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Thread started 02/17/13 6:14pm

SENNISS

3rd eye girl download problems

Lastnight I bought four of the downloads from the 3rdeyegirl site. I've been sent the links but none of them work!! If I click on the links it sends me to a page which says 'invalid download'. Have tried all the usual ways to download but they're not working

neutral

Has anyone else had this problem?

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Reply #1 posted 02/17/13 6:18pm

TrevorAyer

eye listened to the songs before buying and they all sucked so i didn't bother .. no problem here

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Reply #2 posted 02/17/13 6:39pm

Aristotle

avatar

SENNISS said:

Lastnight I bought four of the downloads from the 3rdeyegirl site. I've been sent the links but none of them work!! If I click on the links it sends me to a page which says 'invalid download'. Have tried all the usual ways to download but they're not working

neutral

Has anyone else had this problem?

According to their FAQ you can email them at 3rdeyegirl@gmail.com with the subject line of “Download Help” and they should be able to help you out.

© prince
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Reply #3 posted 02/17/13 6:53pm

SuperFurryAnim
al

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Email them, they respond.
JESUS IS THE WAY
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Reply #4 posted 02/17/13 6:55pm

ramzx22

TrevorAyer said:

eye listened to the songs before buying and they all sucked so i didn't bother .. no problem here

very helpful post right here............smh.....as everyone has said try an email

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Reply #5 posted 02/17/13 7:04pm

TwiliteKid

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ramzx22 said:

TrevorAyer said:

eye listened to the songs before buying and they all sucked so i didn't bother .. no problem here

very helpful post right here............smh.....as everyone has said try an email

Don't feed the trolls!

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Reply #6 posted 02/17/13 8:14pm

TheEmperorofFu
nk

avatar

SuperFurryAnimal said:

Email them, they respond.

So far that has been untrue for me. I've emailed twice and called once. 3rdeyegirl: 88 cents Emperoroffunk: 0

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Reply #7 posted 02/17/13 10:43pm

EyeJester7

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WELL, I just purchased the new track, and can't even hear it. sad

It's a shame! I can not even listen to it, and I believe I probably was the first to download it! Haha..I just sent them an email! This is what it reads:

"I just purchased the new song 'THAT GIRL THANG' and to my surprise, for the first time, I was unable to open the file. It is not being recognized on my computer and that has never happen. AS soon as I checked 'My Account' the file does not even show up on my purchases. I really would like to hear this file, as you know! smile SO..How can I get this file, and what can be done about a possibly broken file?

Thanks so much in advance!

I love everything you guys do, and I am sure you guys are working hard and I really appreciate the help!

Much love!"

HOPEFULLY, the reply asap! Haha. I need to check it out! Haha

I sent the email twice, and still have no reply. BUT It's only been a few minutes, I might have to wait in the morning, I hope not. I want to hear the file NOW! LOL

Xpectation Surrender Falls N2 This Power Fantastic! eye kNOw!
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Reply #8 posted 02/17/13 11:25pm

CrabalockerFis
hwife

SuperFurryAnimal said:

Email them, they respond.

Maybe it's because it's the weekend, but I emailed Friday, and no response yet.

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Reply #9 posted 02/17/13 11:34pm

purplemajesty2
3

avatar

I bought the "that girl thang" song and downloaded it but it isn't anything I've ever seen before its a wciwyg (whatever the fuck that is) resource. I want music but how do i get that from a blank page icon and a weird thing that isn't mp3, wav, flac, zip whatever confused please help. I'm not going to message them again cuz i did last week, so i'd be embarassed to do so again.

"Down in space it's always 1982" David Bowie
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Reply #10 posted 02/17/13 11:41pm

EyeJester7

avatar

purplemajesty23 said:

I bought the "that girl thang" song and downloaded it but it isn't anything I've ever seen before its a wciwyg (whatever the fuck that is) resource. I want music but how do i get that from a blank page icon and a weird thing that isn't mp3, wav, flac, zip whatever confused please help. I'm not going to message them again cuz i did last week, so i'd be embarassed to do so again.

