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Thread started 01/06/05 1:19pm

psychodelicide

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My Big-Screen TV is Temporarily Out of Commission.....

I have been having problems with my TV not getting certain channels when I click on them. I called my cable company and had them come out and look at it, and they told me that it was not my cable that was the problem, but the tuner.

So I called the place that I bought the TV from almost 3 years ago, and they called a TV repair place that in turn called me to schedule an appointment to have someone come out and take a look at it.

The first guy came to my house and I told him what was going on. I explained that I had the cable company come out to check my cable reception, and they said that it was not my cable that was causing the problem. The repairman flipped through the channels a bit, and I told him which channels I was not getting. The guy was able to get the channels that I was missing when he went through my DVD/VCR tuner, which was kind of strange. hmmm The repairman said that he would order me a new tuner, and that the repair company would call me when the part was ready. I asked him how long it would be, and he said about 7-10 working days.

Earlier this week, I got a call from the repair shop; they had my tuner and wanted me to schedule an appointment to come out and replace it. I made the appointment for today, in fact, the repairman just left my house a few minutes ago.

The repairman was a different person than the one who originally came to my house. He said that he was having trouble with the tuner, and that he was not sure if he would get it to work, but said that he would do his best. After the tuner was put in, the channels still were not working. mad I asked the repairman why and how the wrong part could be ordered, and he said that Panasonic (who made the TV) subbed the tuner that was ordered for another one, which makes no sense whatsoever to me. hmm

The repairman asked me if the first guy who was here took the back off my TV to take a look at it, and I said that he had not. The repairman said that the first repairman should have done that, and I agreed, saying that if he had actually looked at the TV, he might have been able to figure out what was going on (and maybe even get the correct tuner).

The repairman told me that there was "water damage", and showed me the tuner, that was a bit corroded. hmmm I told him that I wasn't sure how that could have happened, since the TV has not been out in the rain, and has been indoors at all times. It's not like I had a glass of water or a vase that spilled over and the moisture got into the TV. The guy then said that he would have to take the circuit board out of the TV to take it to the shop so that they could look at it more closely. He said that the water damage could have affected something else in the TV, causing the certain channels not to work. I asked him how long it would take until the circuit board was fixed, and he told me about 1 to 1 1/2 weeks, but also said that he would put a "rush" on it, since this was the second time that someone had to come to my house to take a look at this TV. sad

So, I'm without a TV in my living room for the time being, which kind of sucks. But all is not totally lost, since I also have a TV in my bedroom that I can watch. I am so happy I have the other TV, because I would probably go nuts without it. lol

Another great thing is that when I bought the TV, I bought an extended warranty plan. It was a very wise investment, since between having a repairman come out to my house 3 times, and the parts and labor, I saved myself a lot of money. The amount that I paid for the extended warranty is probably already equal to everything that has happened with the TV so far. lol
RIP, mom. I will forever miss and love you.
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Reply #1 posted 01/06/05 1:54pm

newpower99

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>>So, I'm without a TV in my living room for the time being, which kind of sucks<<

Obviously you are quite bored too. That has to be the most descriptive TV repair post I've seen here in a long time biggrin


But seriously I feel your pain . It sucks whenyou lose the big screen shake
[Edited 1/6/05 13:54pm]
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Reply #2 posted 01/06/05 3:19pm

psychodelicide

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No, not really "bored", just sharing with everyone what happened. smile
RIP, mom. I will forever miss and love you.
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Reply #3 posted 01/06/05 3:21pm

althom

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TV! drool
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Reply #4 posted 01/06/05 6:55pm

charlottegelin

once my mum's oven wouldn't work so she called the repair guy. he came over, flicked the switch from auto to manual and charged her $90. mad
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Reply #5 posted 01/06/05 7:58pm

althom

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charlottegelin said:

once my mum's oven wouldn't work so she called the repair guy. he came over, flicked the switch from auto to manual and charged her $90. mad

lol
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Reply #6 posted 01/07/05 6:07am

psychodelicide

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althom said:

TV! drool


I love TV, gotta admit it. giggle
RIP, mom. I will forever miss and love you.
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Reply #7 posted 01/07/05 6:08am

psychodelicide

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charlottegelin said:

once my mum's oven wouldn't work so she called the repair guy. he came over, flicked the switch from auto to manual and charged her $90. mad


omg I would say that your mom got ripped off. That's what I tend to dislike about repairmen, they seem to take advantage of us ladies because they know we're not familiar with how things work. mad
RIP, mom. I will forever miss and love you.
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Reply #8 posted 01/08/05 7:16pm

charlottegelin

psychodelicide said:

charlottegelin said:

once my mum's oven wouldn't work so she called the repair guy. he came over, flicked the switch from auto to manual and charged her $90. mad


omg I would say that your mom got ripped off. That's what I tend to dislike about repairmen, they seem to take advantage of us ladies because they know we're not familiar with how things work. mad

Don't worry, we got our revenge later. It was a small town, we told all our friends about this, they told all their friends, and before you know it he had to shut his shop and move to another town.
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