As most know by now my phone was stolen On 8/4.


I wish to say Sprint sucks. Like AOL before them, they have farmed customer service out to foreign countries. That in it self is not a crime but the fact that they do not understand ENGLISH IS!

I have been insulted and they refuse to hand me over to and English speaking counterpart and or a supervisor!
[Edited 9/1/05 21:58pm]

They are doing me a one time FAVOR and removing the charges the thief has put on my phone. ARE YOU FUCKING KIDING ME?

Services by these companies are farmed out because it's cheap labour.

Service sux. What are your legal options? Can you sue?

Don't pay for calls you did not make, if they threaten you then threaten them with legal action.

Don't take any crap.

THEM: Did you recover your phone?
ME: Miss you should know I have not as per the notes in my account which indicate you sent a new one to this address!
THEM: I see Karen by the notes in the account that you are telling the truth and will give you a one time only credit on your acct. DO you understand?
ME: I understand that I buy insurance and you will credit my acct ANYTIME a thief has taken my phone. I find (though likely you mean not... this conversation is offensive and not essential as you have the records before you...

**** ME: the bitch went off my phone AND THEY ARE CLOSED.....


Please cover your eyes and ears **^^$$@#$@^%$^(*___&^$%###%&#@%&*)()_)_ **^%^$$@#%$^%*&^Y)**(&)(_+_+)(&%$@%@!$RT&!!!!!@@!
[Edited 9/1/05 21:59pm]

So, does this mean you didn't get my text message about Althom smelling like french onion soup??...

Byron said:

I can NOT be humored at this time.... Wait 20 minutes and try again!

Muse2NOPharaoh said:

You'll be closed by then...

althom said:

As for youuuuu

Byron said:

Excellent!

Sorry! I am cool now. I scarred you all I think. My anger is always momentary. However, in this case well deserved!

I also am unfortunately a victim of Sprint PCS aka what I like to call Sprint POS peice of shit. I swear not to be distasteful or rude but when calling their customer service about something they fucked up its like you're talking to them from some mind feild in a foreign country. They are going on about the most ridiculous rants that have nothing to do with the orginal problem and you still are trying to figure out how to pronounce their name in your head.Their service is beat the whole thing is just beat.

Byron said:

StaticDeth said:

Sheesh! Dat soundz fucked

Maybe the operator was in the US and just happened to have a foreign accent? I contacted Sprint a few times the past couple months, and the person spoke english clearly. Or if it was a phone call about the insurance, that may be a third=party company they transfered you to.

SPRINT FUCKING SUCKS!!!!!

I now have Verizon, and it is much better.

Alright.....I was only playing a joke on ya Muse....do you still want your phone back? I will get it back from joey if you want it...

In all seriousness...I had Sprint...horrible experience ....went to Verizon ....better great network, but kind pricey....not T-Mobile...which has amazing customer service, inexpensive...but out here in Ohio...the network kinda bites.... so.....

Tom said:

The Lady imformed me that they service is veing farmed out to Asia. AOls is to India.

The first gentlemen could not understand me and would NOT transfer me to a supervisor. He eventually through me back in the system.... She took it and also could NOT figure out what to do. I'd say this transfer is recent.

(The whole opperation isn't farmed.... She indicated 1/2 was.)
[Edited 8/29/05 7:37am]

pardonme4livin said:

Same issues here. YOu have to go with what works. Sprint is the only one that works in this area and it is mainly a business phone.

cell phones companies are the worst, my phone got water damaged when I was in florida, and i sent it to the company to get fixed, and I still dont have it back, that was in July

ella731 said:

They sent it to me by "accident" Now who can I call in other countries

pardonme4livin said:

knowing my cell phone company more than likely.

I hate hate that I have to use this small ass company, cause they are the only ones that work in the valleys of tcounty

This is happening in most Corporations..

They use countries like India, Phillipines, Indonesia, Mexico, wherever, they can acquire cheap labor..

well, since this thread is about horrible service providers. . .

quest offers a 'service' for its customers (i'm a customer even though i switched to metrocom in order to avoid quest - there's no avoiding quest in the midwest); when i put a call through to someone and the call goes unanswered Quest's recorded message comes on the line telling me that, for 95 cents, Quest will keep trying the number i called and will ring me back when the line is no longer busy. Quest prompts me to press '1' if i wish to access this 'service'

even though i hang up without pressing 1 to accept the service, quest has been calling me back and putting the call through without my consent, so that my friends are treated to their phone ringing and then when they pick up the line they hear my recorded, outgoing message on the machine because i'm no longer there to pick up the phone when quest puts my call through

has this happened to anyone else?

ella731 said:

hillbilly

That's bullshit Karen. Dump them and go with Verizon or something.

i miss hearing your vulgar language