Same thing happen to me, and I freaked out. Haha

BUT, It's a ZIP FOLDER. SO don't delete the file. What you may need is a free application called 'Extract Now' which is the best thing you can use to extract zip folders! smile

Download that, and drag the file there, and extract it there. You should have no problems then! smile

Xpectation Surrender Falls N2 This Power Fantastic! eye kNOw!
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Reply #11 posted 02/17/13 11:54pm

purplemajesty2
3

avatar

EyeJester7 said:

purplemajesty23 said:

I bought the "that girl thang" song and downloaded it but it isn't anything I've ever seen before its a wciwyg (whatever the fuck that is) resource. I want music but how do i get that from a blank page icon and a weird thing that isn't mp3, wav, flac, zip whatever confused please help. I'm not going to message them again cuz i did last week, so i'd be embarassed to do so again.

Same thing happen to me, and I freaked out. Haha

BUT, It's a ZIP FOLDER. SO don't delete the file. What you may need is a free application called 'Extract Now' which is the best thing you can use to extract zip folders! smile

Download that, and drag the file there, and extract it there. You should have no problems then! smile

THANX!!! was about to throw my computer ( evil mad I'm cruel lol)

"Down in space it's always 1982" David Bowie
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Reply #12 posted 02/18/13 12:11am

kapo74

I downloaded that girl thang as PDF file... I read earlier it would be a ZIP file, which I can handle, but renaming the file with .zip or .rar doesn't help... So, HALP!!

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Reply #13 posted 02/18/13 12:41am

Identity

avatar

Downloaded without any errors using Chrome. Now if I could get my Order emails in a timely manner!

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Reply #14 posted 02/18/13 2:12am

serpan99

2 handy links 4 people with problems:


Right after making payment u (if u got a 3rdeyegirl account) can always find ur available downloads here:

arrow http://www.3rdeyegirl.com/my-account

There's a FAQ:

arrow http://www.3rdeyegirl.com/faq

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Reply #15 posted 02/18/13 8:01am

PurpleMedley12
2

4 Those of U who have downloaded the song and can't open it (I'm using Windows 7):

1. Go to the folder the song is in

2. On the folder window, click on 'Organize' and scroll down to 'Folder and Search Options'

3. Go to the 'View' Tab and uncheck 'Hide extensions for known file types'

4. Rename the song with '.zip' at the end of it

5. Open file and extract (Song is in WAV)

Hope this helps

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Reply #16 posted 02/18/13 8:12am

3rdeyedude

my issue is having to fill out the entire form each time and doesn't look like there is any way to get an account

so i fill it out, then wait for the email with the link to download

great way for prince to make money but wish it were easier for us

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Reply #17 posted 02/18/13 9:40am

LittlePurpleYo
da

And people act like they're surprised? Prince, trying another Internet venture & there are problems? Business as usual, folks.

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Reply #18 posted 02/18/13 11:43am

Bohemian67

avatar

PurpleMedley122 said:

4 Those of U who have downloaded the song and can't open it (I'm using Windows 7):

1. Go to the folder the song is in

2. On the folder window, click on 'Organize' and scroll down to 'Folder and Search Options'

3. Go to the 'View' Tab and uncheck 'Hide extensions for known file types'

4. Rename the song with '.zip' at the end of it

5. Open file and extract (Song is in WAV)

Hope this helps

You're a star, thanks! Worked.

And wow Prince....beautiful accoustic piece.... touched Like it more than Boyfriend.

"Every day create your history, Every path you take, you're leaving your legacy" - Michael Jackson 1958 - 2009
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Reply #19 posted 02/18/13 1:44pm

stillwaiting

purplemajesty23 said:

I bought the "that girl thang" song and downloaded it but it isn't anything I've ever seen before its a wciwyg (whatever the fuck that is) resource. I want music but how do i get that from a blank page icon and a weird thing that isn't mp3, wav, flac, zip whatever confused please help. I'm not going to message them again cuz i did last week, so i'd be embarassed to do so again.

Embarassed? To ask for help from a very shoddy website for a wealthy artist who spent the least amount of money possible to get songs out on the market? If Prince's choice to run the website was to pay $500 to some fan in Uptown, or $125 to some slave labor in China, don't even think for a minute that ethics would somehow grab hold of him.

