The salon where I go for waxing had a new stylist on and she colored my hair a few weeks ago. It turned orange/red, when we were going for a shade darker brown than what I normally have. She didn't cut my hair how I wanted it, but I could live with it. I paid and tipped her. I gave her the benefit of the doubt and went back to her for a re-color, which still has a tinge of red about four inches down from the roots, but, I can live with it. Again, tipped her... she's soooo nice. Anyway, in the meantime, I had made an appointment for my daughter to get her hair trimmed by this same stylist. What was supposed to be cut straight across is jagged and different lengths which looks like a small child cut it. When she had me look at it, the bottom was wet so it looked fine and after drying her hair she put it up in a pony tail. I didn't notice the one and a half inch "layer" until the next morning. I know what she did wrong (she didn't wet ALL of her hair), but clearly she isn't experienced enough and I'm not going back to her, the problem is...

I'm still going to go to the salon for my waxing and this stylist is there every time I go. How do I politely get out of her wanting to touch my hair or tell her that I don't want her to? She's supposed to try and fix the color again. I don't want to hurt her feelings and I don't want to get her fired. She's only been there for four weeks, but I don't want to switch salons for the waxing because she's too good to leave.

How would you handle this?

Well, there are times to be polite, and times to be forward.
If it was a one time thing, I'd also probably say "I can live with that" or go somewhere else to fix it.
But since you're going back there, if you're not going to say anything, you are the only one who will be hurt by this.
If you don't want her to get fired, or get in trouble, just take her to the side and talk privately with her.

BTW, you're not the only customer, and I'm guessing that after 4 weeks of her being there, and with the rate of her mistakes, I'm sure someone has already said a few words, either to her or to the management.

Home wax

SomeoneElse said:

That's what I had thought, too... that it can't be just me and my daughter. The color I thought, well, maybe she's used to using a different product line, but if you can't cut a straight line... well.

I just don't want to confront her about it and have to tell her I won't be having her do my hair again.



I go in Friday for a waxing... maybe I should bring my daughter with me and take her aside and show her my daughter's hair and then kindly tell her I'd feel more comfortable not giving it another chance?

I hate this. I wish it'd just go away and I wouldn't have to deal with. It wouldn't be so bad if she wasn't so stinkin' nice.

Thanks...

FanciullaGentil said:

Noooo... I'd end up skinless.

Are you sure she's not experimenting with new styles and techniques? One of my friends is a hairdresser and is always telling me about new things he's learned

AzureStarr said:

If she's so nice, invite her for a drink. But don't let her do your hair again

AzureStarr said:

It's so much easier to exact vampiric skills on the evil

FanciullaGentil said:

No, I don't think so. When she was coloring my hair the first time she said I looked worried and I told her, yeah... it's glooowing. She assured me that when we washed the color outit would be just as I wanted it. When I finally called and told them I couldn't live with orange/red hair she called back and said she thought it was a little lighter than I wanted. Lighter and glowing. I think she just doesn't know what she's doing.

And, if she is experimenting, she should tell me before going ahead with it. I could understand if we'd both agreed to a little testing of new things.

SomeoneElse said:

See how it's not all one length and is choppy. Even if she was trying to layer it, which she wasn't supposed to, the layer isn't even right.

Anyway... I guess I'm gonna have to go ahead and be an adult and just tell her. I was hoping someone would come up with a way for it to be avoided with no conflict and the situation would just disappear!

Grrrr...


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[Edited 4/12/05 17:51pm]

or just tell her that your used to someone else doing it 'cause you've been with them longer.

AzureStarr said:

OK, your daughter has GORGEOUS hair, but that cut is utter crap. You have to go back and let them know. They should have a more skilled stylist fix her hair for free. Similarly, if she's messed up your color, it should be fixed for free.
It's not bitchy, its getting what you asked and paid for. She may be a sweetie, but she'll never learn if people don't give feedback about the awful job she's doing.

I don't like giving hair people a difficult time. But clearly the daughter's haircut was wrong and you did not ask for red in your hair now did you? I would ask management if you could get those mistakes corrected... and in the process, they will learn whose mistake it was.

Or you can just keep tipping the same lady to make mistakes of you and your loved ones' locks.

CinisterCee said:

keep going back to her a LOT - she obviously needs some more practise

seriously, unless you are living in a really small town, you probably don't have to say anything to her, keep going to her salon for the wax and cut your hair elsewhere - she will understand, she certainly won't be mad at you and if she was that's a bit

CarrieMpls said:

co-sign... wow - that's terrible. it's hard for some of us but ask for a different stylist to fix that

and a for your daughter
spelling edit
[Edited 4/12/05 21:38pm]

CarrieMpls said:

Thank you! I thought I was losing my mind and maybe it wasn't so bad... but it just isn't a good cut.

They did my re-color for free, but I don't think I have it in me to go and complain again. I'm afraid, I guess, as coming off as a client that's just never satisfied, does that make any sense? Even though they've been extremely bad color and cuts, I just don't want to be looked at as one going in there and everyone afraid to touch our hair for fear I'm going to complain about it afterwards.

Cinister and Charlotte: Yeah, I know. I've gotten a lot of flack for having tipped her from friends and co-workers. I can't help it. But, I am going to take Haley in with me Friday, when I go in for my appointment, and I'll take the stylist aside and show her Hale's hair. I do need to say something, I don't want to hurt her feelings, but doing that is better than going to management with it like I did with mine. She'll know that it was cut poorly and would then understand why I'm not going back to her. Right? Grrrr... if she just wasn't so stinkin' nice!

Emm... it is hard to do at times.

AzureStarr said:

This situation definitely calls for lying. Tell her a friend or relative is now doing your hair for free.

This calls for the truth.. she sucks.

I would have never given her a second, or third chance... It is obvious that she doesn't have a clue..