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Thread started 12/15/07 1:21pm

Mars23

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amazon.com customer service

I'm not pimping for Amazon as I think that is poor form on the org, but I just wanted to share that I needed their help on 2 issues this week and they resolved them in less than 5 minutes!

They have a feature where you put in your number and they call you on the spot!

DHL lost a couple of books and Amazon is overnighting replacements at no charge!

Nice to find competent and helpful people these days.
Studies have shown the ass crack of the average Prince fan to be abnormally large. This explains the ease and frequency of their panties bunching up in it.
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Reply #1 posted 12/15/07 1:22pm

One4All4Ever

Mars23 said:

I'm not pimping for Amazon as I think that is poor form on the org, but I just wanted to share that I needed their help on 2 issues this week and they resolved them in less than 5 minutes!

They have a feature where you put in your number and they call you on the spot!

DHL lost a couple of books and Amazon is overnighting replacements at no charge!

Nice to find competent and helpful people these days.


nod
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Reply #2 posted 12/15/07 1:24pm

Mach

I have had very positive service from them as well nod
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Reply #3 posted 12/15/07 1:29pm

One4All4Ever

I remember a few years ago I ordered 'Live from Death Row' by Mumia Abu Jamal which didn't arrive after 18 weeks. they sent a courier with a new copy and it was here after 2 days eek

The original copy came in a few weeks later lol
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Reply #4 posted 12/15/07 1:36pm

sj1600

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Me too. They rang me straight back and sorted my problem pronto - I was really surprised!

smile
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Reply #5 posted 12/15/07 3:15pm

LadyLuvSexxy

I've gotten at least TWO free DVDs from them. They lost them in the mail. Honestly, they are the BEST company in the world to have a problem with, it seems. I'm glad to be working for them behind the scenes as a HIT Turk.
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Reply #6 posted 12/15/07 4:33pm

Ace

Yes, their CS is top notch. nod
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Reply #7 posted 12/15/07 4:47pm

Muse2NOPharaoh

I all but worship amazon.....

Most of my Christmas shopping was done through them this year... Not only were they tax free and shipping free they had the most competitive prices in books and video games ( even IPOD headsets)

I don't taut much but they are worthy!
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Reply #8 posted 12/15/07 5:50pm

Ace

Muse2NOPharaoh said:

I all but worship amazon.....

Most of my Christmas shopping was done through them this year... Not only were they tax free and shipping free they had the most competitive prices in books and video games ( even IPOD headsets)

I don't taut much but they are worthy!

They rock. nod
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Reply #9 posted 12/15/07 6:00pm

ZombieKitten

don't buy ebooks from them, they will fuck it up every time!
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Reply #10 posted 12/15/07 7:22pm

vainandy

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I bought some defective CD players from a third party vendor of their's. The vendor agreed to only refund me partially for the CD players. I called Amazon and they said they would refund me my full amount of purchase. In the next day or two, I got an email from Amazon and they said the vendor agreed to refund me the full amount of purchase. Amazon must have gotten on their ass.

I highly recommend Amazon.
Andy is a four letter word.
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Reply #11 posted 12/15/07 9:11pm

sammij

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i can't live without Amazon mushy
...the little artist that could...
[...i think i can, i think i can, i think i can...]
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Reply #12 posted 12/15/07 9:14pm

violator

Mars23 said:

I'm not pimping for Amazon as I think that is poor form on the org, but I just wanted to share that I needed their help on 2 issues this week and they resolved them in less than 5 minutes!

They have a feature where you put in your number and they call you on the spot!

DHL lost a couple of books and Amazon is overnighting replacements at no charge!

Nice to find competent and helpful people these days.


Pimp away. I appreciate references for good service. thumbs up!
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Reply #13 posted 12/15/07 9:18pm

Fauxie

ZombieKitten said:

don't buy ebooks from them, they will fuck it up every time!


I hear ya. You check your postbox every morning for weeks but NOTHING! mad
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Reply #14 posted 12/15/07 9:19pm

ThreadCula

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Fauxie said:

ZombieKitten said:

don't buy ebooks from them, they will fuck it up every time!


I hear ya. You check your postbox every morning for weeks but NOTHING! mad



eek U need an org break boo

comfort
"Nobody makes me bleed my own blood...NOBODY!"
johnart says: "I'm THE shit"
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Reply #15 posted 12/15/07 9:38pm

Fauxie

ThreadCula said:

Fauxie said:



I hear ya. You check your postbox every morning for weeks but NOTHING! mad



eek U need an org break boo

comfort


lol

hug
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Reply #16 posted 12/15/07 10:10pm

Cinnie

vainandy said:

I bought some defective CD players from a third party vendor of their's. The vendor agreed to only refund me partially for the CD players. I called Amazon and they said they would refund me my full amount of purchase. In the next day or two, I got an email from Amazon and they said the vendor agreed to refund me the full amount of purchase. Amazon must have gotten on their ass.

I highly recommend Amazon.


I had wondered how that panned out for you. Good to hear.
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