The good news, is whoever is doing the site does seem to do a good job with all the technical problems. Of course, a download site in 2013 should have ZERO technical problems. This is about as dumb as NASA having poorly made stairs in their building.

Of course, when you are notorious for not spending money, you will have technical issues.

"Hello, Welcome to the Dawn...You've Just become an official member of the New Power Generation." "Your NPG Lunchbox and Membership Card will be in the mail soon." "This lame interlude will get worse each year you own this album."
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Reply #20 posted 02/18/13 2:10pm

FunkyMan

Guys - chill out. I also had problems - the downloads from today aren't showing up on my list in my account, nor have I gotten an e-mail confirmation (only got one from PayPal). Obviously there's a bug, and I'm sure our answers will come tomorrow (i.e. when not a holiday). We are talking about 88cents a song here, so this isn't exactly a major theft...

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Reply #21 posted 02/18/13 2:26pm

Identity

avatar

SuperFurryAnimal said:

Email them, they respond.

3 emails sent since Friday, one puzzling response on Saturday. Eventually I solved the problem on my own.

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Reply #22 posted 02/18/13 7:16pm

CrabalockerFis
hwife

I ordered "That Girl Thang" today, and I received my email to download that song (which I didn't need, since I registered an account), but I still have not received an email to download the other songs I purchased before opening an account. Three days, and still no response to the email I sent them.

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Reply #23 posted 02/19/13 1:45am

cazzie

avatar

SENNISS said:

Lastnight I bought four of the downloads from the 3rdeyegirl site.

I've been sent the links but none of them work!!

If I click on the links it sends me to a page which says 'invalid download'.

Have tried all the usual ways to download but they're not working

neutral

Has anyone else had this problem?

Hi, did you try this one ? http://3rdeyegirl.com/my-account/

or otherwise try this one ! http://3rdeyegirl.com/faq/

eye no
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Reply #24 posted 02/19/13 4:06am

TheEmperorofFu
nk

avatar

stillwaiting said:

purplemajesty23 said:

I bought the "that girl thang" song and downloaded it but it isn't anything I've ever seen before its a wciwyg (whatever the fuck that is) resource. I want music but how do i get that from a blank page icon and a weird thing that isn't mp3, wav, flac, zip whatever confused please help. I'm not going to message them again cuz i did last week, so i'd be embarassed to do so again.

Embarassed? To ask for help from a very shoddy website for a wealthy artist who spent the least amount of money possible to get songs out on the market? If Prince's choice to run the website was to pay $500 to some fan in Uptown, or $125 to some slave labor in China, don't even think for a minute that ethics would somehow grab hold of him.

The good news, is whoever is doing the site does seem to do a good job with all the technical problems. Of course, a download site in 2013 should have ZERO technical problems. This is about as dumb as NASA having poorly made stairs in their building.

Of course, when you are notorious for not spending money, you will have technical issues.

yeahthat falloff

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Reply #25 posted 02/19/13 12:35pm

MarcelS67

Hi,

How long does it useally take for the email te arrive.
I paid through PayPal and then credit card like they suggest on the site.
I didn't come across anything that gave me the change to make an account on the 3rdeyegirl
site itself.

I don't get it.

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Reply #26 posted 02/19/13 3:34pm

Farfunknugin

avatar

I ordered and dloaded "Boyfriend" one time. Whe I went back to the link via me email it said this -

Sorry, you have reached your download limit for this file

Total BS. Of course I havem;t heard back from them & figure i never will. Pretty tacky.

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Reply #27 posted 02/19/13 3:39pm

Farfunknugin

avatar

Also a seperate problem but where do i log out? I couldn't find a tab. "You can come if you want to, but y'all can't never leave"

3(121)rd Eye Girl?

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Reply #28 posted 02/19/13 5:43pm

Celita

avatar

I need help fit I tried to download 5 songs only got 2. Dang I need some help, confused

with a drop of me in your voice, sexy
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Reply #29 posted 02/19/13 11:37pm

rgsince81

avatar

I tried , I'm still waiting for an email since the 10th, lol!
Pray Daily!!!!! RIP AMY WINEHOUSE Keep Calm, Carry on
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