I made a deposit at the ATM yesterday that has vanished into thin air. Now I was given a criminal lecture. I am rather miffed at the moment so bare with me.
I have the receipt for the transaction thank God. On Bank of Americas end, they show a malfunction on the machine. and "didn't the machine spit the deposit envelope back out at you?" NO! If it had, why did the machine print out a completed transaction receipt for me? ( Has anyone ever seen a ATM reject an envelope and send it back out? I doubt it!) The minute I said there is a lot of cash in there his tone changed. ( I have placed cash in there for 20 years so those of you highly paranoid or conspiracy buffs move along!) Anyway I had to go identify the check writers and now have to contact them to check that it cleared and provide me with copies etc..... ( In the meantime I am sure it will clear up on its own. and they have temporarily LOANED me a few hundred dollars to my account so things don't bounce.

Where I am most pissed off is that they are getting me to do there leg work and clear up there fucking error. As i said to him I see so you want me to do your 9 being the banks job for them! NICE!)

The way it works: When you slide an envelope in an encrypted code goes over it that they then match up to the account. Uh huh! Logic would be that your damn account number should roll across the thing so the 2 can be lined up for sure. If it is a safety feature to protect you the clerk will end up in your account when they match it up either way.

Surveillance cameras will show the envelope did or did not come back to either extent.


Technically they can hold my money for 20 working days while they resolve it. ( Which is 30 full days)


Ok psycho babble Non-cohesive thought rant over.

Muse, from time to time we I understand the need to create new and diverse thread material.


But this is really stretching it!

I hate that shit. When companies make a mistake, and it's OBVIOUSLY their mistake, and they make you deal with it.

ass to mouth is SO gross Muse!

HereToRockYourWorld said:

They would charge me for such an error causing overdraft... should they not pay for there errors? Bastards!

Imago said:

Loan me 500.00!

jerseykrs said:

hope it gets sorted soon Karen

Muse2NOPharaoh said:

This is just another symptom of bad customer service. If I were you, I'd threaten them with switching banks. I had a big problem with MSN once and I actually called the Better Business Bureau on them. Suddenly they were much more amicable about helping me.

I am getting to the place where I hate Bank of America!!!!! I have had all kinds of problems with them here lately.

That sucks, Karen.

Your problem. THEIR fault. THEY should sort this mess out.

Something sorta similar happened to me a while back, Karen - not quite as complicated as what happened to you - but, luckily, it was resolved in the end. But it was down to me to prove that the ATM hadn't given me the money that I asked for. (And it was out-of-hours at the time - so I couldn't go in the branch, plus I was going away on holiday that evening).

As you say, why the hell should you have you to go through that process just so they can turn around and say "Oh yes, we f****d up - here's your $$$. Cheers". That's just rubbish.

Hope this gets sorted soon.

I don't have that bank. But I still don't trust none of um. I have put money in accounts via ATM's, but no more than $20 $40. Anything over I go inside the building and get a look and a receipt in hand. I never trust the ATM. I debit when possible. Carry some cash. But not much. I like too debit from account, but not take out cash. I let it ride in there for the most part. Sorry you got a hassle goin on with your bank, Muse. It can be a big stress when things just get messed up on their own. It will be okay. Just keep tabs on all of um. Trying not to sound, petro. Good luck!

I've always worried about depositing cash.

I hope it gets resolved quickly, Karen.

I've never been to one.

Don't worry about it. It'll get worked out.

Thats always the bullshit that tees me off is when they make the mistake you have to do all the work, thier work they should be doing.
Like you want to get off work then sit down for another 2 hours amking phone calls to this person and that person cause someone mis-placed or over-charged your account.

i would not be doing any leg work on this. I'd be talking to a supervisor and getting them to do this.

sorry to hear this happened to you.

We have been using them for many yrs and have never had any trouble




Hope your problem works out with ease soon

superspaceboy said:

thats the leg work, getting that person on the phone. Talking them into finding out what happened. You have to tell them what to do and how to do thier frikin job to get it figured out whats going on.

Ribbed4UrPleasure said:

Agreed. You can bet your bottom dollar that - like in most things - had it been the other way around (and Karen had taken too much money out, say) they'd be straight on her back.

They should be sorting this out. And asap.

i would go ballistic on them. seriously. unleash the dragon. if they think you're going to be patient and reasonable, they'll think they have license to keep screwing around with you and your account. get vicious. ask to talk to managers. and then ask to talk to THEIR managers.

i've been with the same bank the whole time i've lived in chicago, and they've been pretty good to me. once they put a hold on my card and when i tried to use an ATM, it ate up my card! and it was on a friday, so i had NO ACCESS to my money for a whole weekend...and i was set to go out of town!!

of course the telebanker phone associate was about as helpful as tits on a flea, but when i talked to someone in the bank, they were like "oh yeah, we sometimes pull cards on longtime customers at random to make sure they're not victims of identity theft". WTF?!!?

i was gonna issue an all out complaint assault, but...shamefully...once they issued me a new card, i just didn't feel like it.

BUT YOU BE MEAN!!!

If you enter the wrong PIN number twice, the ATM will keep your card. I had a new card and my mind went completely blank at the time and I couldn't remember my PIN. I left the PIN at the house, because it's just never a good idea to travel with papers with your PIN on it. The bank had to come and get it out for me.

Someday were all gonna have the mark of the beast on out forehead anyways, or we can't buy food.

THEN WHAT?????

SureThing said:

we get drunk and everyone gives each other hickies.

Anx said:

If I give ya tequila can I take advantage of ya?



Now for serious. I always wonder where I'm gonna hide when the wrath comes. I HATE bugs, and I'm afraid the people with the mark are gonna make me have sex with them for water.

SureThing said:

to paraphrase you, i have absolutely no idea how to respond to that.

Anx said:

Are you saved Anx?

Do you accept Jesus Christ as your personal Lord and Savior?

SureThing said:

OMG...





damn, I cant even respond

SureThing said:

No, but I know his early work and I think it's really good.

Anx said:

Good!

That means I have someone on the inside when the tribulation comes, who WON'T make me have sex with them for water.