if I'm on the receiving end of it.

Reply to 'Five ways rude cashiers rile shoppers'

I thought this said

Five Nude Cashiers rile shoppers.

That would of been awesome. Ahhh.

july said:

Five-way with nude virile cashiers

Anxiety said:

Oh, I don't care about that stuff. I can say "no thanks, I'm not interested" with the best of them.

It's just amazing to me that people can't even manage a smile and a, "May I help you?" Or say, "thank you" when someone makes a purchase. Or, "Thanks for stopping in" if they don't.

I mean...you're paid to be there. The least you can do is perform your basic function. It ain't like retail is rocket science.

I can't tell you how many times at a grocery store I've had the woman talk about everything she's scanning.

Scans dog treats...

"Oh you must have dogs at home"

Me; "yeah"

Scans detergent

"Oh this brand has the mountain fresh smell, have you ever tried it"

Me: "No"

Scans a steak

"Oh you must be single"

Me: "What?"

At this point I just want to get my shit that I'm over paying for and get the fuck out of there. Giving one word answers was the clue and no you're questioning if I'm dating? :err:

I guess my point is, it's great that you're nice enough to not ignore me or talk to someone else while you scan my items but take some social clues and shut the fuck up while doing your job. I do not want to get to know you, I do not want commentary on my purchases and I'm sorry that you weren't taught how to pay attention to the people around you.
[Edited 9/12/08 16:02pm]

I mean...you're paid to be there. The least you can do is perform your basic function. It ain't like retail is rocket science.

sure, retail workers should do their best to be nice to the public. the ones who can handle all the bullshit and still manage to have a sparkling personality for the public are usually the ones who succeed. but it's a lot harder than it looks for a lot of people. i think everyone should have to either do retail or wait tables for at least 6 months before they have the right to complain about a damn thing when they go out. not saying that you haven't, genesia...just saying in general...

I can't tell you how many times at a grocery store I've had the woman talk about everything she's scanning.

Scans dog treats...

"Oh you must have dogs at home"

Me; "yeah"

Scans detergent

"Oh this brand has the mountain fresh smell, have you ever tried it"

Me: "No"

Scans a steak

"Oh you must be single"

Me: "What?"

At this point I just want to get my shit that I'm over paying for and get the fuck out of there. Giving one word answers was the clue and no you're questioning if I'm dating?

I guess my point is, it's great that you're nice enough to not ignore me or talk to someone else while you scan my items but take some social clues and shut the fuck up while doing your job. I do not want to get to know you, I do not want commentary on my purchases and I'm sorry that you weren't taught how to pay attention to the people around you.
[Edited 9/12/08 16:02pm]

i am SUCH a fan of the self-checkout lane.

Anxiety said:

I've only seen them at Wal-Mart where I don't shop very often, but I always use. Wouldn't mind seeing them at a store like Best Buy.

I think signing for your credit card on those is a joke though. A friend of mine signed his with a big X.

Cinnie said:

ikea has them, and most supermarkets have them these days, which is VERY nice.

Anxiety said:

Oh I haven't seen them at our Ikea or the grocery store, though that would make the most sense.

Cinnie said:

literally everyone i've ever known who i shop with has been anti self-checkout lane. they're all like, "oh, i want that element of human interaction"


and i'm like, why? we're buying toilet paper and little debbies. does that beg for outsider commentary?

literally everyone i've ever known who i shop with has been anti self-checkout lane. they're all like, "oh, i want that element of human interaction"


and i'm like, why? we're buying toilet paper and little debbies. does that beg for outsider commentary?

Cinnie said:

literally everyone i've ever known who i shop with has been anti self-checkout lane. they're all like, "oh, i want that element of human interaction"


and i'm like, why? we're buying toilet paper and little debbies. does that beg for outsider commentary?

Flowers2 said:

sorry gotta go answer the phone
[Edited 9/12/08 17:19pm]

Anxiety said:

The older I get, besides being with my close circle of friends, I desire less and less human interaction.

Genesia said:

i guess my point was just that it's demoralizing for the employee to have to do all that up-sell crap because a) there's no stake in it for the employee (other than not getting fired) and b) it gets on the customer's nerves, and the employee has to deal with rude remarks from annoyed people all day.

sure, retail workers should do their best to be nice to the public. the ones who can handle all the bullshit and still manage to have a sparkling personality for the public are usually the ones who succeed. but it's a lot harder than it looks for a lot of people. i think everyone should have to either do retail or wait tables for at least 6 months before they have the right to complain about a damn thing when they go out. not saying that you haven't, genesia...just saying in general...

I started my working life at 16 at McDonald's. After that, I worked in retail off and on for some 15 years (usually in addition to another full-time job). I have definitely been there.

Genesia said:

Now that you've "been there" and implicitly "moved up", hopefully you are striving to make the front line a happier place to be.

Genesia said:

Meanwhile cashiers are being paid the worst of the company's ability, and your condescending tone here pretty much says it all.