It's weird--after being a waitress for three months in high school, I can take any abuse that wait service brings with a smile--but I cannot stand when people are rude to me on the phone. I spend all day kissing the collective ass of the unappreciative, clueless insurance "agents" we broker business with and cannot accept when customer service is rude to me when I'm the customer. To pay money for bad phone service is absurd and I never let anyone get away with it.

My hats off to you, Rhonda. It's no easier than waiting tables.

INSATIABLE said:

I hate my job.

But I really like the paychecks.

CortestheKiller said:

Hey, do it as long as you can. That's my plan. Or at least until I finish my Bachelor's.

INSATIABLE said:

I fucking hate... and I mean hate... every puppy brain that calls in.

Yesterday, when that piece of shit was yelling at me, I was willing as hard as I could through the phone that he'd cause a brain aneurism and die while yelling at me. I wanted to be the last voice in his fucking ear. Sad little fuck.

CortestheKiller said:

Oh, that'd feel fantastic. "I'm...having a heart att...." YES.

The "professionals" I service are generally pea-brained and completely dependent of me. They know nothing about their products and I spend eight hours each day telling them how to do their jobs. I feel very bad for their customers and cannot believe these cocky fucks get paid more than me and make their own hours. One of the many backward-ass surreal facts in my life. Bad karma could be the reason. I probably deserve it.

INSATIABLE said:

Well, I get to spend 8 hours pretending I know what I'm talking about, bullshitting and getting bitched out.

There's no way we can be trained to know everything. There's always some piece of fuck out there with a unique question. Fucking fucker.

Ugh, for every 10 nice you get you get one utter piece of shit who just ruins it. And that's the one I tend to focus on.

jerseykrs said:

Oh hell, do you think I have the attention span to read your whole post Rhonda??

Jersey's attentionspan is like that of an....

fathermcmeekle said:

My boyfriend terrorizes telemarketers or bill collectors. I told him he should start a service taking calls for people.

I'm usually nice to CSRs. They have to really piss me off to be nasty.

CortestheKiller said:

Ain't that the total bitch of it all though!!?

I feel you pain.

I'm always, always, always nice to CS people (and when I was in CS jobs, I was damn good at it).

Which doesn't mean I've never been unhappy or told them that the service was unacceptable. I just can't imagine yelling and cussing and freaking out at some random person.

I save that for those near and dear to me.

jerseykrs said:

[b]
No longer than that lovey piece of Valentine's Day tripe I sat through on your myspace, dickeye.

CortestheKiller said:

CortestheKiller said: