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Thread started 01/22/06 1:33pm

blackbob

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ipods...what a joke!

hi everybody....on holiday in tenerife, getting away from all the turmoil that is a relationship breakup for a week in the sun....anyway...just needed to moan about something and i thought i would let u all know about the worst aftersales service i have ever experienced after buying a apple ipod nano for my niece as a xmas present.
i bought the said item on december 2nd which wasnt tried until two days after xmas when it was discovered that it wouldnt start up,i myself tried it and nothing was happening, i knew it wasnt right as i had bought one myself two months previous. i took it back to the shop i bought it in (comet) after the new year expecting to be given a replacement ipod nano without any problems (this is a top of the range product supposedly???)
so the guy in the shop tries all the usual things to try and get it working and nothing....not a peep.....it is well and truly f""ked!!.....so then he goes on the phone and tells some guy from apple that he has an ipod that has been returned and blah blah blah....i have now been standing in the shop for 30 minutes while this is going on and i am still fully expecting to be handed a new ipod nano (how wrong i was!!!)
the guy comes off the phone and tells me that i need to take the ipod to some wee computer repair shop (nothing to do with apple) in glasgow where they would try and repair the ipod?????....i could barely believe what he was telling me!!...i had to trek to the other side of glasgow to leave a product which cost me 140 pounds god knows how long to see if they could fix it????
and do u know what put the cherry on the cake?????:::::they CHARGED me a ten pounds admin fee to get the ipod fixed when i got to the shop and i still havent got it back!!!!! u have been warned:::::c u all later
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Reply #1 posted 01/22/06 1:36pm

SammiJ

it's been a year since ive had my ipod

had one problem, it solved itself i suppose shrug
i love my ipod
and my ipod loves me
mushy
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Reply #2 posted 01/22/06 1:48pm

Krystal666

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My ipod. Oh I could write a love ballad about it!
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Reply #3 posted 01/22/06 2:02pm

evenstar3

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Shoulda got her a Creative Zen Micro Photo. I ADORE mine. woot!
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Reply #4 posted 01/22/06 2:05pm

GaryTheNoTrash
Cougar

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iPod??? Get with the times man!
































Klopf, klopf!

Wer ist dort?

Unterbrechende Kuh.

Unterbrech...

Muh!!!
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Reply #5 posted 01/22/06 2:09pm

Milty

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sorry to hear about your dilemma. i got the mini nearly two years ago and sometimes it acts up. i can tell the battery lifge on it will die soon. pity there isn't a replacement battery for it.

Altho Apple in my view is tons better than Microsoft, they did hit and miss with the iPod line. oh well..... you'll sort it out.

personally, i don't rally feel that attached to myh iPod. i like it but i never get a chance to really use it as my commute to work is the only time i get tio listen to it. 15 minutes to work and 15 mins back home.
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Reply #6 posted 01/22/06 3:20pm

nilegettolrahc

GaryTheNoTrashCougar said:

iPod??? Get with the times man!

I had one like that, but I wore less eyeliner
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Reply #7 posted 01/22/06 3:46pm

meltwithu

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nilegettolrahc said:

GaryTheNoTrashCougar said:

iPod??? Get with the times man!

I had one like that, but I wore less eyeliner


i've seen laptops smaller than that...BTW..why did they make those headphone covers orange or red? never understood that.
you look better on your facebook page than you do in person hmph!
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Reply #8 posted 01/22/06 3:53pm

nilegettolrahc

meltwithu said:

nilegettolrahc said:


I had one like that, but I wore less eyeliner


i've seen laptops smaller than that...BTW..why did they make those headphone covers orange or red? never understood that.

mine were grey
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Reply #9 posted 01/22/06 3:53pm

Stax

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Milty said:

sorry to hear about your dilemma. i got the mini nearly two years ago and sometimes it acts up. i can tell the battery lifge on it will die soon. pity there isn't a replacement battery for it.


There is a replacement battery available for the mini: http://www.macmall.com/ma...T-MINI.asp

I swaped the battery out of my 3d gen iPod. The replacement battery comes with tools and a DVD that shows you how to replace it, step by step. It was easy as pie and the replacement battery lasts about a third longer than the original.
a psychotic is someone who just figured out what's going on
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Reply #10 posted 01/22/06 5:15pm

Steadwood

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Speak to "Trading Standards"...

The guy at comet is out of order if the device is faulty from new

...I'm pretty sure you are within your rights to demand a replacement or a full cash refund...if not you bloody well should be


smile
guitar I have a firm grip on reality...Maybe just not this reality biggrin troll guitar


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Reply #11 posted 01/22/06 7:52pm

Stymie

I feel your pain. I bought two iPods and both had to be replaced in the first six weeks we had them. I'd never buy another one.
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Reply #12 posted 01/23/06 1:48am

CalhounSq

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I ain't reading that big ass paragraph but I loves my Pod cool
heart prince I never met you, but I LOVE you & I will forever!! Thank you for being YOU - my little Princey, the best to EVER do it prince heart
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Reply #13 posted 01/23/06 1:51am

charlottegelin

I'm going to get an mp3/cd tuner for my car. It's the only place I ever listen to music and I'll be doing a lot of chauffeuring around this year. You can fit a lot of songs on an mp3 cd can't you? Probably more songs than I can think of anyway razz
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Reply #14 posted 01/23/06 1:51am

Christopher

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CalhounSq said:

I ain't reading that big ass paragraph


lol
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Reply #15 posted 01/23/06 1:52am

CalhounSq

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Christopher said:

CalhounSq said:

I ain't reading that big ass paragraph


lol


You know you didn't read it either Chrissy! lol lol
heart prince I never met you, but I LOVE you & I will forever!! Thank you for being YOU - my little Princey, the best to EVER do it prince heart
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Reply #16 posted 01/23/06 1:56am

Christopher

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CalhounSq said:

Christopher said:



lol


You know you didn't read it either Chrissy! lol lol


lol i really wanted to commit..but i was like fuck that next thread!

