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Thread started 10/20/05 5:19pm

theAudience

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Another case of inmates running the asylum

Posthumous Credit Card Charges

Be sure and cancel your credit cards before you die.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00. A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."
Citibank: "The account was never closed and the late fees and charges still apply."
Family Member: "Maybe, you should turn it over to collections."
Citibank: "Since it is two months past due, it already has been."
Family Member: So, what will they do when they find out she is dead?"
Citibank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Citibank: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part about her being dead?"
Citibank: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:

Family Member: "I'm calling to tell you, she died in January."
Citibank: "The account was never closed and the late fees and charges still apply."
Family Member: "You mean you want to collect from her estate?"
Citibank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Citibank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)

After they get the fax:

Citibank: "Our system just isn't set-up for death. I don't know what more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care." !
Citibank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Citibank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."!
Citibank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"


disbelief


tA

peace Tribal Disorder

http://www.soundclick.com...dID=182431
"Ya see, we're not interested in what you know...but what you are willing to learn. C'mon y'all."
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Reply #1 posted 10/20/05 5:24pm

Natsume

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theAudience said:

Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care." !

falloff
I mean, like, where is the sun?
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Reply #2 posted 10/20/05 5:27pm

sinisterpentat
onic

i'm sure they're still trying to figure out a way to collect from her beyond the grave. Maybe, they'll garnish her wages in the afterlife.
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Reply #3 posted 10/20/05 5:47pm

theAudience

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The special agent...



...from their DEAD-Beat Collections Department


tA

peace Tribal Disorder

http://www.soundclick.com...dID=182431
"Ya see, we're not interested in what you know...but what you are willing to learn. C'mon y'all."
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Reply #4 posted 10/20/05 5:50pm

sinisterpentat
onic

theAudience said:

The special agent...



...from their DEAD-Beat Collections Department


tA

peace Tribal Disorder

http://www.soundclick.com...dID=182431


Hey, that's the guy from Rent-A-Center! He's good! thumbs up!
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Reply #5 posted 10/20/05 5:58pm

Natsume

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theAudience said:

The special agent...



...from their DEAD-Beat Collections Department

still, it's a huge improvement over this mess


I mean, like, where is the sun?
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Reply #6 posted 10/20/05 6:01pm

theAudience

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sinisterpentatonic said:

Hey, that's the guy from Rent-A-Center! He's good! thumbs up!

eek

tA

peace Tribal Disorder

http://www.soundclick.com...dID=182431
"Ya see, we're not interested in what you know...but what you are willing to learn. C'mon y'all."
  - E-mail - orgNote - Report post to moderator
Reply #7 posted 10/20/05 6:07pm

theAudience

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Natsume said:

still, it's a huge improvement over this mess



Aw, it's DOG...



...and the little woman. wink


tA

peace Tribal Disorder

http://www.soundclick.com...dID=182431
"Ya see, we're not interested in what you know...but what you are willing to learn. C'mon y'all."
  - E-mail - orgNote - Report post to moderator
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