.
.
[Edited 1/23/06 1:56am]
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Reply #17 posted 01/23/06 1:57am

CalhounSq

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Christopher said:

CalhounSq said:



You know you didn't read it either Chrissy! lol lol


lol i really wanted to commit..but i was like fuck that next thread!

.
.
[Edited 1/23/06 1:56am]


ROFL!! falloff
heart prince I never met you, but I LOVE you & I will forever!! Thank you for being YOU - my little Princey, the best to EVER do it prince heart
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Reply #18 posted 01/23/06 2:20am

mdiver

Steadwood said:

Speak to "Trading Standards"...

The guy at comet is out of order if the device is faulty from new

...I'm pretty sure you are within your rights to demand a replacement or a full cash refund...if not you bloody well should be


smile


Indeed you are ....at POS so he was wrong shoulda stood your ground
[Edited 1/23/06 2:20am]
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Reply #19 posted 01/23/06 3:11am

dawntreader

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i am not going anywhere without my Ipod.
yes SIR!
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Reply #20 posted 01/23/06 6:05am

Milty

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Stax said:

Milty said:

sorry to hear about your dilemma. i got the mini nearly two years ago and sometimes it acts up. i can tell the battery lifge on it will die soon. pity there isn't a replacement battery for it.


There is a replacement battery available for the mini: http://www.macmall.com/ma...T-MINI.asp

I swaped the battery out of my 3d gen iPod. The replacement battery comes with tools and a DVD that shows you how to replace it, step by step. It was easy as pie and the replacement battery lasts about a third longer than the original.



thanks!
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Reply #21 posted 01/23/06 7:04am

Anx

all i know is, i LOVE my little 40GB Creative Labs Zen Extra Jukebox.

i'm able to fit most of my music collection on it, it's never wiped out on me, the battery has only gone dead on me once or twice since i've owned it, and i've never gotten any unpleasant surprises from it. very dependable little gadget. sometimes i think about getting an iPod, but it would only be so i can have more options w/ downloading iTunes stuff. if i knew how to download iTunes directly to my Nomad, i wouldn't be tempted to get an iPod at all.
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Reply #22 posted 01/23/06 7:08am

TheCatWoman

Ipod is great for the gym. nod . so little and you can store it in ur pocket while working out smile

I love me, redface .. I mean, it smile
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Reply #23 posted 01/23/06 8:53am

deebee

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Steadwood said:

Speak to "Trading Standards"...

The guy at comet is out of order if the device is faulty from new

...I'm pretty sure you are within your rights to demand a replacement or a full cash refund...if not you bloody well should be


smile


Here's the relevant info from Trading Standards. The goods you bought are clearly not fit for their purpose, but the retailer has a right to offer you a repair or replacement, providing that this is "carried out within a reasonable time and without causing significant inconvenience" - which, it could be argued, they are not living up to.

Most places these days give you the option of a replacement, so I think the store is a bit out of line, and you definitely shouldn't have to pay the cost of repair.

Look for your local Trading Standards office here, and then give the manager of Comet hell.....!
"Not everything that is faced can be changed; but nothing can be changed until it is faced." - James Baldwin
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Reply #24 posted 01/23/06 10:57am

Nichola

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my brother has had 2 now and the same thing happend with both!.
i have a 25 euro mp3 and it works great
Guess that I'll stay at home
All alone and play my tamborine
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Reply #25 posted 01/23/06 11:08am

SammiJ

just updated my ipod
woot! fuck whatchyall say! tease
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Reply #26 posted 01/23/06 3:15pm

GaryTheNoTrash
Cougar

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SammiJ said:

just updated my ipod
woot! fuck whatchyall say! tease


Update as in "colored within the lines?" lol

Klopf, klopf!

Wer ist dort?

Unterbrechende Kuh.

Unterbrech...

Muh!!!
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Reply #27 posted 01/23/06 3:17pm

GaryTheNoTrash
Cougar

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I have the new iSmack



nod

iPods with attitude
Klopf, klopf!

Wer ist dort?

Unterbrechende Kuh.

Unterbrech...

Muh!!!
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Reply #28 posted 01/23/06 5:09pm

VinnyM27

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I had a fucking fit with my fucking Ipod shuffle when it didn't work...I couldn't fucking stand it! I needed to download an update and because my connection is so slow and only lasts for four hours, I couldn't do it. So that fucking sucked! But once I got it working, I dug it. I can feel your pain.
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Reply #29 posted 01/24/06 12:53pm

blackbob

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it was 4 my neice so i feel i have let her down....f%%king apple.
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